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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently commend the prompt delivery service, with many highlighting the speed and efficiency of the delivery process. Consumers appreciate the high-quality products and consider them to be of great value for the money. The customer service receives positive feedback, with people describing the staff as courteous, helpful, and professional in resolving issues. Consumers express satisfaction with the product quality, noting the lovely materials and accurate sizing information. The ordering process is generally perceived as easy and straightforward. However, there are mixed opinions regarding orders, with some reviewers reporting missing items or issues with specific components, while others praise the perfect condition and ease of assembly.

Based on these reviews

Rated 4 out of 5 stars
Verified

Product arrived in good order. Delivery driver just dumped it on the doorstep without even ringing the bell. I was in full view through the kitchen window. I discovered it sometime later whilst it was... See more

Company replied

Rated 4 out of 5 stars
Verified

My order was easily placed by phone and payment was straightforward.I was also given a like date delivery. When the delivery period arrived and exceeded I felt the need to call for an update.This re... See more

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Rated 4 out of 5 stars
Verified

Great price on item that was out of stock everywhere else. The only thing I wasn’t happy with was delivery option. I ordered on Sat morning paid for next day delivery not realising that Sat/Sun don’t... See more

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Rated 4 out of 5 stars
Verified

Slightly heavy for someone with rheumatoid arthritis and difficult to keep holding the power button on. Otherwise a goid buy.

Company replied

Rated 5 out of 5 stars

Always a good company to purchase from. High quality products. Received my order today of two throws. Beautiful well packed and presented and such good value. Highly recommended. Thank you.

Company replied

Rated 5 out of 5 stars
Verified

Overall a good service ..but on construction of the shed I discovered that I have two 21L roof sections So I need a 21R to complete the project What's the procedue to get the correct roof section 21... See more

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Rated 3 out of 5 stars
Verified

The shed was delivered within time BUT no-one told us it would come in 2 different lots on 2 different days from 2 different companies! We were thoroughly confused. The floor is very flimsy so you wi... See more

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Rated 5 out of 5 stars
Verified

Everything I have bought recently from Yimbly has been good value and has arrived on time,I have no hesitation in recomending them.Excellent.

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Rated 5 out of 5 stars
Verified

Table is perfect for what we wanted outside as a good-looking garden workbench - very sturdy and was easily assembled by husband.

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Rated 5 out of 5 stars
Verified

The gentleman in the showroom was very good at introducing various fridge/freezers to me. Well done. The delivery men were good at going round the back to make the delivery easier for me and the... See more

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Rated 3 out of 5 stars
Verified

Packaged arrived quickly however the bag that i was supposed to get with my dog stroller was missing but couldnt be bothered with the hassle of sending it back,but pleased with everything else

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Rated 5 out of 5 stars
Verified

Absolutely perfect shopping experience. Couldn’t find a problem with this shop. Brilliant all round. Many thanks

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Rated 5 out of 5 stars
Verified

Good value for the money, lovely material on the blankets also they give you the different sizes so you can measure to see which one suits which is helpful. The detailing and colours are lovely

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Rated 5 out of 5 stars
Verified

It was a quick and very fast service, my only moan was that the heaters were just left outside the door as we were out, not very good for leaving £500 worth of goods unguarded was it.

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Rated 5 out of 5 stars
Verified

A fantastic product . Just what I was looking for .Better than I expected Very good quality . Fast postage . Very pleased with it . Would highly recommend. Sue

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Rated 5 out of 5 stars
Verified

Delivery was ok , couldn't get the fastest delivery priced,as left too late but not too concerned. Parcel well wrapped in cardboard box.

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Rated 5 out of 5 stars
Verified

Great value and just what we was looking for after a issue on order which was my fault contact asap , all was sorted including a refund and emails to let me know what was going on thanks again no prob... See more

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Rated 3 out of 5 stars
Verified

Could get the discounted price after trying for over 3 days so had to pay full price. Chair arrived earlier than expected, guys set it up in minutes & checked it was operating correctly. Colour not... See more

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Rated 5 out of 5 stars
Verified

Ordered online Electric stove heater with LED flame effect. Delivered promptly and kept updated throughout. Delighted with this heater because I needed a small heater for my front room. This has opti... See more

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Rated 5 out of 5 stars
Verified

Products arrived on time, my sister loves her blanket and the little fire heater keeps the conservatory toasties with a warm glow

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Rated 5 out of 5 stars
Verified

My order, a self-assembly metal garden table, arrived in perfect order and well within expected time. Assembly was easy with clear instructions. Excellent service!

Company replied

Rated 5 out of 5 stars
Verified

Part of my order was missing. I telephoned Yimbly customer services and the issue was dealt with within 24 hrs in a helpful and professional way Have now received the rest of the order and can't thank... See more

Company replied

Rated 5 out of 5 stars
Verified

Really good prices which we need at this time in our lives , especially us pensioners.

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Rated 5 out of 5 stars
Verified

Good service and very pleased with my chair. However,I never had any paperwork or guarantee. How long will it be before I get my guarantee @paper work.

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Rated 5 out of 5 stars
Verified

We’ve had one of them blower garden vacuums before and our other broke down it was 5years old

Company replied

Rated 5 out of 5 stars
Verified

Your Company is excellent. Congratulations. All your staff are courteous and extremely helpful. Thank you so much.

Company replied

Rated 5 out of 5 stars
Verified

Was very impressed by the super fast delivery. Also very easy process to order. Overall, a very good company. Very happy with all my purchases.

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Rated 5 out of 5 stars
Verified

Easy to order with quick delivery. Delivery driver was very perlite and very helpful. Thank you Yimbly

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Rated 3 out of 5 stars
Verified

Electric blankets. King is fine, double very small. Fixing straps not great. Check dimensions before purchasing

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Rated 5 out of 5 stars
Verified

A good choice of bunk beds with clear presentation and information. Excellent package and price. Response to order to delivery was quick, beds and mattresses delivered with care good notification. Po... See more

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Rated 5 out of 5 stars
Verified

A great product at a bargain price very prompt dispatch and delivery I ordered on a Saturday delivered on Monday

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Rated 3 out of 5 stars
Verified

Missing item of multiple delivery but redeemed by later successful efforts to find and deliver the item. Good communications to solve problem.

Company replied

Rated 5 out of 5 stars
Verified

Impressed by how quickly the cat tree house was delivered and price of the cat tree house. Would recommend this company.

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Rated 5 out of 5 stars
Verified

Excellent quality blanket, bought this as a second one , after I was very impressed with the first blanket .

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Rated 5 out of 5 stars
Verified

Brilliant product, looks fantastic in my front room. Arrived very quickly

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Rated 4 out of 5 stars
Verified

Drew&Cole minutes chelf is great. Easy to use and to clean. The only thing it could do with a paper copy of the receipt book as it was a bought for my elderly mum.

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Rated 5 out of 5 stars
Verified

I experienced a good service. Thank you. It was the first time that I have ordered goods from Yimbly and am quite happy to order from them in the future.

Company replied

Rated 4 out of 5 stars
Verified

Parcel stuck at depot initially but customer services dealt with it very well.

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Rated 5 out of 5 stars
Verified

bargin , soft to the skin ,love the bulk pack and no dragging toilet rolls from the shops

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Rated 5 out of 5 stars
Verified

Cute little heater, looks nice and very fast and efficient delivery

Company replied

Rated 5 out of 5 stars
Verified

Great customer service with updated information and excellent delivery times. The item was exactly as described as well. Happy with the overall experience.

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery easy to assemble no issues would buy again

Company replied

Rated 5 out of 5 stars
Verified

This is the first time that I have done any buying from Timbly all went well

Company replied

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Company details

  1. General Store
  2. Furniture Store
  3. Garden Furniture Shop
  4. Home Goods Store
  5. Outdoor Sports Store
  6. Pet Store

About Yimbly

Written by the company

YIMBLY | FIND IT, BUY IT, LOVE IT

Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.

Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.

We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.

Free Delivery On Orders Over £50

Written by the company

Next Day Delivery also available
All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.

Free 30 Days Returns Policy

If you're not entirely happy then just return it

We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Good value

Very prompt delivery of well packed item - not used yet but good value for money item

October 24, 2025
Yimbly logo

Reply from Yimbly

Thank you so much for your 5 star rating 😀

Rated 5 out of 5 stars
Verified

The item was delivered on time and…

The item was delivered on time and carefully packaged. The item was exactly as it was described and we are looking forward to using it soon.
I will definitely be back to purchase more from Yimbly, and I am very happy I came across the site

October 26, 2025
Yimbly logo

Reply from Yimbly

Thank you for choosing Yimbly we are delighted to hear the item arrived on time and well packaged! 😀

Rated 1 out of 5 stars
Verified

Half package arrived

October 26, 2025
Yimbly logo

Reply from Yimbly

Hello Robert,

Thanks for confirming, sorry to hear this!

We have organised the replacement parts to be dispatched as soon as possible and you will be receiving this shipment shortly.

This arrives normally, within 5 working days.

Please let us know once this has arrived so we can close off our investigation.

Kind Regards
Claire

The Yimbly Customer Service Team




Rated 5 out of 5 stars
Verified

I ordered one for myself

I ordered one for myself. So cosy and tactile have ordered two more for my daughter and partner.

October 24, 2025
Yimbly logo

Reply from Yimbly

We are delighted you love your new Throws, we are sure the recipients will adore them too! 😀

Rated 1 out of 5 stars
Verified

Still not received order or refund

Still not received order, their courier said parcel was bigger than expected although it is only size of small brief case. will not give refund or say when it will be delivered.

October 26, 2025
Yimbly logo

Reply from Yimbly

We are sorry to hear this Ann, if not already please contact our customer support team who'll be happy to assist you with this 😀

Rated 5 out of 5 stars
Verified

Excellent product

Excellent product, great price and A1 customer service. Many thanks 🙂

October 21, 2025
Yimbly logo

Reply from Yimbly

Thank you so much Melanie, we are delighted with your amazing feedback ❤️

Rated 5 out of 5 stars
Verified

good value for money

good value for money, arrived quickly

October 25, 2025
Yimbly logo

Reply from Yimbly

Thank you so much it's lovely to hear the delivery was efficient and the product is to your liking 😀

Rated 5 out of 5 stars
Verified

Good products

Very happy with product delivery on time would make further purchases from yimbly.

October 25, 2025
Yimbly logo

Reply from Yimbly

Thank you for choosing Yimbly Angela, we are so glad you were happy with your new purchase! 😀

Rated 5 out of 5 stars
Verified

Very comforting

Very comforting

October 17, 2025
Yimbly logo

Reply from Yimbly

Thank you for your lovely feedback Pamela, we are pleased to hear your new back and seat massager has been a help 😀

Rated 5 out of 5 stars
Verified

Great purchase at a bargain price

Happened to see an add for a decent air fryer at a great price so took a risk and ordered it
No problem at all and a really quick delivery, super pleased especially as I'd never heard of Yimbly before but I will use them again and recommend them to others as well, deffo 5*

October 17, 2025
Yimbly logo

Reply from Yimbly

Thank you so much Alyson, we really appreciate the recommendation! 😀

Rated 5 out of 5 stars
Verified

Bought this electric throw so glad I…

Bought this electric throw so glad I did as I couldn’t use an electric blanket in my bed due to the type of mattress..
I don’t have to have it on high I start now on number 3 and after an hour I have to turn off because I’m really warm it is a lovely soft throw glad I bought it

October 24, 2025
Yimbly logo

Reply from Yimbly

Thank you so much Karen, it's lovely to hear the heated throw has made a difference 😀

Rated 5 out of 5 stars
Verified

Well packed

Well packed, delivered on time.

October 24, 2025
Yimbly logo

Reply from Yimbly

That's lovely to hear Anna, thank you so much for choosing Yimbly ❤️

Rated 4 out of 5 stars
Verified

Well done Yimby

Ordering was simple and the young lady we spoke to was polite and very helpful
Well done

October 23, 2025
Yimbly logo

Reply from Yimbly

That is lovely to hear Nick, thank you very much. We shall pass this onto the team and operator that placed this order for you. 😀

Rated 1 out of 5 stars
Verified

I brought a surer from you I found it…

I brought a surer from you I found it was not up to the job after 5 hrs on so requested to send back 28 days in time but I am still waiting for a barcode to send back no luck yet

October 15, 2025
Yimbly logo

Reply from Yimbly

We are sorry to hear this Alan, our support team will get onto this right away and get back in touch with you very soon.

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