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From Threads to Workflows: Microsoft Teams Features That Boost Everyone’s Productivity
Organizations want to work faster and smarter. Guided by customer feedback, Microsoft Teams is adding new features like threads, multiple emoji reactions, and emoji-triggered workflows.
Gartner® Magic Quadrant™
Microsoft was named a Leader in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service for the seventh year in a row, placing highest on the evaluation’s “ability to execute” axis and furthest on the “completeness of vision” axis.2
Prompt like a pro with Microsoft 365 Copilot in Teams
Realize the full potential of your team's decision-making with prompts for Copilot in Teams. Streamline and transform your meetings so that every idea is visualized, evaluated, and brought to life.
SOLUTIONS
Streamline communications—all in one place
- Make meetings more impactful with features like PowerPoint Live, Microsoft Whiteboard, and AI-generated meeting notes.1
- Make and receive calls directly in Teams with features like group calling, voicemail, and call transfers.
- Create spaces that keep everyone in sync with the help of channels, shared task lists, and collaborative apps.
- Be inclusive and connect quickly using emojis, suggested replies, and Microsoft Loop components.
Products and Services
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Teams for small business
Grow your customer base with communications software designed for up to 300 employees.
Teams Essentials
Connect with customers by video, chat, and phone using an affordable, all-in-one solution for up to 300 people.
Microsoft 365 Business Standard
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Microsoft 365 Business Premium
Get everything in Microsoft 365 Business Standard plus advanced security and device management.
Teams Phone
Add cloud-based phone service to Teams to get all the features of a landline.
Teams Rooms
Strengthen hybrid work with enhanced meeting experiences for every space.
Teams Premium
Get extra features that help make meetings more personalized, intelligent, and protected.
Teams for individuals use
Plan events, share photos, and connect with your friends, family, and community.
Teams (free)
Send messages, schedule calls for up to 60 minutes, and create communities for every interest.
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Teams Enterprise
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Teams Premium
Grow your business with AI-powered capabilities and advanced protection for secure collaboration.
Teams Phone
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Teams Rooms
Conduct meetings and facilitate inclusive collaboration and participation anywhere you work.
Microsoft Places
Reimagine flexible work and transform spaces into engaging places using AI.
Microsoft 365 Copilot
Boost productivity, ease collaboration, and transform the way you work with your own AI assistant.
Teams for education
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Office 365 Education
Students and educators at eligible institutions get Office 365 Education—including Teams—for free.
Microsoft 365 Education
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customer stories
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For individuals
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For enterprise
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For education
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- [1]AI-generated meeting notes are currently available in Microsoft Teams Premium only.
- [2]
Gartner, Magic Quadrant for Unified Communications as a Service, Pankil Sheth, Megan Fernandez, Christopher Trueman, Rafael Benitez, Nitin Narang 22 September 2025.
The report was titled as Magic Quadrant for Unified Communications as a Service, Worldwide from 2015-2022.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
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