57%
of CIOs report that uncertainty in how to measure employees’ digital experience prevents them from doing more to improve it.12
47%
of employees don't call IT when they experience issues that impact work.2
34%
of employees report that they are living with ongoing problems the service desk can't fix.3
Benefits of using Workforce Experience Platform
Improve Employee Engagement
by proactively resolving digital issues, providing self-help capabilities, and strengthening communication between employees and IT.
Improve security and
compliance4
by securing devices across workspaces.
Reduce IT spend and improve support
by providing proactive support and streamlining IT helpdesk processes, freeing your IT team from endless tickets.
Enhance operations and
efficiency
by using a scalable ecosystem that autonomously orchestrates.
Secure
Enhance endpoint security with continuous monitoring, alerts, and recommended actions to ensure compliance.
Monitor
Gain full visibility into your entire fleet to detect issues early. Leverage custom dashboards and AI-powered search for smarter decision-making.
Remediate
Resolve problems instantly using recommended actions, along with custom or HP-validated scripts.
Automate
Maintain peak performance with pre-set policies that prevent compliance drift and auto-update BIOS and drivers.8
What our customers are saying
Learn how to best use of Workforce Experience Platform and discover how others are finding success.
Datacom
Datacom Insights simplifies business complexities
HP on HP
HP IT elevates employee experience and engagement
HP Add-on Solutions
In today's fast-paced digital environment, gaining visibility into your IT operations and enhancing employee productivity is crucial. Our plans are designed to scale with your needs, ensuring you have the right tools and support to elevate your digital experience.
Collaboration Experience
WXP Collaboration, formerly Vyopta, delivers visibility into space utilization and the performance of collaboration technologies, including video endpoints and telephones, to enable efficient, high-quality collaboration experiences for employees and customers.6
Digital Workspaces
Create, collaborate, and work securely from virtually anywhere.7 HP Anyware provides a secure and flexible remote desktop solution for hybrid workforces that can be rapidly deployed and easily managed, integrated into WXP for a unified view of your desktop fleet.
Protect and Trace with Wolf Connect
HP Protect and Trace with Wolf Connect9 enables IT to manage and protect remote PCs. Find, lock and erase PCs even if the PC is turned off or will not boot5.
Print Management
Easily monitor and manage settings and policies for HP FutureSmart5 printers and PCs from a single platform. Enhance security, cut costs, improve fleet utilization, and reduce IT workload by consolidating tools and eliminating manual tasks.
HP PC and Print Support Services10,11
Keep your team productive with three tiers of support services for your new PCs. Essential offers onsite repairs; Premium adds predictive issue detection, and Premium+ provides 24/7 support and priority parts access.
ServiceNow compatibility enables up-to-date ticketing and configuration management database augmentation for smooth and user-friendly operations.
Microsoft Intune integration ensures robust device and application management, aligning perfectly with your mobility and security needs.
Tableau compatibility transforms your data into interactive visualizations, unlocking deeper insights and driving more intelligent decisions.
Power BI integration takes advantage of visualization technology, connecting your company’s data to produce rich, interactive reports with visual analytics.
Microsoft Power Automate integration leverages AI and a low-code platform to help you automate processes across nearly unlimited systems.
Microsoft Entra ID integration ensures seamless, secure access management, empowering your team with market-leading cloud identity solutions.
Splunk transforms raw telemetry into actionable insights. This integration makes WXP data accessible alongside other enterprise sources, enabling unified visibility and quicker root cause analysis.
Developer Resources
HP’s Developer Portal is built to break down data silos by enabling seamless integration of WXP with other enterprise platforms. It offers access to HP APIs, developer resources, and support for building custom integrations. With tools like code samples and a powerful query language, the portal helps developers extract WXP data—such as device insights or employee engagement metrics—and embed it into workflows or analytics in other applications.
Frequently Asked Questions
How does WXP work?
WXP equips technology leaders with visibility into employee experience and control over their multi-vendor endpoint ecosystem. It integrates employee sentiment and AI trained on billions of telemetry datapoints to optimize digital experiences and prevent issues across computing, print, and collaboration devices. Adapt WXP to your needs by tapping into a suite of add-on solutions and expand capabilities with ready-made or custom integrations.
Can WXP be customized to fit specific business needs?
The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.
How is AI used within WXP?
AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:
- Recommendations: Identify issues from device data and survey results to share recommended actions.
- Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
- Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
How can I buy WXP and find out about new releases?
Visit our pricing plans page to learn more about which WXP plan is right for your organization. Fill out the form to talk to an HP expert about WXP and subscribe for future product release updates.
Footnotes and disclaimers
- The Workforce Experience Platform (WXP) is available in various tiers and for multiple term license durations, and some features require optional add-on solutions. WXP is for commercial customers and some features and capabilities may require additional purchase of HP services and/or commercial hardware capable of supporting the HP Insights agent for Windows, Mac, & Android. WXP is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security. Activation and restrictions may apply. Select HP solutions require an HP Insights agent for Windows, Mac, & Android, available for download at https://workforceexperience.hp.com/software. For full system requirements and services that require the agent, please visit https://workforceexperience.hp.com/requirements. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience Platform. Internet access required. WXP Collaboration, formerly Vyopta, license required for audio and video collaboration technology monitoring. HP Anyware license or compatible third-party virtual machine license required for virtual machine monitoring. Print capabilities are available to select beta customers in the US only. Print is planned to be available in a future release in various tiers as an add-on solution in various term licenses.
- Deloitte, The State of IT Support: Employee Reporting Behaviors, 2023
- Forrester, State of the Services Desk, 2024 Published February 21, 2024 https://www.forrester.com/report/the-state-of-the-service-desk-2024/RES180570?ref_search=2887228_1743605949621
- Security reports, encryption, antivirus, and firewall supported on Windows devices.
- Print capabilities are available to select beta customers in the US only. Print is planned to be available in a future release in various tiers as an add-on solution in various term licenses.
- WXP Collaboration, formerly Vyopta, license required for audio and video collaboration technology monitoring.
- HP Anyware requires network access. HP Anyware license or compatible third-party virtual machine license required for virtual machine monitoring.
- Intelligent automation and orchestration requires Anyware Manager Enterprise, licensed as a component of existing Anyware Standard and Anyware Professional licenses with a minimum order quantity of 10.
- HP Protect & Trace with Wolf Connect is available on select HP commercial G10 laptops and mobile workstation devices and requires HP Workforce Central registration, available at https://admin.hp.com. Devices with a mobile narrowband card (MNB) do not support Internet access. Internet service for devices with 4G LTE and 5G modules is not included and must be purchased separately. Wolf Connect Service not available in all countries. Other restrictions limitations apply, please see the HP Protect & Trace with Wolf Connect data sheet for complete details and requirements.
- Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
- HP Premium Support (onsite support with predictive issue detection and alerts for PCs only) and HP Premium+ Support (onsite support with predictive issue detection, alerts and preferred access for PCs only) require an HP Insights agent for Windows, Mac, & Android for predictive insights, available for download at https://workforceexperience.hp.com/software. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience Platform and is not sold as a standalone service. Internet access is required. HP follows stringent GDPR privacy regulations, and the platform is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security.
- HP Internal Research, 2025
Hardware and Software Inventory
Windows 11 Readiness
API Access
Remediations and Automations
Experience Analytics
Employee Surveys and Notifications
Third-Party Integrations
Employee Sentiment
Configurable Monitoring and Alerting
Smart Device Refresh •
Anomaly Detection •
Natural Language Search •
Free Text Sentiment Analysis •
- AI-enabled
Standard
Get essential tools and support for PC fleet visibility and control.
BIOS policy only
Limited
Limited
Limited
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—
—
—
—
—
Pro
Enhance your digital experience strategy and resolve issues quickly with remediations and employee engagement tools.
Limited
—
Elite
Overcome your most complex IT challenges and streamline operations with cutting-edge AI capabilities.
Unlimited