Learners desperate for driving tests 'taken advantage' of by bots and scammers
A total of 38 MPs signed a letter to the Local Transport Minister raising concerns that scammers are buying up tests on DVSA’s official portal so they can be sold for profit
Learners desperate to take their driving tests are being “taken advantage of” due to test slots being bought up by bots, MPs have warned.
A total of 38 MPs have signed a letter to the Local Transport Minister Simon Lightwood raising concerns that scammers are buying up tests on DVSA’s official portal so they can be sold on for profit.
Tests are released by the DVSA every Monday at 6am, but many are instantly hoovered up, with young learners being persuaded to part with hundreds of pounds of " arrangement fees " to jump the queue.
The scandal has left learners fighting to book in a test, and paying up to £500 to do so, when tests typically cost £62 on a week day.
This can be done through swapping test dates, something that soared in Covid, but is now being taken advantage of. Recent data shows that licence number swapping occurred for 2.7% of tests in Jan 2019, and reached a high of 34.1% in Oct 2023. Currently, around 1 in every 4 tests is swapped at least once, while 29,000 tests are swapped 10 times or more.
Labour MP Amanda Hack organised the letter, and urged ministers to bring in “strong action” to end the scourge of rip-off test prices.
Speaking to the Sunday Mirror, the North West Leicestershire said: “Learner drivers, including many in my constituency of North West Leicestershire, are being forced to pay hundreds of pounds for driving tests that should cost £62.
“This sharp rise in prices appears to be linked to the surge in test swapping since the Covid pandemic. While learners often have genuine reasons to change their test date, the system of unlimited swaps has been exploited by bots and third parties that hoover up tests as soon as they become available. Hardworking people who simply want a chance to take their test are being taken advantage of, which is both unfair and deeply damaging to learner drivers across the country.
“Together with my colleagues, I am backing the Government in taking the strongest possible action to tackle this issue and bring test prices back down to normal levels, ensuring driving tests are as accessible and affordable as possible.”
The Department for Transport spokesperson claimed steps were already being taken to crack down on the scammers.
A spokesperson said: "We inherited a frustrating system where many learners found themselves stuck in limbo, waiting to ditch their L plates, but unable to get a test. We instructed the DVSA to take further measures this year, and we're now beginning to see early signs of improvement.
"We promised more tests, and we're seeing progress. We’ve incentivised driving examiners to carry out more tests, and we've nearly doubled the number of trainers available to train new examiners, unlocking more tests.
“But there’s still more to be done – and we will make sure the DVSA continues to do all they can to reduce waiting times, breaking down the barriers of opportunity as part of our Plan for Change."