Easylife Reviews 98,290

TrustScore 4 out of 5

4.2

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the easy ordering process and the promptness of the delivery service. Consumers are satisfied with the products they purchased, highlighting their good quality and value for money. People also mention the excellent service provided by the staff, who are described as friendly and helpful. The order process is efficient, and the items are generally received in great condition. The company is also praised for answering questions promptly and efficiently. Overall, reviewers express satisfaction with the company's products, delivery, and customer service.

Based on these reviews

Rated 4 out of 5 stars
Verified

Easy life gives a wide, interesting range of items at reasonable price. They give several ways of ordering. Everything that I have ordered from them has been received as promised, and of the quality... See more

Company replied

Rated 4 out of 5 stars
Verified

Good design which provides ample drying capacity, clear instructions for set up, when not in use easily folded up & not too much space needed.

Company replied

Rated 4 out of 5 stars
Verified

Items OK but 6 week delivery far too long. Also supposed to have money off final bill but did not happen. although I am still getting e mails to use on a order and it will be automatically deducted wh... See more

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Rated 4 out of 5 stars
Verified

I have no problem with the products which I will find most useful. However, your catalogue states that order comes with two free items, but these were not included. I tried to send you an email as... See more

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Rated 5 out of 5 stars
Verified

Parcel arrived well packaged. The white fur hat is just beautiful looking forward to wearing it in the cold weather. The booster seat for the settee was a darker cream than shown other than that it wa... See more

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Rated 5 out of 5 stars
Verified

Very pleased with my purchase,as always your service was excellent…The only thing l would like to point out is the delivery drive left our parcel at the gate,not at our door,so we didn’t know it had a... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a medium-sized garden storage box that would be weather-proof, to move some items out of the shed. The box is sturdy, easily-assembled, weather-proof and lockable. Delivery was prompt and p... See more

Company replied

Rated 3 out of 5 stars
Verified

The product itself (Hand-held Ear Cleaner) seems to work OK but only tried it once so time will tell. Not overly impressed as I could see it breaking easily as made from cheap plastic. Certainly don... See more

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Rated 5 out of 5 stars
Verified

I was extremely pleased with delivery - as I had placed my order late afternoon I thought the item would arrive in 3 days (paid for speedy delivery) I was amazed when the item arrived the next day - s... See more

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Rated 5 out of 5 stars
Verified

Kept well informed and delivery arrived in good condition and when expected. If I wanted to find fault, it would be that I ordered online on a Friday evening and the automatic reply suggested the orde... See more

Company replied

Rated 5 out of 5 stars
Verified

My finger slipped doing review. 5 stars as always. Never any problems at all. With them for ages now.always prompt delivery & always good notification about tracking.

Company replied

Rated 5 out of 5 stars
Verified

I saw a sofa cover, but went round shops trying for cheaper or better - Of course with no success - I shouldn't have wasted my time. Easy ordering from your catalogue, speed of delivery & the bonus... See more

Company replied

Rated 5 out of 5 stars
Verified

Delivered quickly left where in front of side door all neat and fiduciary . Will be ordering again soon as I am moving house and will let you know my new address as and when Thank you

Company replied

Rated 5 out of 5 stars
Verified

Your staff are always excellent - but as I am 82 years of age and disabled - I would have been deeply grateful if your courier had carried my purchases with yourselves to the first floor. I did, howe... See more

Company replied

Rated 5 out of 5 stars
Verified

Being disabled I spend a lot of time sitting in a chair. The back support cushion made the seating position very comfortable. It is soft and easy to adjust to the best position for me. An excellent ad... See more

Company replied

Rated 5 out of 5 stars
Verified

The items I ordered have met with my expectations. Although very personal, I am delighted with the purchase, which seems to be working well and certainly saving the planet!!

Company replied

Rated 5 out of 5 stars
Verified

My parcel was received by my young adult grandson, about to leave home for uni & then on to London for his sister's wedding next day. No-one else was home so I cannot comment further.

Company replied

Rated 4 out of 5 stars
Verified

Mix up in communications re order, didn't want any extra items operator was offering,U3209 & U3184. In any case no idea or info on CBD patches,

Company replied

Rated 5 out of 5 stars
Verified

Easy to order, delivery quick,goods received in great condition questions answered prompt and efficient manner. First time of ordering but won't be the last. Thank you.

Company replied

Rated 3 out of 5 stars
Verified

The parcel was very late arriving as you had to reorder. I would have liked the things you already had to be delivered in time. Also I had to ring to find out why the delay. No communication from you... See more

Company replied

Rated 5 out of 5 stars
Verified

Arrived a couple of days late but delivered at the notified time. Within minutes I tried it out and it is perfect-just what I was looking for! Good price and only £1 delivery charge-also perfect!

Company replied

Rated 5 out of 5 stars
Verified

Great catalogue with something useful for everyone.All my orders have well packed and delivered very quickly. Good quality items.

Company replied

Rated 5 out of 5 stars
Verified

Well. Quick to answer phone ,when placing an order I've all ways had a polite person on the other end , all ways had the item I want And no delays sending goods , so all in all very good service, a... See more

Company replied

Rated 5 out of 5 stars
Verified

Nice straightforward, easy ordering and delivery and then for me returning and getting a refund. My cost of the return was even covered. Thank you

Company replied

Rated 5 out of 5 stars
Verified

No problems whatsoever. Came earlier then expected. Good value for money and agent who took my order was very nice, polite and welcoming.

Company replied

Rated 4 out of 5 stars
Verified

Ordering, delivery of my Alarm clocks was of the usual high standard but unfortunately the " glow in the dark" clock face was not especially " glowing" despite following the instructions closely; not... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been dealing with Easylife for a number of years now and, although I don't buy much, I know that their products are as advertised in their catalogues and the delivery prompt.

Company replied

Rated 5 out of 5 stars
Verified

Although we haven’t used the product yet, we have put the folding wheelchair together and it looks and feels great. The wheelchair was very easy to assemble and the bag it came in was sturdy. The prod... See more

Company replied

Rated 5 out of 5 stars
Verified

Happy with your product, but would never order from you again all the time you use Evri couriers.

Company replied

Rated 4 out of 5 stars
Verified

when i ordered goods it said they would be delivered by a certain date but received them 10 days after the original delivery date so i am not very impressed

Company replied

Rated 3 out of 5 stars
Verified

One hour and 10 minutes late and just left it leading against the front door didn’t wait for an answer not impressed.

Company replied

Rated 5 out of 5 stars
Verified

I thought the two for one offer (on US Army torch) was great value. The product was delivered promptly, with care, in good condition and met all expectations.

Company replied

Rated 5 out of 5 stars
Verified

I don't mind giving reviews, especially good ones when they are deserved. I was extremely pleased with your product and said so in my review. What I object to is repeatedly being asked again and again... See more

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery items in excellent condition work really well. Would use easy life again

Company replied

Rated 5 out of 5 stars
Verified

Delivery on time .the product was excellent as advertised just what I wanted and easy to put together ..

Company replied

Rated 5 out of 5 stars
Verified

I bought Leak Stop but haven't used it yet so can't comment. Easy arrangement for delivery.

Company replied

Rated 5 out of 5 stars
Verified

Easy to order, quick delivery and only took money for item in stock, other items on pre order

Company replied

Rated 5 out of 5 stars
Verified

I felt c comfortable waiting for parcel,you advise me by email,when it will come.

Company replied

Rated 5 out of 5 stars
Verified

We have placed two orders in the past week, and found the staff very friendly and helpful no problems at all.

Company replied

Rated 5 out of 5 stars
Verified

Very quick at getting my order to me and a very efficient delivery . Dry happy start to finish.

Company replied

Rated 4 out of 5 stars
Verified

Simply good service, but they still do not alert you to a delivery, yhey just leave it on the doorstep. Not good if there are any dodgy people about. Mr B J D Wilson Lincoln UK

Company replied

Rated 5 out of 5 stars
Verified

Ideal for doing bacon quick, 2nd one I've had over the yrs. Fast delivery and great price, good product and company

Company replied

Rated 4 out of 5 stars
Verified

My order was compiled and placed for delivery very promptly then delivered as promised I was very impressed throughout.

Company replied

Rated 5 out of 5 stars
Verified

Really quick service & delivery. Very pleased with the goods I ordered. Always excellent.

Company replied

Rated 4 out of 5 stars
Verified

first time ordering from this company I need a step up o get into our new car but I cannot reach either so I need a lift either that or I climb in backwards!! PS I m only 4 ft 10 tall. and the c... See more

Company replied

Rated 5 out of 5 stars
Verified

Despatch was prompt, and. Item order good though as ordered as a gift, and have been away for a week I have had no feedback from recipient. Thank you

Company replied

Rated 5 out of 5 stars
Verified

Very efficient delivery service things I’ve bought I’ve got no complaints about a very good and reliable company

Company replied

Rated 5 out of 5 stars
Verified

Items arrived quicker than the original estimate and were just what we wanted.

Company replied

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Company details

  1. Home Goods Store

Written by the company

Easylife provides a range of solutions to make your life easier. These include products for the home, garden, kitchen, bathroom as well as health and beauty, fitness and well being and fashion products for you and your family.


Contact info

4.2

Great

TrustScore 4 out of 5

98K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 2 out of 5 stars
Verified

Poor delivery.

Easy life service was good ,but not delivery. They didn't put parcel is safe place i requested. Parcel was too large to go through letterbox.

October 20, 2025
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

We are sorry to hear that you were not satisfied with the delivery of your order.

Our courier carries out contact free deliveries and if no one is available to accept the parcel it is left in a safe place where possible which would be stated on the tracking.

They also provide a 2 hour delivery window on the tracking so you know when to expect your parcel.

We are incredibly sorry if this was not the case in this instance.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 2 out of 5 stars
Verified

EVRI the delivery company was terrible

EVRI the delivery company was terrible. They gave me a delivery time of between 15.30 and 17.30.
However my parcel was delivered just before 1pm and it was left at my front door in full view of the street, not a safe place to be left. The delivery driver didn't even ring the door bell to let me know it had been dropped off. My wife luckily happened to notice it and brought it inside.

November 3, 2025
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

We are sorry to hear that you were not satisfied with the delivery of your order.

Our courier carries out contact free deliveries and if no one is available to accept the parcel it is left in a safe place where possible which would be stated on the tracking.

They also provide a 2 hour delivery window on the tracking so you know when to expect your parcel.

We are incredibly sorry if this was not the case in this instance.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified

Love easy life i like to visit there…

Love easy life i like to visit there web page you can see a lot more items that you might of missed in the catalogue

October 31, 2025
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 1 out of 5 stars

Very poor customer service

Placed 2 orders 23rd October. No tracking options. Emailed their CS Team and advised item sold out. Even though I was able to purchase. Advised me the part will arrive after 22nd November. Asked for a discount and have refused. If you are happy to shop as if they are in China then use this company. Otherwise save your money.

October 23, 2025
Unprompted review
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

When placing your order, you will have been given an ETA based on the availability of your products.

In stock orders will be despatched within 2 days and delivered within 5 working days.

Anything that is Coming Soon will be despatched as soon as we are able to, with the ETA we have given you as a good guide for when you will likely receive it.

On occasion there are unfortunately unforeseen circumstances outside of our control that may cause the stock to be delayed further.

Our transactional emails are automated so an order confirmation email should have been received which would have advised if an item was out of stock alongside an estimated arrival time.

We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.

You can call us on 0333 030 0777 or email help@easylife.co.uk and a member of our dedicated team will be able to provide you with an update on your order status.

We apologise for any inconvenience caused but thank you for your understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified

the order was easy and the person…

the order was easy and the person dealing with it was efficient and professional The delivery was so quick as well

October 27, 2025
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified

Very prompt delivery

Very prompt delivery which made such a pleasant change with most products coming from China! This is the second armchair boister cushion that I ordered from EasyLife as I was pleased with the first.

October 28, 2025
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified

Good delivery followed my instructions

Good delivery followed my instructions. Excellent

October 31, 2025
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 1 out of 5 stars
Verified

Shambles by Evri!

The item wasn't delivered to our address, we only ordered 1 item but the photo shows 2 parcels outside someone else's house.
The plan is similar to our street although we live on the opposite side of the street and the house attached to ours has had a garage for over 57 years!

November 3, 2025
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

We are sorry to hear that you have not received your order.

Upon checking the tracking it shows that the parcel was delivered on the 3rd November.

However if you are disputing this then we advise you get in touch with our customer service team so they can raise this with the courier.

You can call us on 0333 030 0777 or email help@easylife.co.uk and a member of our dedicated team will be able to assist you.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified

Delivered on time by a very happy and…

Delivered on time by a very happy and friendly gentleman.

October 19, 2025
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 2 out of 5 stars
Verified

The cost of delivery and the length is…

The cost of delivery and the length is not what we usually get from other companies

October 31, 2025
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

When placing your order, you will have been given an ETA based on the availability of your products.

In stock orders will be despatched within 2 days and delivered within 5 working days.

Anything that is Coming Soon will be despatched as soon as we are able to, with the ETA we have given you as a good guide for when you will likely receive it.

On occasion there are unfortunately unforeseen circumstances outside of our control that may cause the stock to be delayed further.

Our transactional emails are automated so an order confirmation email should have been received which would have advised if an item was out of stock alongside an estimated arrival time.

We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.

We apologise for any inconvenience caused but thank you for your understanding.

Kind Regards,
Easylife

Rated 1 out of 5 stars
Verified

Order was confirmed but never received

Order was confirmed but never received. Was advised of a delay but heard nothing more !!

October 19, 2025
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

We are sorry to hear that you have not received your order as of yet.

The order was placed on the 19th October and despatched on the same day.

Upon looking into the tracking we can see that the last scan was on the 21st October where they advised that there was a delay.

Due to the time that has elapsed since the last scan, unfortunately it seems that the parcel is lost in transit.

Please get in touch with our team by calling 0333 030 0777 or email help@easylife.co.uk and let us know if you would like us to action a refund or replacement so we can process this for you as soon as possible.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified

Bright and early for Christmas.

My order was taken and my delivery was quick and my order is just what I wanted......Thank you.

October 31, 2025
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 1 out of 5 stars

Trustpilot you asked for and I sent you…

Trustpilot you asked for and I sent you a copy of the easylife email showing that companies logo and details:_

29 September 2025 at 17:53
To: pete xxxxxxxxxxxx
Good Afternoon,


Thank you for your e-mail.

In response to your correspondence, thank you for your feedback, your response has been noted.
I apologise for any inconvenience caused and thank you for your patience and understanding.

If you have any further questions or issues you can contact our Customer Service:

Telephone helpline on Monday – Friday 9am – 5pm

Email support help[@]easylife[.][co][.]uk – please ensure to include your telephone number so we can call to quickly resolve any issues

Kind Regards,

Costa,

Customer Service Team

November 3, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Had what I wanted and delivered quickly

Had what I wanted and delivered quickly

October 30, 2025
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified

My experience with Easylife has been…

My experience with Easylife has been very positive ,items are dispatched promptly,(the same day normally)

October 23, 2025
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service

October 31, 2025
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 1 out of 5 stars
Verified

Total waste of time - LITERALLY !!!

We bought 2 "See in the dark" alarm clocks but only the numbers showed up not the fingers as well, so we complained. They sent us 2 new clocks EXACTLY THE SAME ISSUE but I cant't be bothered dealing with them again so the catalogues will come out of the newspaper and go straight in the bin. They're just a complete waste of time and effort

October 24, 2025
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.

If there is an issue with any of the items that you order from us, we advise that you get in touch with our customer service team to discuss your options.

You can call us on 0333 030 0777 or you can email us at help@easylife.co.uk and a member of our dedicated team will be able to assist you.

We are sorry for any inconvenience but thank you for understanding.

Kind Regards,
Easylife

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