Working and Writing in Teams
Module 18

Date
Members of successful teams...

✤   Seek information and opinions.
✤   Give information and opinions.
✤   Summarize.
✤   Evaluate.
✤   Coordinate.
Members of enjoyable teams...

✤   Encourage participation.
✤   Relieve tensions.
✤   Check feelings.
✤   Solve interpersonal problems.
✤   Listen actively.
Negative Behaviors in a Group


✤   Blocking
✤   Dominating
✤   Clowning
✤   Withdrawing
Type of Leadership in Groups



✤   Informational
✤   Interpersonal
✤   Procedural
Leading without Arrogance...

✤   Smile
✤   Share
✤   Suggest
✤   Think
✤   Volunteer
✤   Ask
Characteristics of Successful
Groups...

✤   Setting clear deadlines, scheduling frequent
    meetings, and dealing directly with
    conflict.
✤   Listening to criticism and making
    important decisions together.
Groupthink



✤   the tendency for groups to put such a high
    premium on agreement that they directly
    or indirectly punish dissent.
How to avoid Groupthink


✤   Consciously search for additional
    alternatives.
✤   Test assumptions.
✤   Encrouage disagreement and protect the
    right of people in a group to disagree.
Responding to Group Problems...

✤   Make sure that the people involved really disagree.
✤   Check to see that everyone’s information is correct.
✤   Discover the needs each person is trying to meet.
✤   Search for alternatives.
✤   Repair bad feelings.
Effective Responses to Criticism...


✤   Paraphrasing.
✤   Checking for feelings.
✤   Checking inferences.
✤   Buying time with limited agreement.
You-Attitude in Conflict
Resolution...

✤   What do you think of our text’s discussion
    of you-attitude in conflict resolution on
    page 325?
✤   What do you think of the examples they
    offer?
Stages of Collaborative Writing...


✤   Planning
✤   Composing
✤   Revising
✤   Editing and Proofreading
More tips for a successful group...

✤   Extra time.
✤   Familiarity.
✤   Responsibility.
✤   Sensitivity.
✤   Written agreement is better than oral
    agreement.
Questions?
Homework...
(18.1) What are the three kinds of
group leadership?
(18.2) What is groupthink?
(18.3) How do you use you-
attitude during conflict?
(18.4) What strategies produce the
best co-authored documents?
Thank you.

Module 18 - Lecture

  • 1.
    Working and Writingin Teams Module 18 Date
  • 2.
    Members of successfulteams... ✤ Seek information and opinions. ✤ Give information and opinions. ✤ Summarize. ✤ Evaluate. ✤ Coordinate.
  • 3.
    Members of enjoyableteams... ✤ Encourage participation. ✤ Relieve tensions. ✤ Check feelings. ✤ Solve interpersonal problems. ✤ Listen actively.
  • 4.
    Negative Behaviors ina Group ✤ Blocking ✤ Dominating ✤ Clowning ✤ Withdrawing
  • 5.
    Type of Leadershipin Groups ✤ Informational ✤ Interpersonal ✤ Procedural
  • 6.
    Leading without Arrogance... ✤ Smile ✤ Share ✤ Suggest ✤ Think ✤ Volunteer ✤ Ask
  • 7.
    Characteristics of Successful Groups... ✤ Setting clear deadlines, scheduling frequent meetings, and dealing directly with conflict. ✤ Listening to criticism and making important decisions together.
  • 8.
    Groupthink ✤ the tendency for groups to put such a high premium on agreement that they directly or indirectly punish dissent.
  • 9.
    How to avoidGroupthink ✤ Consciously search for additional alternatives. ✤ Test assumptions. ✤ Encrouage disagreement and protect the right of people in a group to disagree.
  • 10.
    Responding to GroupProblems... ✤ Make sure that the people involved really disagree. ✤ Check to see that everyone’s information is correct. ✤ Discover the needs each person is trying to meet. ✤ Search for alternatives. ✤ Repair bad feelings.
  • 11.
    Effective Responses toCriticism... ✤ Paraphrasing. ✤ Checking for feelings. ✤ Checking inferences. ✤ Buying time with limited agreement.
  • 12.
    You-Attitude in Conflict Resolution... ✤ What do you think of our text’s discussion of you-attitude in conflict resolution on page 325? ✤ What do you think of the examples they offer?
  • 13.
    Stages of CollaborativeWriting... ✤ Planning ✤ Composing ✤ Revising ✤ Editing and Proofreading
  • 14.
    More tips fora successful group... ✤ Extra time. ✤ Familiarity. ✤ Responsibility. ✤ Sensitivity. ✤ Written agreement is better than oral agreement.
  • 15.
  • 16.
  • 17.
    (18.1) What arethe three kinds of group leadership?
  • 18.
    (18.2) What isgroupthink?
  • 19.
    (18.3) How doyou use you- attitude during conflict?
  • 20.
    (18.4) What strategiesproduce the best co-authored documents?
  • 21.

Editor's Notes

  • #2 \n
  • #3 Note\n\n
  • #4 Note\n\n
  • #5 Blocking: Disagreeing with everything that is proposed.\nDominating: Trying to run the group by ordering, shutting out others, and insisting on one's own way.\nClowning: Making unproductive jokes and diverting the group from the task.\nWithdrawing: Being silent in meetings, not contributing, not helping with the work, not attending meetings.\n
  • #6 Informational - researcher, idea-person, makes connections\nInterpersonal - on-task, motivating, resolves conflict, gets members involved\nProcedural - deadlines, planning, recording, rules, requirements, formatting\n
  • #7 Smile: conveys positive emphasis, attractive, puts people at ease\nShare: your strengths, weakness, needs, resources, what’s useful to them\nSuggest: offering, as opposed to arguing; possibilities\nThink: critical thinking with tact\nVolunteer: contribute at least your share to resources, time, effort, etc.\nAsk: bring other people into the conversation\n
  • #8 note\n
  • #9 note\n
  • #10 \n
  • #11 \n
  • #12 \n
  • #13 You-Attitude in Conflict Resolution\n
  • #14 Planning the Work and the Document\nComposing the Drafts\nRevising the Document\nEditing and Proofreading the Document\n
  • #15 Allow time to discuss problems and find solutions.\nGet to know group members.\nBe a responsible group member.\nBe aware of differences in seeing things and expressing ideas.\nRemember that oral agreement may not lead to a strong written document.\n
  • #16 \n
  • #17 \n
  • #18 \ninformational\n\nprocedural\n\ninterpersonal.\n
  • #19 \nGroupthink occurs when members of a group place such a high value on consensus that they punish dissenting voices.\n\n
  • #20 \nAvoid you statements when expressing your own feelings during conflict. Instead, use I statements so that the statements feel less like a personal attack. \n\n
  • #21 Allowing time to discuss problems and find solutions.\nGetting to know group members.\nBeing a responsible group member.\nBeing aware of differences in seeing things and expressing ideas.\nRemembering that oral agreement may not lead to a strong written document.\n
  • #22 \n