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Ecommerce

  • Thursday, 29 January, 2026
    The Big Read
    Chatbots are coming for ecommerce

    Industry giants Walmart and Amazon are taking different approaches to a technology that could further automate shopping

    Montage image of Amazon shopping boxes, a hand holding a phone displaying Sparky, Walmart’s AI assistant, a line chart, and speech bubble and shopping cart icons
  • Tuesday, 27 January, 2026
    United Parcel Service Inc
    UPS to cut up to 30,000 jobs and close facilities as Amazon shipments drop

    Delivery and logistics group has been reducing its ‘volume’ from ecommerce giant by approximately 1mn pieces per day

    A UPS driver in a brown uniform sits inside a delivery truck, next to a large UPS logo on the vehicle’s side.
  • Monday, 26 January, 2026
    Italian economy
    Italy’s €2 tax on small parcels misfires

    Packages are being rerouted to other EU locations to dodge levy on low-value packages from companies such as Shein

    A small package ordered from Chinese econmmerce group Temu
  • Saturday, 17 January, 2026
    LexUK companies
    Parcel delivery remains UK retail’s weak link

    Parcel volumes have soared, but service hasn’t kept up: me: more than two-thirds of consumers have had a recent problem

    Premium content
    A Royal Mail postwoman in a red jacket delivers parcels labelled “fragile” to a resident at their door
  • Friday, 16 January, 2026
    Walmart Inc
    Walmart overhauls executive team in ecommerce push

    US retailer promotes two former Amazon employees ahead of John Furner’s start as chief executive

    A large digital screen in Times Square displays the Walmart logo
  • Tuesday, 6 January, 2026
    Amazon.com
    Amazon accused of listing products from independent shops without permission

    Complaints from retailers come as ecommerce giant sues start-up for sending AI ‘agents’ to shop without its consent

    Amazon logo with white letters and an orange arrow is displayed on a dark sign at the Consumer Electronics Show.
  • Sunday, 4 January, 2026
    Chinese business & finance
    China targets online vendors in tax crackdown

    Beijing seeks to bolster revenues to compensate for slowing economic growth

    An illustration showing the app icons for Temu, AliExpress, Shein, and Taobao displayed on a smartphone screen.
  • Tuesday, 30 December, 2025
    Lex
    Why big online retailers are setting up shop in the real world

    It remains to be seen who will best juggle the concrete with the digital

    Premium content
    A person in a patterned shirt unpacks apples from Amazon Fresh grocery bags labelled with various food items.
  • Monday, 29 December, 2025
    LexTech start-ups
    Delivery start-ups finally get the K-shaped economy they need

    Now could be the ideal environment for a service pandering to wealthy urbanites and in need of gig workers

    Premium content
    A Buyk delivery worker in branded gear stands with a bicycle outside a distribution centre in New York with Buyk advertising posters.
  • Thursday, 25 December, 2025
    News in-depthWalmart Inc
    Walmart muscles its way into New York City as ecommerce sales leap

    Retailer’s online business is booming as it takes on Amazon in a city where it is denied physical stores

    Walmart holiday advertisements featuring express delivery and festive imagery are displayed on large digital billboards in Times Square
  • Thursday, 25 December, 2025
    Retail & Consumer industry
    Where does all the Christmas cardboard go?

    Typical UK household receives delivery boxes the height of a skyscraper each year

    Delivery worker pushing a loaded hand cart with cardboard boxes against an illustrated background of stacked parcels.
  • Sunday, 14 December, 2025
    EU business regulation
    EU plans crackdown on ‘very dangerous’ Chinese parcels

    Bloc’s justice commissioner says action needed to protect consumers from products sold on platforms such as Shein

    Rows of workers operate sewing machines at a busy textile factory, with colorful fans attached above each workstation.
  • Wednesday, 10 December, 2025
    EU business regulation
    Brussels raids Temu in foreign subsidy investigation

    ‘Unannounced inspection’ comes as European Commission steps up efforts against Chinese online retailers

    Several European Union flags wave in front of the Berlaymont building, headquarters of the European Commission.
  • Saturday, 6 December, 2025
    Claer Barrett
    I’ve been caught out by a Ring doorbell — have you?

    Doorstep surveillance devices are part of modern life whether we like it or not

    A delivery person wearing a hi-vis vest carries multiple packages up the steps to a home's front door.
  • Friday, 5 December, 2025
    Kroger Co
    Kroger pays Ocado $350mn for paring back automated warehouses partnership

    UK group’s shares rise after compensation agreed with US retailer

    Rows of box-shaped robots move along a grid system inside the Ocado warehouse in Erith, London.
  • Thursday, 4 December, 2025
    Elaine Moore
    Etsy witches face a tough business spell

    Like tarot card readings and psychics, digital magic is part of a booming metaphysical services industry

    An illustration showing a witch with teal hair casting spells over a laptop, surrounded by pink smoke, with a black-and-white cat and a mug of frothy drink.
  • Thursday, 4 December, 2025
    LexTechnology sector
    Bending Spoons raids the digital graveyard for paranormal returns

    Italy-based company could be on to something

    Premium content
    People walk toward the glass-fronted Accenture and Bending Spoons headquarters in Milan’s Porta Nuova district.
  • Thursday, 27 November, 2025
    The FT ViewThe editorial board
    Walmart reinvents itself as a growth stock

    Nasdaq listing is testament to retailer’s transformation under Doug McMillon

    Large digital billboard in Times Square displays a Walmart Black Friday deals ad, with people walking on the street below.
  • Wednesday, 26 November, 2025
    France takes legal action against AliExpress and Joom over childlike sex dolls

    Commerce minister calls for end to ‘digital wild west’ as Shein awaits ruling on three-month French ban

    Demonstrators protest against the opening of Shein’s store in Paris
  • Wednesday, 26 November, 2025
    Europe Express
    French authorities and European parliament tighten screws on Shein

    Also in this newsletter: European parliament votes on further delaying deforestation rules

    Premium content
    Crowds line up outside Le BHV Marais department store in Paris as police monitor the entrance on the opening day of Shein’s physical space.
  • Saturday, 22 November, 2025
    Ocado Group PLC
    How Ocado’s American dream fell apart

    A partnership with Kroger was meant to prove Ocado’s business model — it may instead be the British group’s undoing

    Rows of blue and silver Ocado robots move along a grid system at a Kroger fulfilment centre, with green indicator lights on top.
  • Wednesday, 19 November, 2025
    Dangerous toys still sold online in Europe, survey finds

    Baby rattles and dolls bought on Temu and Shein pose health risks for children, annual report from industry group warns

    A person holding a mobile phone displaying search results for "baby rattle" on the Temu website, with images of various baby rattles.
  • Tuesday, 18 November, 2025
    News in-depthIndian business & finance
    Mukesh Ambani’s Reliance battles mom-and-pop stores for India’s shoppers

    Country’s most valuable company revives retail ambitions with investments in quick commerce

    A montage of Isha Ambani, the JioMart logo, a stack of chocolates, a Campa Cola bottle and a model posing next to the Shein logo.
  • Saturday, 8 November, 2025
    Person in the News
    Xu Yangtian, Shein’s mysterious founder under fire

    China’s fast fashion giant, dealing with outrage in France, was created by a man who is unrecognisable even to his own employees

    Illustration of Person in the News Xu Yangitan sitting in front of a rack of clothing with his laptop in front of him. His face is dark as a lamp behind his back is illuminating the screen of his laptop.
  • Wednesday, 5 November, 2025
    Shein
    France says it will ban Shein in row over sex dolls and weapons

    Government says it will suspend retailer’s online operations as company opens its first permanent shop in Paris

    A protest outside BHV in Paris.
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