DPD UK Reviews 2,257,150

Driver was faultless. Delivered at time stated. Best delivery experience. DPD really trustworthy. That said in terms of business model the notification period that my parcel was arriving today was not... See more

Great selection of delicious meals. Delivered to our door step on time to start a healthy week. The selection is not extensive yet but enough to diversify our weekly meals. The delivery has improve... See more

Very grateful to have our usual driver restored. He's always on time and will ring the doorbell first before assuming we are not home. His manners are impecable and he's very careful with the packag... See more

The parcel was actually in the drivers hands by my front door half an hour before he could deliver it. There appears to be an inflexible one hour delivery time slot and outside that the system doesn'... See more

Driver delivery was excellent however DPD notifications were rubbish. Email said delivery slot would be advised after 1200 the. Early hours email said delivery slot would be 0814-0914. Checked app... See more

Why did it take 2 fully grown males to deliver some socks to my door? I was too afraid to open the door luckily my OH was here so opened but he said how odd it was for there to be 2 delivering such a... See more

For my area in rural Staffordshire, DPD provides the most dependable service. Parcels arrive quickly and in very good condition. Drivers are usually still there when I answer the door; they’re frie... See more

The actual delivery men are fine, but every time I order the same thing ( 2 bags of cat litter ) from Pets at home I only receive one bag, this is happening all the time now, and I have to spend ages... See more

DPD always deliver when they say they will and with a smile. Our driver is considerate and polite - he never lets us down. I’m always confident and happy when I discover I’ve purchased from a vendor... See more

Venitzio is the BEST delivery driver I have ever come across. He takes such care of parcels, can cope with our difficult address problems and always comes right to the door despite many stairs! He is... See more

I was kept updated by DPD and could track Adrian the driver to find out what delivery number he was on and how long before he would get to me. When he arrived, he was very smart and polite. He arrive... See more

DPD, FIVE STARS 🌟🌟🌟🌟🌟 From Me. DPD delivers my Hello Fresh every Sunday, and the delivery guys are always on time and very polite. Even on days when I have other deliveries from them. I'm al... See more

Nice polite man, but he felt the need to knock the and went back to his van, so I shut the door as I have pets that like to run out, he then came back and knocked the door again without my parcel, so... See more

In general we are happy with the DPD deliveries. BUT it would be helpful if you could deliver in our opening times which is 10am to 5pm ! We often have to rely on kind neighbours, who are not alway... See more

Didn't shut my gate and parcel was left outside. Obviously rang the bell didn't wait for me to answer. Didn't leave item (which clearly states electrical) inside the shed, left it outside and didnt sh... See more

DPD deliveries are the best. Great communications, always on time. Drivers wait for me to get to the door, are always friendly and willing to go above and beyond. I’m disabled and they’re always hap... See more

i was in the bathroom when parcel arrived, i called out of the widow but it took a bit of time to get respectable! the driver waited much appreciated & i thanked him. you & Evri are good carriers unl... See more

Great service from John as always. He’s become my regular delivery guy as he brings my weekly Gusto box, it’s always a treat to see him and experience his friendly service with a smile. A huge a thank... See more

I ordered the item at nearly 5pm on Thursday. Within minutes I had a reply saying the order was being processed. I then had a number of messages informing me of the progress of the order. The last was... See more

Friendly, professional service. Made me feel confident that DPD would deliver the package they collected from me, with no problems. They are a large company who are obviously very good at what they... See more

Delivery on time but box damaged - 2 of the 4 Bish bash broths damaged and empty leaving contents all over the box! This meant that the cardboard box was saturated with broth. I did think it was rain... See more

driver very polite and attentive and carried the parcels to where I needed them to be placed. He showed consideration and asked about where to turn his van round rather than just driving carelessly f... See more

Delivery was on time and placed in our usual safe place but the peanuts we ordered were not included. Can you please locate the missing package and deliver it? Label on package delivered states "one... See more

Recieved notification throughout order. Was even made personal by driver name and photograph also was an extra safety feature. The delivery time was given with,just an hour between waiting time. Deliv... See more

To me DPD is the best courier service in the UK, the App is excellent and their timeslot/communication is first class. They always deliver on time and leave my parcels in the parcelbox with care.... See more

DPD met the Suppliers expected delivery date. Receiving text from you advising me of delivery time window and drivers name. Goods received just after time slot opened and a very polite driver. Exce... See more

the delivery was on time but once again the box was delivered incorrectly, and not as directed by the 'this way up' instruction on the side of the box. Luckily the goods were not damaged this time, as... See more

I would have appreciated a little more warning about time of delivery as I was out walking my dog when my order was deivered. He left it on tope of my recycling bin. I am nearly 72 so lifting this hea... See more

Delivery man, so very polite and lovely manners as always.Very helpful and always here at the alloted time.Always goes the extra mile to make sure that everything is ok. Another pleasant perfect deliv... See more

I honestly wish all my deliveries were made by DPD. They are hands down the best delivery company. Their tracking and notifications are the best of any delivery company and my regular delivery driver,... See more

I was up stairs when the delivery came so I called out to the driver I won't be long and in my case is longer than most as I'm disabled and to my surprise he was still there unlike others that just du... See more

Pleasant enough delivery person, on impatient, rang doorbell, knocked door, by the time I had closed door on dog in front room he hammered the door again. Good job I am able to move and not disabled i... See more

It very handy to be able to go on line to buy things for pets instead of going to the shops you can look on line in the comfy of your home & its very easy to do that, thats why I go on line instead of... See more

The delivery driver, Stefan, was incredibly kind and courteous when he realised my elderly husband would not be able to carry the parcel inside. He brought it in and also brought a smile to my husband... See more

This delivery was very fast,but the very expensive watch was not delivered to my hands. It was left on the top of letterboxes. I live in a building with 53 apartments. The entrance door to the buildi... See more

Always arrive on time, very friendly, but also once photo is taken they will pick up and hand you your parcel which is great. All other delivery companies just walk off !

I can't say something that I liked or disliked. The product arrived on time (which is the bare minimum to expect for neutral review). The driver left it on the door and rang the bell, so I couldn't co... See more

Got a message saying our delivery would be delayed as much as two hours but arrived within our original time frame. Our driver was polite as usual so a very successful delivery

The delivery driver was nice to place the item inside my home, the package was perishable items and also extremely heavy. As I'm a wheelchair user would be hard to carry. Always have amazing service f... See more

Amazingly quick service. Delivery arrived within 24 hours of ordering. Driver knocked firmly and handed parcel over to me in an unruhed and calm manner. So different from many delivery companies. Exc... See more

Super fast, package still perfect, but would have preferred package to have been left in newspaper box next to door instead of on front step.

Package was delivered in good condition, but no one knocked or rang the bell, I didn’t know it had arrived until the email confirmation that it had been accepted by me! As the delivery photo shows it... See more

Always such fabulous service We have roadworks outside our house today and the DPD delivery driver had to carry the box some distance. I’m very grateful to him and every DPD driver for always deliver... See more

I saw a white van drive past, so know order arrived at beginning of specified time, so that's good. But van was driving past, so it made me think they had possibly delivered to No 1 Glandwr, next doo... See more

Parcel delivered in timeslot given. Courier knocked and waited for me to answer which was good as poor mobility. Box did arrive partially open but that could have happened in transit. Courier was pol... See more

Door Bell went, opened the door, our boxes were on the drive and the driver was pulling away, it was delivered. Thankfully I was in and was not declining the delivery. One look at the DPD website and... See more

On time. Driver professional. Parcel arrived safely with good updates. 🥇 I rate DPD higher than other delivery places. It sometimes costs a small amount more (like when ordering from Vinted) but I... See more

Ernest was very helpful and chatty,good manners and before time slot. Packed my warranty claim in a good manner securely I have no worries item will be returned undamaged. First class service from bot... See more

Really friendly and efficient driver. Delivered with care and in my 1 hour time slot. Why only 4 stars, just because I would have liked my deliver slot to have been sent (not necessarily delivered) ea... See more

No dramas at all with DPD. Always pleased when deliveries are being fulfilled by them. Can pretty much rest assured that delivery will be on time and hassle free.