John Lewis announces new clothing repair service trial for next 16 weeks - and prices start from £10.95
- Select John Lewis stores will accept items from any brand for repairs
- Read More: Coming for M&S high street crown! John Lewis announces they're also launching clothing repair service
John Lewis has revealed they are trialling a new in-store repair service for the next 16 weeks.
The department store chain, which has 34 stores across the UK, has collaborated with Timpson on the new project.
According to The Telegraph, the British company - which was founded in 1864 - is rolling out the service in their stores in Liverpool, Milton Keynes, Oxford, Cheadle and Welwyn.
The publication reports customers can bring any brand of clothing to John Lewis for repair - not just items bought in their stores - from tomorrow.
What's more, general repairs - involving small tears and new seams - will cost £10.95.
The department store chain, which has 34 stores across the UK, has collaborated with Timpsons on the new project. Stock image of John Lewis store in London
Meanwhile, taking trousers up will cost £17.95 while a new zip will be a further £19.95.
Handbag restoration is another service John Lewis is set to offer, which will be priced at £99.95.
John Lewis claims that the majority of repairs will be completed within one week.
If the new scheme proves to be a success after 16 weeks, John Lewis will reportedly introduce it into more stores.
It comes just one month after M&S announced they were launching their new clothing repair service to give quality clothes 'another life'.
The retail giant has said it will offer alterations and repairs to customers from August, amid increased demand for sustainable fashion and reuse.
It has partnered with Sojo, a specialist repair and tailoring business founded in 2021, to launch the service through its website.
Customers will be able to book services through the M&S Fixed by Sojo online hub, ranging from zip replacements to knitwear mending.
General repairs - involving small tears and new seams - will cost £10.95. Taking trousers up will cost £17.95 while a new zip will be a further £19.95
Marks & Spencers is hoping that a repair service will meet customer demand for more sustainable clothing (File image)
Repairs will start from £5 and allow M&S clothes to be sent off, repaired and returned to customers within 10 days, the retailer said.
Richard Price, managing director of clothing and home at M&S, said: ‘At M&S, exceptional quality products are at the heart of everything we do, and we want to ensure that all our clothes are too good to waste.
'Through the launch of our repair service, we’re making it even easier for customers to give their clothes another life, whether they are using our new repair service or long-standing clothes recycling scheme.’
Josephine Phillips, founder and chief executive officer of Sojo, said: ‘It has always been a core mission of ours at Sojo to make repairing clothes mainstream and to extend the life of as many garments as possible.
‘I’m so excited that M&S has chosen to launch a repair service with us at Sojo as it’s an incredibly big step towards that mission.
‘As a brand that has remained a firm constant in almost every household and wardrobe in Britain, this partnership with truly bring easy, accessible and convenient repairs to the masses.’
