Thank you, Orielle! I never remembered signing up for this but discovered I had a profile and promptly reached out to their customer service to delete the account. Just based on my experience with Or... See more

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See what reviewers are saying
I have had no issues with getting the original policy and then adding a second policy. Ladder has made covering my family affordable and given me a better piece of mind. I can get more coverage at a l... See more
I had some questions prior to completing my application. My questions where addressed timely and the customer service rep (BEN, I believe...?) was great. Once my questions were answered, approval and... See more
I’ve helped a lot of people get life insurance. This was a ridiculously easy and smooth experience, especially compared with the hassle it has been other places - for me personally and for clients I’v... See more
Company details
- #33 of 107 best companies in Insurance Agency
- #57 of 184 best companies in Financial Consultant
About Ladder
Written by the company
It’s time for better life insurance. Ladder gives you a smart, secure, straightforward way to take care of your people, while saving you time, money, and (lots of) hassle.
Contact info
100 Forest Ave, 94301, Palo Alto, United States
- 844-533-7206
- help@ladderlife.com
- ladderlife.com

Apply today
Replied to 100% of negative reviews
Typically replies within 48 hours
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Easy to navigate website interface
Easy to navigate website interface. Great user experience and interactive user interface. Simple to follow and straightforward
Yes I apply for this insurance and yes…
Yes I apply for this insurance and yes I was turned down and I was forwarded to another insurance company because I am 65 years old that to me is discrimination people should not be allowed to do what they do and this company does it so if there's anybody out there looking for insurance and you are 65 or 60 and older don't apply here because they turn you down or they push you into somebody else that is to me is discrimination to the elderly and the reason being is they figure if you're young they can get many many years of money from you but when you're older they probably figure you're going to kick the buck and you're not going to get anything

Reply from Ladder
Simple, Easy & Quick.
My experience was very easy and simple. I was approved within a hour.

Reply from Ladder
Fast and easy!
easy process with reasonably priced…
easy process with reasonably priced coverage and no medical exam.
I agreed to a certain coverage then you…
I agreed to a certain coverage then you gave a completely different policy. The option to edit the policy was not available and did not fit my needs. I also did not confirm the policy before being charged.

Reply from Ladder
Quick and easy
Great price for coverage to protect those you love. Highly recommend using Ladder Life Insurance
It’s a quick and easy process
Quick and straightforward to complete
Quick and straightforward to complete. More customizable than others regarding term length and coverage amount
This was very easy
This was very easy to set up and the premiums were affordable . Would highly recommend Ladder to everyone.
Great Experience!
Getting a life insurance policy was on my to do list for so long! Ladder made it painless and efficient! Don't wait!!
The Easiest Life Insurance Experience Ever
Ladder made getting life insurance incredibly fast, easy, and affordable. The entire process was seamless—from the application to approval—and I felt supported every step of the way. Highly recommend to anyone looking for a simple, stress-free experience!

Reply from Ladder
It was an amazing process and got a…
It was an amazing process and got a great rate with no issues at all. Thank you very very much for this peace of mind.

Reply from Ladder
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