This week we’re sharing an episode from Fixable, a podcast from TED. In it, hear about the resurrection of Barnes & Noble.

Chief revival architect and CEO James Daunt joins hosts Anne Morriss and Frances Frei to discuss the unconventional leadership strategies that helped him navigate through the pandemic and keep bookstores alive in the age of Amazon and e-books. Anne and Frances explore James’s non-hierarchical approach to team building, dive into the challenges he faced on his mission to revitalise the company, and discover the principle at the heart of his strategy. Listen to Fixable wherever you get your podcasts.

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