MISS MILLIE DORAN

Hi there,
We sincerely apologise for the unacceptable delivery experience you had. It is completely unacceptable that you have not received your parcel as per your expectations. We understand how frustrating and concerning this must be, especially as this is not the first time it has happened. Please be assured that we are urgently investigating this matter to understand what went wrong and to ensure that proper delivery protocols are followed in the future. Your feedback is crucial in helping us improve our service, and we deeply regret any inconvenience and distress this has caused.

Trust Pilot Dispositions: Driver behaviour

Hi,

Thank you for your kind words! We're so glad to hear you received your order quickly and were happy with the service.

Kind regards, Megan.

Hi Millie, Thank you for your lovely feedback I will pass the comment onto Jane
Kind regards
Sophie