United Kingdom
Review of Yimbly
Still not received order, their courier said parcel was bigger than expected although it is only size of small brief case. will not give refund or say when it will be delivered.
Reply from Yimbly
We are sorry to hear this Ann, if not already please contact our customer support team who'll be happy to assist you with this 😀
Review of ProCook
The staff were very helpful, but scissors bought a week ago are already showing signs of rust and teapot costing £20 is the worst we have ever bought.
Reply from ProCook
We appreciate your feedback and are sorry the scissors are rusting and the teapot is not satisfactory. We will investigate these quality concerns.
Review of M&Co
Now you charge for returns I will not order from you again.
You save on business rates, staffing costs, heating and lighting in shops and rent by not having shops and the customer also pays postage. So saving these costs should easily save any costs related to returns.
Reply from M&Co
A return fee is applied as the item/s are having to be checked over by our quality control team, steamed to ensure no contamination and repackaged (if the item/s are in a resalable condition), The items will then be placed back into stock.
As I’m sure you can appreciate that this is very time consuming and means that other customers may miss out on purchasing these item/s due to the length of time it takes for the unwanted item to be returned and processed via our warehouse.
Further information can be found by clicking here https://www.mandco.com/returns
As a valued retailer we want to ensure we continue to provide the best service and products to our customers, we understand that from time-to-time item/s may not be suitable or not to their liking, for our customers and for this reason they return the item/s back to us, if for any reason your item is faulty then of course this charge will not be applied and all returned item/s are inspected upon receipt into our distribution centre.
Review of vedress.co.uk
Dress that was delivered had very badly made hem. They sent the dress squashed into the smallest parcel and I think this damaged inbuilt bra.
Trying to say made to order but on web site says they have 13 in stock.
Customer services very rude and unhelpful, would not buy from them again.
