EarnIn Reviews 1,987

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The app is easy to use. It's the easiest way to get a little extra money when you need it. I recommended "Earnin" for anyone who wants to get extra money without all the hassle and damage for credit... See more

Rated 5 out of 5 stars

The person that I texted with me was very polite and professional. He was able to sort out out the problem, corrected it and explained to me what was the problem all in a timely manner. I recommen... See more

Rated 5 out of 5 stars

I will say earnin customer service is top tier jalemae was great and fixed the issue right away. Was very pleasant and respectful anytime I have an issue it always gets resolved and my questions are a... See more

Rated 5 out of 5 stars

I’ve hit life snags on more than one occasion and I’ve never had a problem getting a pay advance here.. although they don’t let you collect it all in one transaction which means you have to pay more f... See more

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Company details

Written by the company

Access your pay any time you want for the hours you work. You don't have to wait a week or two for your direct deposit. Get the pay you already earned instantly in your bank account.


Contact info

  • 200 Portage Ave, 94306, Palo Alto, United States

  • earnin.com

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The app is easy to use

The app is easy to use. It's the easiest way to get a little extra money when you need it. I recommended "Earnin" for anyone who wants to get extra money without all the hassle and damage for credit inquiries because of applying for numerous loans. Earnin eliminates all that by giving you an advance on your paycheck. It's that simple!!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Earnin, my trusted go to…

The person that I texted with me was very polite and professional. He was able
to sort out out the problem, corrected it and explained to me what was the problem all in a timely manner.
I recommend this site to anyone that sometimes a little help in between pay periods.
Fayvian

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars, because although I wasn't able to receive a loan from earnin, I did speak to a very kind employee named Rico. he is the reason I am very satisfied ☺️ maybe give him a raise? ❤️ he is going above and beyond. that is rare these days. appreciate your employees and they will work hard and your company will see more success than you thought possible.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

These guys do nothing but help and try…

These guys do nothing but help and try to resolve any problem that I’ve had, but those were problems that are solved. Plus, they are very patient and also very kind. It’s hard to find that on these types of apps.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

I will say earnin customer service is…

I will say earnin customer service is top tier jalemae was great and fixed the issue right away. Was very pleasant and respectful anytime I have an issue it always gets resolved and my questions are always answered I’m never left confused or still wondering at the end of it,

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

I paid my advance on time as usual…

I paid my advance on time as usual today and when I went to go get my advance back it wasn’t there. When I reached out to support they said there is nothing they can do until it clears from my bank account even though it was already withdrawn from my account and posted on there end as it says the funds were received. When I explained this they said the balance needs to be positive as well. What I do with my money is my business as long as you got your money there shouldn’t be an issue.

January 30, 2026
Unprompted review
EarnIn logo

Reply from EarnIn

Hi, Rob.

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and understand how important it is for you to access your funds as soon as possible.

In some cases, even if a debit appears as posted on your bank’s end, it may still be completing its final processing. Our app requires the payment to fully clear and your balance to be positive before a new transfer can be made, which helps ensure smooth and secure transactions for you.

Please know that your concerns matter to us, and we’d love the opportunity to review your account and provide clear guidance. Our team is here to help and committed to improving your experience. Feel free to reach out to us at reviews@earnin.com, and we’ll be happy to assist you further.

Thank you for your patience and understanding. We look forward to helping you resolve this soon.

Best regards,

EarnIn Team

Rated 5 out of 5 stars

I’ve hit life snags on more than one…

I’ve hit life snags on more than one occasion and I’ve never had a problem getting a pay advance here.. although they don’t let you collect it all in one transaction which means you have to pay more fees.. but it has helped me

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer service

The rep took the time to see my pay goes in late. He waited patiently for me to confirm Earnin debits before my pay goes in. He definitely went above and beyond!!

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Doesn't work

Doesn't work with PayPal (where my direct deposits are sent to). Doesn't work with Varo (which, believe it or not *is* a bank but they say it is not). Doesn't work with Venmo. Essentially won't work with anything that I use.

So, I cannot finish setting up an account. But rather than leave me alone... I've gotten several emails harassing me to finish signing up. Take the hint, I can't! I've asked to be left alone to no avail.

Based on the complaints I've now seen, I am probably better off without them.

January 27, 2026
Unprompted review
EarnIn logo

Reply from EarnIn

Thanks for sharing your experience, Michelle. EarnIn isn’t able to support prepaid or wallet-based accounts like PayPal or Venmo because they limit our ability to reliably transfer money to and from an account. A supported checking account is required to complete setup.

If you want us to double-check whether a checking account you use may be supported, you can reach out to reviews@earnin.com and the team can help review or update your account.

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