One plugin that sells like your top seller. Text turns chats into revenue, reading intent, winning the sale, and stepping in only when it counts.
Real growth starts in a chat.
Yours is one conversation away.
485%
conversion boost for Auto Accessories Garage
+25%
average order value for Sephora
+$65K
per month for PlasticPrinters
Campaigns
The moment someone lands, Text reaches out and turns a passing visitor into a shopper.
Product recommendation
The shopper says what they need, and Text recommends the products that match, right in the chat.
Custom skill
The moment a shopper wavers, the AI Agent offers a discount, answers the doubt, or gives them a reason to buy now.
Checkout chat widget
Whatever comes up at checkout, the chat handles it, so the shopper buys with confidence.
Custom skill
When a shopper checks on their order, the AI Agent answers, so "WISMO" stays off your team's plate.
One place to sell and support, without adding headcount.
Your agent sees the cart, past orders, and total spent, so every reply moves the sale forward instead of just answering.
Ready-made skills work on their own, from recommending products to tracking orders. Tweak them, or write your own in plain words.
When a shopper leaves a full cart and comes back, Text turns the near-miss into a sale.
Lifetime spend and order count show up in the chat, so your team can upsell a regular or reassure a first-timer.
The plugin stays lean and works with the most popular themes, so adding Text won't slow your pages or clash with your other plugins.
Ready-made skills work on their own, from recommending products to tracking orders. Tweak them, or write your own in plain words.
When a shopper leaves a full cart and comes back, Text turns the near-miss into a sale.
Lifetime spend and order count show up in the chat, so your team can upsell a regular or reassure a first-timer.
The plugin stays lean and works with the most popular themes, so adding Text won't slow your pages or clash with your other plugins.
Text is really great with customization and scalability. We use it on all of our 13 domains with 800K+ unique monthly visitors.
15K
monthly orders
800K
monthly unique visitors
13
localized country domains
Chat, tickets, and reporting run as a single system tied to every order.
Chat, tickets, and reporting run as a single system tied to every order.
Site chat, Messenger, WhatsApp, SMS, and email all land together in a single place.
Whenever a chat needs a follow-up, the AI raises a ticket and keeps it tracked until someone sees it through.
Every order links back to the chat that sparked it, so the revenue behind your support is never a guess.
Set up your free account
It's a one-minute job, and nothing's due up front.
Add the plugin
Search "AI Chatbot by Text," install, and activate, like any WordPress plugin.
Connect and go
Point it at your store, and Text starts handling chats.
“Tried a few AI tools for our site and this one actually gets it. Setup was so easy, it took me maybe 20 minutes. It reads our docs and answers like someone who understands our products, not a bot spitting out random help articles.”
“Great customer service app. Very easy to set up, works well with my WP site. I like the AI features, and on top of that, it has some of the best customer support I have ever encountered.”
“Text helped us a lot in how we communicate with our customers. Now we're much more proactive. The whole team got used to it fast and the whole thing is very intuitive. The AI helps us increase our monthly sales and runs smoothly here on WordPress.”
“I was looking for a solution for my WordPress site that would help us both deliver exceptional customer service and generate leads. Text was a great choice in both areas.”
“This plugin replaced three tools for me. Live chat, helpdesk, and an AI that actually sounds like my brand, all in one place. The real game-changer is the ability to build custom AI skills that handle specific scenarios exactly the way I want.”
“No other app has improved my communication with customers like Text. Using the AI Agent to capture leads at night and address clients' hesitations did wonders for my business.”
From your WordPress dashboard. Go to Plugins > Add New, search AI Chatbot by Text, then Install and Activate. Open it from the sidebar, hit Connect to Text, and sign in or create an account without leaving the admin. Once connected, the widget goes live and the AI Agent starts reading your store.
No. Nothing to code, no API key, no theme files to touch. If you'd rather add the widget through a tag manager than the plugin, the manual setup handles that.
WordPress 6.0 and PHP 7.4 or higher, tested up to the latest release. The widget loads as a script, not part of your template, so it's responsive and works with the most popular WooCommerce themes.
The plugin's free from the WordPress directory. Text, the platform behind it, is paid: Essential, Growth, and Enterprise from $19/month, each with live chat, AI Agent, help desk, and a monthly allowance of AI resolutions. Fourteen days free, no card.
Yes. The AI Agent reads your store, tracks carts and completed orders in real time, and answers product, shipping, and order questions on its own. Your agents see what's in the cart and what a customer bought, right in the chat.
Your store: product pages, descriptions, policies, help articles. It builds its knowledge base from them, and you can add PDFs or a catalog on top. Update your store and it updates too, no retraining.
Yes. A shopper leaves with a full cart, comes back, and Text picks up where they left off to close the sale. You set the conditions, so it fires for the carts you choose.
Yes. A shopper asks, the AI Agent pulls the order status and answers on its own, so routine order questions never reach your team.
It hands the chat to a person with the full picture: a summary, the customer's details, their order history. Your agent picks up briefed, with Copilot suggesting replies and surfacing knowledge base articles as they type.
Yes, on every plan. When a chat needs a follow-up, the AI opens a ticket and tracks it until someone closes it out, so nothing slips.
When you click Connect, it sends your admin email, your site and admin URLs, your PHP, WordPress, and plugin versions, and your WooCommerce version. That sets up and links your account. After that, the widget loads from Text's CDN and conversations run on Text's servers, like any hosted chat.
Text is SOC 2 audited and compliant with GDPR, CCPA, and PCI DSS. Set your own data retention rules, and switch off persistent chat history if your policies need it.
