Death by Meeting
Lecture 7.1
University of Alberta
ALES 204
Nancy Bray




                        1
Housekeeping

Assignment #2 Questions

Labs next week: bring a copy of your fact sheet for peer review

Guest lecture on Monday - no PowerPoint!

Practice speeches - start week of March 11




                                                                  2
Lecture Outline

1. How to write a business letter

2. What are meetings?

3. How do meetings work?

4. How can you make meetings better




                                      3
1. How to write a business letter




                                    4
5
2. What are meetings?




                        6
11 million meetings/day in the U.S.

62 meetings/months for average
professionals

37% of employee time spent in meetings

professionals estimate 50% of meetings are a
waste of time

31 hours a month lost to unproductive
meetings




                                               7
Professionals admit to...




                            8
Professionals complain that...

 They don’t know why they were invited

 The presenter reads from the PowerPoint slides.

 Meetings last too long

 The flow of the meeting is disturbed by technology

 No problems are ever solved

 Employees are told what is wrong, but no chance to input



                                                            9
A meeting is:




                10
Why meet?




            11
Types of meetings


Informal            Formal




                             12
Types of meeting

       Less formal   More formal




                                   13
Rules of order

       Increased use of formal meeting procedures (rules of order)


 Informal                                                   Formal




                                                                     14
Robert’s Rules
of Order




                 15
How do meetings work?




                        16
The main
characters




             17
The Chair
should:




            18
Chair must
decide
S-

P-

A-

M-




             19
The Agenda




             20
Agenda should include

Time/Venue
Who will not be able to attend (absences/regrets)
Minutes of previous meeting
Matters arising from previous meeting
Other items to discuss
Reports from sub-committees
Guest speakers
Date/venue for next meeting


                                                    21
22
Tips:

 Most difficult items should be placed in the middle third of the
 meeting

 No longer than 90 minutes

 Allocate time for each item




                                                                    23
Opening the meeting




                      24
Managing the meeting

Diverting tangents

  “That’s an interesting idea, but I don’t think we’re advancing our
  goals.”

  “We’re talking about a new topic- do we want to swap out an
  agenda item to continue discussing it?”




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Managing the meeting

Getting to the right input:

  Manage dominant personalities
  Give credit for ideas
  Manage quiet members
  Don’t dismiss ideas or take sides
  Look out for disparaging comments
  When questions are asked of you- turn it back to the group




                                                               26
Managing the meeting

Aim for consensus

Make a note of open items

Summarize the action items at the end of the meeting




                                                       27
Example
A meeting turns into chaos because of a poor chair

https://www.youtube.com/watch?v=xQW1fEwYZVA&feature=fvwre
                                                            28
The
Administrator




                29
30
31
List of minute elements

 Title of Group / project
 Date / location / time
 Present: List all those present.
 Apologizes: List all those who gave apologizes.
 Review of minutes from last meeting. Include date and time that
 minutes were accepted
 Discussion items
 Action items
 Other business items
 Date, time, chair of next meeting




                                                                   32
How to take
minutes
Taking minutes

https://www.youtube.com/watch?v=brPtSs04r1Y&feature=relmfu




                                                             33
The
Participants
 Drama Queen

 The Grouch / Silent One

 One-Track Mind

 Peter PowerPoint




                           34
Drama Queen




              35
How to handle the
drama queen




                    36
The Grouch




             37
How to deal
with the grouch




                  38
One-track mind




                 39
How to handle
one-track mind




                 40
Peter PowerPoint
Reads from his long-winded PowerPoint slides word for word


                                                             41
How to handle Peter
PowerPoint




                      42
Can meetings get better?




                           43
Why meetings fail

The meeting is unnecessary

The meeting is held for the wrong reason

The objective of the meeting is unclear

Lack of preparation

The wrong people are there

Lack of proper control

Poor environment

Poor timing                                44
Remember

Every meeting is unique

A meeting’s success judged by the actions which result

Managing the meeting is everyone’s responsibility




                                                         45
Shake things up

If a meeting isn’t necessary, don’t have one.

Try different and “new” types of meetings

Look for and provoke sources of legitimate conflict

Take notes




                                                      46
Take away

Meetings are important form of
communication

Don’t waste participants’ time

Know your role

Take responsibility for the
productivity of the meeting no
matter which role you play




                                 47

7.3 death by meeting lecture slides student notes