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Ladder Reviews 2,937

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Thank you, Orielle! I never remembered signing up for this but discovered I had a profile and promptly reached out to their customer service to delete the account. Just based on my experience with Or... See more

Rated 5 out of 5 stars

I have had no issues with getting the original policy and then adding a second policy. Ladder has made covering my family affordable and given me a better piece of mind. I can get more coverage at a l... See more

Rated 5 out of 5 stars

I had some questions prior to completing my application. My questions where addressed timely and the customer service rep (BEN, I believe...?) was great. Once my questions were answered, approval and... See more

Rated 5 out of 5 stars

I’ve helped a lot of people get life insurance. This was a ridiculously easy and smooth experience, especially compared with the hassle it has been other places - for me personally and for clients I’v... See more

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Company details

  1. #33 of 107 best companies in Insurance Agency
  2. #57 of 184 best companies in Financial Consultant

About Ladder

Written by the company

We started Ladder because we fundamentally believe life insurance is good—for people and communities. But at some point, it was hijacked by high pressure sales tactics, expensive products, and slow processes.

It’s time for better life insurance. Ladder gives you a smart, secure, straightforward way to take care of your people, while saving you time, money, and (lots of) hassle.

Contact info

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Apply today

Apply for term life insurance in minutes

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Yes I apply for this insurance and yes…

Yes I apply for this insurance and yes I was turned down and I was forwarded to another insurance company because I am 65 years old that to me is discrimination people should not be allowed to do what they do and this company does it so if there's anybody out there looking for insurance and you are 65 or 60 and older don't apply here because they turn you down or they push you into somebody else that is to me is discrimination to the elderly and the reason being is they figure if you're young they can get many many years of money from you but when you're older they probably figure you're going to kick the buck and you're not going to get anything

January 20, 2026
Unprompted review
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Reply from Ladder

Hi Annette, we're sorry to hear you didn't have a great experience. We transparently offer fully underwritten term life insurance to applicants ages 20-65, and recommend other life insurance products to anyone who is not a fit for Ladder's term insurance. We hope you were able to find coverage through one of our partners. If you need any help finding coverage please don't hesitate to reach out to us at help@ladderlife.com.

Rated 5 out of 5 stars

Simple, Easy & Quick.

My experience was very easy and simple. I was approved within a hour.

January 12, 2026
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Reply from Ladder

Thanks for sharing, Steven! We're glad you're covered.

Rated 1 out of 5 stars

I agreed to a certain coverage then you…

I agreed to a certain coverage then you gave a completely different policy. The option to edit the policy was not available and did not fit my needs. I also did not confirm the policy before being charged.

January 7, 2026
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Reply from Ladder

Thank you for your feedback. Happy to clarify. When an applicant qualifies for an offer, we may present you with an offer that has a monthly premium closer to your quoted price, which can result in your coverage being lowered. That said, you may have the option to adjust your coverage back to your original requested coverage amount. If you would like more guidance, please do not hesitate to reach out to our team at help@ladderlife.com.

Rated 5 out of 5 stars

Quick and easy

Great price for coverage to protect those you love. Highly recommend using Ladder Life Insurance

January 6, 2026
Rated 5 out of 5 stars

Great Experience!

Getting a life insurance policy was on my to do list for so long! Ladder made it painless and efficient! Don't wait!!

December 15, 2025
Rated 5 out of 5 stars

The Easiest Life Insurance Experience Ever

Ladder made getting life insurance incredibly fast, easy, and affordable. The entire process was seamless—from the application to approval—and I felt supported every step of the way. Highly recommend to anyone looking for a simple, stress-free experience!

December 10, 2025
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Reply from Ladder

Thank you for this review, we're happy to hear you had a great experience!

Rated 5 out of 5 stars

It was an amazing process and got a…

It was an amazing process and got a great rate with no issues at all. Thank you very very much for this peace of mind.

December 8, 2025
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Reply from Ladder

Thank you for choosing Ladder, we're happy to have you on board!

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