Cicis Pizza, the nation’s original all-you-can-eat pizza buffet and a family favorite since 1985, is bringing its legacy of value into a new era with the launch of Cicis Rewards, the brand’s first-ever loyalty program. To celebrate, guests who join the program between Monday, November 3 and Sunday, November 30 will receive two Adult Buffets […]
Since first adopting Toast as a brand-wide Point-of-Sale system, The Human Bean has grown from under 70 locations to nearly 200 stores, with many more in development. The rapid expansion of the coffee company’s franchise locations has required navigating both opportunities and challenges with menu development, and Toast Professional Services has proved to be a […]
Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and historical data across approximately 148,000 customer locations, Toast IQ is purpose-built for hospitality and designed as an operator’s “right hand.” While many AI tools stop at […]
The IAAPA Trade Show is the premier global gathering for the attractions industry, bringing together over 40,000 attendees and 1,100 exhibitors in Orlando to unveil cutting-edge products, breakthrough innovations, and unmatched opportunities for learning and networking. “The Industry Group will present the latest in touchless solutions, sleek countertop systems, next-gen interactive digital signage, and conversational AI audio […]
NCR Voyix Corporation (“NCR Voyix”) announces it has been selected by Marco’s Technology Services, LLC (an affiliate of Marco’s Franchising, LLC) as its preferred technology provider for the brand’s new international locations, marking a major milestone for both companies. Marco’s Pizza, one of the fastest-growing pizza brands in the U.S. with more than 1,200 stores, […]
PAR Technology Corporation, a leading foodservice technology provider, today announced that Layne’s Chicken Fingers—the Texas “Born and Breaded” chicken finger concept—has selected PAR Engagement to modernize its digital ordering and loyalty experience as the brand prepares for rapid expansion with over 300 restaurants in the development pipeline in the coming years. PAR Engagement, a suite of ordering, loyalty, […]
CAVA, the category-defining Mediterranean fast-casual restaurant brand, today announced the rollout of its enhanced loyalty program, a reimagined version of its CAVA Rewards program that introduces three new status levels, Sea, Sand, and Sun, designed to reward and surprise its loyal guests. The new program goes live this week on the CAVA updated app and […]
Zeta Global, the AI Marketing Cloud, today announced it has entered into a definitive agreement with Marigold to acquire Marigold’s enterprise software business, including Marigold Loyalty, Cheetah Digital, Selligent, Sailthru, Liveclicker, and Grow. This acquisition advances four key levers of Zeta’s strategy, including: “This acquisition fits squarely within our disciplined criteria to pursue accretive, strategically […]
Opus Training, the training operations platform trusted by hundreds of leading multi-unit brands, today announced new partnerships that demonstrate growing demand for on-the-job training that builds skills quickly. Nearly 1 million workers used Opus’ platform to train in 2025, with Opus adding new customers and locations representing twice as many locations — 116% growth — […]
Hickory-smoked bar-b-q is great, but Buddy’s loyalty rewards are even better. The beloved East Tennessee franchise just made it easier for guests to enjoy A Smokin’ Good Deal with the launch of their new loyalty app. Developed in partnership with software platform COMO, the loyalty app creates an all-in-one experience that brings convenient mobile ordering, […]
Cartwheel, the enterprise delivery management platform for restaurants, today announced that Mo’ Bettahs, a Hawaiian-style fast casual brand, is bringing its signature aloha hospitality to catering delivery with Cartwheel’s hybrid delivery technology. By combining in-house drivers who embody the brand’s culture with Cartwheel’s branded real-time tracking and logistics tools, Mo’ Bettahs ensures every catering guest enjoys […]
Toppers Pizza officially launched Upper Crust Society, a restructured online, in-app and in-person rewards program. The new program is designed to make earning and redeeming points easier, faster and more rewarding for guests each time they visit. By allowing guests to unlock rewards faster, Toppers is betting on a stronger incentive for more guests to become “frequent […]
DoorDash on Tuesday introduced SmartScale, an innovative hardware solution designed to help restaurants improve order accuracy and deliver a more reliable guest experience. Developed by DoorDash Labs, SmartScale combines precise weighing technology with intelligent predictive modeling to help ensure every order matches its expected contents. If discrepancies are detected, staff receive real-time alerts, allowing them […]
Birdcall—the Denver-based tech-forward craft chicken franchise known for its pioneering innovation—is proud to announce the official launch of its Poncho technology at Brya Zan Thai Noodle + Brew, a new fast casual Thai restaurant in Plano, Texas. Poncho is Birdcall’s proprietary, in-house technology system that integrates all aspects of fast casual restaurant operations, from point-of-sale (POS) and kitchen display […]
Swig, The Home of the Original Dirty Soda, with over 100 locations nationwide, announced today its partnership with Ovation, the leading guest experience and operations platform for multi-unit restaurants. Swig’s iconic drinks and treats have fueled rapid growth, and now the brand is doubling down on guest experience. Through Ovation’s Crisp integration, Swig is gathering over […]
Cheba Hut “Toasted Subs” unleashed its new mobile app, which includes ordering, payment, rewards and a mob of adorably scary monsters—called “The Munchies,” who might or might not have gotten into someone’s stash. The counterculture sub shop teamed up with Thanx to create Munchie Mob Rewards, blending card-linked earning so homies can “Tame the Munchies” […]
Harri, the global leader in Frontline Employee Experience technologies, today announced the open beta of Harri Agentic AI, a platform-wide intelligence layer built exclusively for hospitality operators. Operators interact with Harri Agentic AI through Salli, the digital assistant that makes the platform’s intelligence simple and approachable. Harri Agentic AI helps hospitality operators make smarter, faster […]
Donatos Pizza and Revmo AI announced results from their systemwide deployment of Revmo’s voice ordering technology across 174 Donatos restaurants. Following Donatos’ March selection of Revmo and an April 1 project kickoff, the companies executed a planned, seven–wave rollout in June. Revmo’s AI ordering system is integrated directly into Donatos’ proprietary POS and supported by […]
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