Final Review
Lecture 13.1
University of Alberta
ALES 204
Nancy Bray




                        1
                        1
Housekeeping
✤   Informal course evaluation

✤   Communication planning wrap up




                                     2
Summary

Module 7: Meetings                                     Chapters 11, 12


Module 8: Introduction to public speaking              Chapters 13, 15


Module 9: Communicating in groups                       Chapters 9, 10


Module 10: Communicating about science             Appendix: Interviewing

Module 11: Mass and online                   Online chapter: Mass communication
communication                                         Netiquette chapter

Module 12: Strategic communication          How to write a communications strategy
                                                                                     3
What are the 7 elements of a
communication plan?




                               4
7 sections in a plan

1.   Objectives

2.   Audience

3.   Key messages

4.   Tools & Activities (channel, medium)

5.   Potential challenges

6.   Timeline

7.   Feedback
                                            5
Module 7: Meetings & Preparing
a Speech




                                 6
iClicker

The chair of a meeting is
responsible for
 making sure that the group feels
a.

a sense of security
 making sure that the meeting
b.

runs according to the minutes
 clearly communicating the goal
c.

of the meeting
d.   all of the above
e.   a and c

                                    7
iClicker

The chair of a meeting is
responsible for
 making sure that the group feels
a.

a sense of security
 making sure that the meeting
b.

runs according to the minutes
 clearly communicating the goal
c.

of the meeting
d.   all of the above
e.   a and c

                                    8
iClicker

Which of the following
statements is true?
 Your own age can affect your
a.

presentation.
 Gender can influence your
b.

audience’s reaction.
 Older audience members might
c.

prefer a slower, more evenly
paced delivery.
d.   All of these


                                9
iClicker

Which of the following
statements is true?
 Your own age can affect your
a.

presentation.
 Gender can influence your
b.

audience’s reaction.
 Older audience members might
c.

prefer a slower, more evenly
paced delivery.
d.   All of these


                                10
iClicker

The phase of speech preparation
that is most frequently
shortchanged is
a.   audience analysis.
 structuring the topic to fit the
b.

time allotted.
 paying attention to diction and
c.

voice.
 preparing a sufficient number of
d.

presentation aids.


                                    11
iClicker

The phase of speech preparation
that is most frequently
shortchanged is
a.   audience analysis.
 structuring the topic to fit the
b.

time allotted.
 paying attention to diction and
c.

voice.
 preparing a sufficient number of
d.

presentation aids.


                                    12
Module 8: Public Speaking




                            13
iClicker
According to Dr. Doughty’s lecture,
where is the best place to project your
voice when speaking in public?

a.   so that it can be heard in the hallway

b.   to the audience in the middle of the room

 where the ceiling and the back wall of the
c.

room meet

d.   middle of your audience’s forehead

e.   a and c




                                                 14
iClicker
According to Dr. Doughty’s lecture,
where is the best place to project your
voice when speaking in public?

a.   so that it can be heard in the hallway

 to the audience in the middle of the
b.

room

 where the ceiling and the back wall of the
c.

room meet

d.   middle of your audience’s forehead

e.   a and c




                                              15
iClicker

Connective words and phrases
that facilitate the speaker’s
movement from one idea to
another are known as
a.   internal summaries.
b.   internal previews.
 signposts.
c.


d.   transitions.




                                16
iClicker

Connective words and phrases
that facilitate the speaker’s
movement from one idea to
another are known as
a.   internal summaries.
b.   internal previews.
 signposts.
c.


d.   transitions.




                                17
iClicker

The step-by-step development of
ideas and relying on facts and
data to support each main point
depends on
a.   a web pattern.
b.   a narrative pattern.
 linear logic.
c.


d.   configural thinking.




                                  18
iClicker

The step-by-step development of
ideas and relying on facts and
data to support each main point
depends on
 a web pattern.
a.


b.   a narrative pattern.
c.   linear logic.
d.   configural thinking.




                                  19
iClicker

“If you don't smoke now, don't
begin” is an example of which
kind of goal?
a.   adoption
b.   discontinuance
 deterrence
c.


d.   continuance




                                 20
iClicker

“If you don't smoke now, don't
begin” is an example of which
kind of goal?
 adoption
a.


b.   discontinuance
c.   deterrence
d.   continuance




                                 21
iClicker

A speech to persuade the
audience that “a tax rebate
should be enacted because it is
the best way to stimulate the
economy” is an example of a
proposition of
a.   fact.
b.   value.
 policy.
c.


d.   deterrence.


                                  22
iClicker

A speech to persuade the
audience that “a tax rebate
should be enacted because it is
the best way to stimulate the
economy” is an example of a
proposition of
 fact.
a.


b.   value.
c.   policy.
d.   deterrence.


                                  23
Module 9: Small Groups




                         24
iClicker

Which of the following could you
correctly associate with a laissez-
faire leader?
a.   “type X”
b.   “abdicrat”
 “do your own thing”
c.


d.   “born to lead”




                                      25
iClicker

Which of the following could you
correctly associate with a laissez-
faire leader?
 “type X”
a.


b.   “abdicrat”
c.   “do your own thing”
d.   “born to lead”




                                      26
iClicker
Which of the following statements about
the trait theory of leadership is correct?

a.   It is the most recent view of leadership.

 According to this theory, some people
b.

are “born leaders.”

 According to this theory, it is important
c.

for several group members to be ready to
lead.

d.   There is ample proof for this theory.

e.   none of these




                                                 27
iClicker
Which of the following statements about
the trait theory of leadership is correct?

a.   It is the most recent view of leadership.

 According to this theory, some
b.

people are “born leaders.”

 According to this theory, it is important
c.

for several group members to be ready to
lead.

d.   There is ample proof for this theory.

e.   none of these




                                                 28
iClicker
According to the situational theory of
leadership,

a.   some people are born to lead.

 the emergence of leadership is affected
b.

by the nature of the problem.

 personality traits are predictors of
c.

leadership.

 several group members should be ready
d.

to show leadership.

e.   a leader is a person “for all seasons.”




                                               29
iClicker
According to the situational theory of
leadership,

a.   some people are born to lead.

 the emergence of leadership is
b.

affected by the nature of the problem.

 personality traits are predictors of
c.

leadership.

 several group members should be ready
d.

to show leadership.

e.   a leader is a person “for all seasons.”




                                               30
iClicker

A group is composed of people
who
 interact verbally and
a.

nonverbally.
 occupy certain roles with respect
b.

to one another.
 cooperate to accomplish a goal.
c.


d.   all of these




                                     31
iClicker

A group is composed of people
who
 interact verbally and
a.

nonverbally.
 occupy certain roles with respect
b.

to one another.
 cooperate to accomplish a goal.
c.


d.   all of these




                                     32
iClicker
Which of the following is not an
advantage of group problem solving?

a.   It facilitates the pooling of resources.

b.   It increases individual motivation.

 It is generally more pleasant and
c.

fulfilling than working alone.

 It speeds up the problem-solving
d.

process.

 Group decisions are better received than
e.

individual decisions.




                                                33
iClicker
Which of the following is not an
advantage of group problem solving?

a.   It facilitates the pooling of resources.

b.   It increases individual motivation.

 It is generally more pleasant and
c.

fulfilling than working alone.

 It speeds up the problem-solving
d.

process.

 Group decisions are better received than
e.

individual decisions.




                                                34
iClicker
Which of the following is not a
disadvantage of group problem solving?

 It slows down the problem-solving
a.

process.

 Personal goals and group goals may
b.

conflict.

 A few members may dominate the
c.

group.

 Members may be unwilling to
d.

compromise.

 It makes identification of errors more
e.

difficult.


                                          35
iClicker
Which of the following is not a
disadvantage of group problem solving?

 It slows down the problem-solving
a.

process.

 Personal goals and group goals may
b.

conflict.

 A few members may dominate the
c.

group.

 Members may be unwilling to
d.

compromise.

 It makes identification of errors more
e.

difficult.


                                          36
Module 10: Communicating about
science




                             37
iClicker

Does the peer review process
always detect fraud and
misconduct?
 Yes
a.


b.   No




                               38
iClicker

Does the peer review process
always detect fraud and
misconduct?
 Yes
a.


b.   No




                               39
iClicker
Which of the following is NOT normally a
role of the reviewer in the peer review
process?

a.   Comment on the validity of the findings

 Repeat critical experiments before they
b.

are published

 Judge the significance of the work
c.



d.   Determine the originality of the research




                                                 40
iClicker
Which of the following is NOT normally a
role of the reviewer in the peer review
process?

a.   Comment on the validity of the findings

 Repeat critical experiments before
b.

they are published

 Judge the significance of the work
c.



d.   Determine the originality of the research




                                                 41
iClicker
The approach that Erin taught for reading
a scientific journal article is to read for
breadth prior to reading for depth. Which
of the following is not a step in reading
for breadth?

a.   Read the introduction.

b.   Look at the tables and graphs.

 Consider the credibility of the authors.
c.



d.   Examine the methodology.




                                              42
iClicker
The approach that Erin taught for reading
a scientific journal article is to read for
breadth prior to reading for depth. Which
of the following is not a step in reading
for breadth?

a.   Read the introduction.

b.   Look at the tables and graphs.

 Consider the credibility of the authors.
c.



d.   Examine the methodology.




                                              43
iClicker

If there is a correlation 
a.   there is always causation
b.   there is never causation
 there maybe causation
c.

depending on the situation
 causation is the same as
d.

correlation 




                                 44
iClicker

If there is a correlation 
 there is always causation
a.


b.   there is never causation
 there maybe causation
c.

depending on the situation
 causation is the same as
d.

correlation 




                                45
iClicker

Data presented in the newspaper 
a.   is always presented accurately
 may be presented to sway the
b.

reader
 can be graphed differently so the
c.

reader sees differences with are
actually small 
d.   b and c
e.   all of the above.


                                      46
iClicker

Data presented in the newspaper 
a.   is always presented accurately
 may be presented to sway the
b.

reader
 can be graphed differently so the
c.

reader sees differences with are
actually small 
d.   b and c
e.   all of the above.


                                      47
iClicker

To fully understand scientific
data in a paper we must take into
account  
a.   the names of the authors
b.   the statistical analyses used
 how long the paper was
c.


d.   if we liked the paper. 
e.   all of the above.



                                     48
iClicker

To fully understand scientific
data in a paper we must take into
account  
a.   the names of the authors
b.   the statistical analyses used
 how long the paper was
c.


d.   if we liked the paper. 
e.   all of the above.



                                     49
Module 11: Mass and online
communication




                             50
iClicker

The media
a.   teach us social norms.
 assess preferred patterns of
b.

behavior.
 help us decide what to wear.
c.


d.   all of these
e.   none of these




                                51
iClicker

The media
a.   teach us social norms.
 assess preferred patterns of
b.

behavior.
 help us decide what to wear.
c.


d.   all of these
e.   none of these




                                52
iClicker
Which rule of Netiquette is being broken by Samuel M in the following example?

a.   Adhere to the same standards of behaviour online that you follow in real life.

b.   Respect other people’s time and bandwidth.

 Share expert knowledge.
c.



d.   Respect other people’s privacy.




                                                                                      53
iClicker
Which rule of Netiquette is being broken by Samuel M in the following example?

a.   Adhere to the same standards of behaviour online that you follow in real life.

b.   Respect other people’s time and bandwidth.

 Share expert knowledge.
c.



d.   Respect other people’s privacy.




                                                                                      54
iClicker

You discover that your boss is
reading your e-mail. You do
research on the matter and
discover that he is _____ to read
your e-mail.
a.   not allowed
b.   sometimes allowed
c.   allowed
d.   none of the above



                                    55
iClicker

You discover that your boss is
reading your e-mail. You do
research on the matter and
discover that he is _____ to read
your e-mail.
a.   not allowed
b.   sometimes allowed
c.   allowed
d.   none of the above



                                    56
iClicker

Social media is a development
over which platform?
a.   Web 1.0
b.   Web 2.0
 Web 2.5
c.


d.   WWW




                                57
iClicker

Social media is a development
over which platform?
a.   Web 1.0
b.   Web 2.0
 Web 2.5
c.


d.   WWW




                                58
iClicker

Which of the following is the
NOT an advantage of twitter?
a.   hashtags
b.   140 character limit
 searching easily for jobs
c.


 getting your opinion to a wide
d.

audience




                                  59
iClicker

Which of the following is the
NOT an advantage of twitter?
a.   hashtags
b.   140 character limit
 searching easily for jobs
c.


 getting your opinion to a
d.

wide audience




                                60
iClicker

How can Facebook be used as
online résumé?
a.   Creating a Facebook page
b.   Creating an event
 Creating a group
c.


 Creating a normal profile and
d.

adding more friends




                                 61
iClicker

How can Facebook be used as
online résumé?
a.   Creating a Facebook page
b.   Creating an event
 Creating a group
c.


 Creating a normal profile and
d.

adding more friends




                                 62

13.1 end of term review lecture slides

  • 1.
    Final Review Lecture 13.1 Universityof Alberta ALES 204 Nancy Bray 1 1
  • 2.
    Housekeeping ✤ Informal course evaluation ✤ Communication planning wrap up 2
  • 3.
    Summary Module 7: Meetings Chapters 11, 12 Module 8: Introduction to public speaking Chapters 13, 15 Module 9: Communicating in groups Chapters 9, 10 Module 10: Communicating about science Appendix: Interviewing Module 11: Mass and online Online chapter: Mass communication communication Netiquette chapter Module 12: Strategic communication How to write a communications strategy 3
  • 4.
    What are the7 elements of a communication plan? 4
  • 5.
    7 sections ina plan 1. Objectives 2. Audience 3. Key messages 4. Tools & Activities (channel, medium) 5. Potential challenges 6. Timeline 7. Feedback 5
  • 6.
    Module 7: Meetings& Preparing a Speech 6
  • 7.
    iClicker The chair ofa meeting is responsible for making sure that the group feels a. a sense of security making sure that the meeting b. runs according to the minutes clearly communicating the goal c. of the meeting d. all of the above e. a and c 7
  • 8.
    iClicker The chair ofa meeting is responsible for making sure that the group feels a. a sense of security making sure that the meeting b. runs according to the minutes clearly communicating the goal c. of the meeting d. all of the above e. a and c 8
  • 9.
    iClicker Which of thefollowing statements is true? Your own age can affect your a. presentation. Gender can influence your b. audience’s reaction. Older audience members might c. prefer a slower, more evenly paced delivery. d. All of these 9
  • 10.
    iClicker Which of thefollowing statements is true? Your own age can affect your a. presentation. Gender can influence your b. audience’s reaction. Older audience members might c. prefer a slower, more evenly paced delivery. d. All of these 10
  • 11.
    iClicker The phase ofspeech preparation that is most frequently shortchanged is a. audience analysis. structuring the topic to fit the b. time allotted. paying attention to diction and c. voice. preparing a sufficient number of d. presentation aids. 11
  • 12.
    iClicker The phase ofspeech preparation that is most frequently shortchanged is a. audience analysis. structuring the topic to fit the b. time allotted. paying attention to diction and c. voice. preparing a sufficient number of d. presentation aids. 12
  • 13.
    Module 8: PublicSpeaking 13
  • 14.
    iClicker According to Dr.Doughty’s lecture, where is the best place to project your voice when speaking in public? a. so that it can be heard in the hallway b. to the audience in the middle of the room where the ceiling and the back wall of the c. room meet d. middle of your audience’s forehead e. a and c 14
  • 15.
    iClicker According to Dr.Doughty’s lecture, where is the best place to project your voice when speaking in public? a. so that it can be heard in the hallway to the audience in the middle of the b. room where the ceiling and the back wall of the c. room meet d. middle of your audience’s forehead e. a and c 15
  • 16.
    iClicker Connective words andphrases that facilitate the speaker’s movement from one idea to another are known as a. internal summaries. b. internal previews. signposts. c. d. transitions. 16
  • 17.
    iClicker Connective words andphrases that facilitate the speaker’s movement from one idea to another are known as a. internal summaries. b. internal previews. signposts. c. d. transitions. 17
  • 18.
    iClicker The step-by-step developmentof ideas and relying on facts and data to support each main point depends on a. a web pattern. b. a narrative pattern. linear logic. c. d. configural thinking. 18
  • 19.
    iClicker The step-by-step developmentof ideas and relying on facts and data to support each main point depends on a web pattern. a. b. a narrative pattern. c. linear logic. d. configural thinking. 19
  • 20.
    iClicker “If you don'tsmoke now, don't begin” is an example of which kind of goal? a. adoption b. discontinuance deterrence c. d. continuance 20
  • 21.
    iClicker “If you don'tsmoke now, don't begin” is an example of which kind of goal? adoption a. b. discontinuance c. deterrence d. continuance 21
  • 22.
    iClicker A speech topersuade the audience that “a tax rebate should be enacted because it is the best way to stimulate the economy” is an example of a proposition of a. fact. b. value. policy. c. d. deterrence. 22
  • 23.
    iClicker A speech topersuade the audience that “a tax rebate should be enacted because it is the best way to stimulate the economy” is an example of a proposition of fact. a. b. value. c. policy. d. deterrence. 23
  • 24.
    Module 9: SmallGroups 24
  • 25.
    iClicker Which of thefollowing could you correctly associate with a laissez- faire leader? a. “type X” b. “abdicrat” “do your own thing” c. d. “born to lead” 25
  • 26.
    iClicker Which of thefollowing could you correctly associate with a laissez- faire leader? “type X” a. b. “abdicrat” c. “do your own thing” d. “born to lead” 26
  • 27.
    iClicker Which of thefollowing statements about the trait theory of leadership is correct? a. It is the most recent view of leadership. According to this theory, some people b. are “born leaders.” According to this theory, it is important c. for several group members to be ready to lead. d. There is ample proof for this theory. e. none of these 27
  • 28.
    iClicker Which of thefollowing statements about the trait theory of leadership is correct? a. It is the most recent view of leadership. According to this theory, some b. people are “born leaders.” According to this theory, it is important c. for several group members to be ready to lead. d. There is ample proof for this theory. e. none of these 28
  • 29.
    iClicker According to thesituational theory of leadership, a. some people are born to lead. the emergence of leadership is affected b. by the nature of the problem. personality traits are predictors of c. leadership. several group members should be ready d. to show leadership. e. a leader is a person “for all seasons.” 29
  • 30.
    iClicker According to thesituational theory of leadership, a. some people are born to lead. the emergence of leadership is b. affected by the nature of the problem. personality traits are predictors of c. leadership. several group members should be ready d. to show leadership. e. a leader is a person “for all seasons.” 30
  • 31.
    iClicker A group iscomposed of people who interact verbally and a. nonverbally. occupy certain roles with respect b. to one another. cooperate to accomplish a goal. c. d. all of these 31
  • 32.
    iClicker A group iscomposed of people who interact verbally and a. nonverbally. occupy certain roles with respect b. to one another. cooperate to accomplish a goal. c. d. all of these 32
  • 33.
    iClicker Which of thefollowing is not an advantage of group problem solving? a. It facilitates the pooling of resources. b. It increases individual motivation. It is generally more pleasant and c. fulfilling than working alone. It speeds up the problem-solving d. process. Group decisions are better received than e. individual decisions. 33
  • 34.
    iClicker Which of thefollowing is not an advantage of group problem solving? a. It facilitates the pooling of resources. b. It increases individual motivation. It is generally more pleasant and c. fulfilling than working alone. It speeds up the problem-solving d. process. Group decisions are better received than e. individual decisions. 34
  • 35.
    iClicker Which of thefollowing is not a disadvantage of group problem solving? It slows down the problem-solving a. process. Personal goals and group goals may b. conflict. A few members may dominate the c. group. Members may be unwilling to d. compromise. It makes identification of errors more e. difficult. 35
  • 36.
    iClicker Which of thefollowing is not a disadvantage of group problem solving? It slows down the problem-solving a. process. Personal goals and group goals may b. conflict. A few members may dominate the c. group. Members may be unwilling to d. compromise. It makes identification of errors more e. difficult. 36
  • 37.
    Module 10: Communicatingabout science 37
  • 38.
    iClicker Does the peerreview process always detect fraud and misconduct? Yes a. b. No 38
  • 39.
    iClicker Does the peerreview process always detect fraud and misconduct? Yes a. b. No 39
  • 40.
    iClicker Which of thefollowing is NOT normally a role of the reviewer in the peer review process? a. Comment on the validity of the findings Repeat critical experiments before they b. are published Judge the significance of the work c. d. Determine the originality of the research 40
  • 41.
    iClicker Which of thefollowing is NOT normally a role of the reviewer in the peer review process? a. Comment on the validity of the findings Repeat critical experiments before b. they are published Judge the significance of the work c. d. Determine the originality of the research 41
  • 42.
    iClicker The approach thatErin taught for reading a scientific journal article is to read for breadth prior to reading for depth. Which of the following is not a step in reading for breadth? a. Read the introduction. b. Look at the tables and graphs. Consider the credibility of the authors. c. d. Examine the methodology. 42
  • 43.
    iClicker The approach thatErin taught for reading a scientific journal article is to read for breadth prior to reading for depth. Which of the following is not a step in reading for breadth? a. Read the introduction. b. Look at the tables and graphs. Consider the credibility of the authors. c. d. Examine the methodology. 43
  • 44.
    iClicker If there isa correlation  a. there is always causation b. there is never causation there maybe causation c. depending on the situation causation is the same as d. correlation  44
  • 45.
    iClicker If there isa correlation  there is always causation a. b. there is never causation there maybe causation c. depending on the situation causation is the same as d. correlation  45
  • 46.
    iClicker Data presented inthe newspaper  a. is always presented accurately may be presented to sway the b. reader can be graphed differently so the c. reader sees differences with are actually small  d. b and c e. all of the above. 46
  • 47.
    iClicker Data presented inthe newspaper  a. is always presented accurately may be presented to sway the b. reader can be graphed differently so the c. reader sees differences with are actually small  d. b and c e. all of the above. 47
  • 48.
    iClicker To fully understandscientific data in a paper we must take into account   a. the names of the authors b. the statistical analyses used how long the paper was c. d. if we liked the paper.  e. all of the above. 48
  • 49.
    iClicker To fully understandscientific data in a paper we must take into account   a. the names of the authors b. the statistical analyses used how long the paper was c. d. if we liked the paper.  e. all of the above. 49
  • 50.
    Module 11: Massand online communication 50
  • 51.
    iClicker The media a. teach us social norms. assess preferred patterns of b. behavior. help us decide what to wear. c. d. all of these e. none of these 51
  • 52.
    iClicker The media a. teach us social norms. assess preferred patterns of b. behavior. help us decide what to wear. c. d. all of these e. none of these 52
  • 53.
    iClicker Which rule ofNetiquette is being broken by Samuel M in the following example? a. Adhere to the same standards of behaviour online that you follow in real life. b. Respect other people’s time and bandwidth. Share expert knowledge. c. d. Respect other people’s privacy. 53
  • 54.
    iClicker Which rule ofNetiquette is being broken by Samuel M in the following example? a. Adhere to the same standards of behaviour online that you follow in real life. b. Respect other people’s time and bandwidth. Share expert knowledge. c. d. Respect other people’s privacy. 54
  • 55.
    iClicker You discover thatyour boss is reading your e-mail. You do research on the matter and discover that he is _____ to read your e-mail. a. not allowed b. sometimes allowed c. allowed d. none of the above 55
  • 56.
    iClicker You discover thatyour boss is reading your e-mail. You do research on the matter and discover that he is _____ to read your e-mail. a. not allowed b. sometimes allowed c. allowed d. none of the above 56
  • 57.
    iClicker Social media isa development over which platform? a. Web 1.0 b. Web 2.0 Web 2.5 c. d. WWW 57
  • 58.
    iClicker Social media isa development over which platform? a. Web 1.0 b. Web 2.0 Web 2.5 c. d. WWW 58
  • 59.
    iClicker Which of thefollowing is the NOT an advantage of twitter? a. hashtags b. 140 character limit searching easily for jobs c. getting your opinion to a wide d. audience 59
  • 60.
    iClicker Which of thefollowing is the NOT an advantage of twitter? a. hashtags b. 140 character limit searching easily for jobs c. getting your opinion to a d. wide audience 60
  • 61.
    iClicker How can Facebookbe used as online résumé? a. Creating a Facebook page b. Creating an event Creating a group c. Creating a normal profile and d. adding more friends 61
  • 62.
    iClicker How can Facebookbe used as online résumé? a. Creating a Facebook page b. Creating an event Creating a group c. Creating a normal profile and d. adding more friends 62