Ideal for small and medium companies.
One plan. Unlimited users. All
the features you need.
SAVE 20% • MOST POPULAR
Key features
Multiple knowledge bases
Help center customization
Unlimited articles
Unlimited seats
Analytics
Additional knowledge bases (from $21.99)
Multilingual knowledge base (add-on)
Multibrand knowledge base
QuickAnswer
Help center customization
Custom domain
Password protection
Colors
Images
Favicon
Language
URL
Google Analytics
Rich-text editor
Images
Videos
GIFs
AI article, title, and keyword generation
Links
Drag-and-drop
Category and article management
Statuses
Feedback
Import
24/7 live chat support
Help center with guides and manuals
Any time you need help, you can count on our Support Heroes.
They are
strong, they are fast, and they will help you - no matter the time!
“AI features are impressive. Huge time-saver!”
“I love the integration with LiveChat!”
“Lovely user interface - simple, easy to use and navigate.”
“Good value for money”
“It helps us easily create and publish help content - much quicker than any other solutions we tried.”
*Based on KnowledgeBase customer survey conducted in September 2023.
KnowledgeBase is easy to use. From no-coding set-up, building your help center, through knowledge management, and content creation, KnowledgeBase offers clear and smooth navigation.
It’s one of the most affordable knowledge base tools out there. If one knowledge base isn’t enough, you can always add more from only $21.99 a month.
Increase the availability of your support and let your customers find solutions to their problems anytime they want, without contacting your agents and exchanging messages.
Immerse in a handy and smart text editor. It’s basically Google Docs with some additional AI features that turn creating content into an easy ride.
Get started today!
14 days free trial
AI Automation
Easy setup
Connect both tools to offer 24/7 self-service via live chat
and
improve the workflow of your agents working on LiveChat.
Your customers can browse your help center inside the chat window and find answers before contacting your agents.
Connecting both tools gives your agents access to a help center inside the agent app. This means they can quicker find solutions to customer problems and share them with customers.
Organizing your help resources ensures that your support team speaks with one voice and provides consistent explanations to problems.
If you use only KnowledgeBase, you can collaborate using one login
and the number of people collaborating is unlimited.
If,
however, you integrated KnowledgeBase with LiveChat, the number of
users using the integration depends on the number of seats in your
LiveChat subscription.
At the moment, we don’t offer KnowledgeBase in a bundle with other products.
No, it isn’t. However, you can take it for a free, 14-day trial period.
KnowledgeBase offers only one pricing plan which includes all functionalities.
Yes. You can add more knowledge bases starting from $21.99 each. Learn more.
Yes, you have to subscribe to KnowledgeBase to use it.
No, you don’t pay for additional users in KnowledgeBase.
Help your customers and support teams at the same time
Up to 14 days of free trial No credit card required 24/7 support
