TRASH & RECYCLING SERVICES AND RESOURCES

This transition is a positive step in the City’s ongoing efforts to streamline and enhance customer service for our residents. Formerly, the City of Camarillo managed billing and customer support for residential solid waste services (trash, recycling, and organics), and depending on the request, both the City and EJ Harrison (EJH) were involved in responding to service needs. By transitioning these services fully to EJH, residents benefit from a more direct and efficient customer experience. Some of the key benefits include: 

• Centralized support directly from the service provider 

• Direct response for service requests 

• Greater convenience for managing your account 

• Expanded billing options 

• More flexible payment methods 

This change is designed to make managing your trash, recycling, and organics services simpler, quicker, and more convenient. 

The official transition of billing and customer services to EJH took effect on July 1, 2025. 

No, there are no changes to your current pick-up schedule or service levels. This transition impacts only billing and account management. Since EJH is already your service provider, the shift is seamless when it comes to your day-to-day service. 

Starting in July 2025, solid waste charges were no longer included in your City water and/or sewer bill. EJH is now billing you separately for trash and recycling services. For customers who had bundled accounts (trash, water, and sewer), your water and sewer services continue to be billed by the City, but trash and recycling is now being billed by EJH. 

Yes, the cycle changed from billing in arrears to billing in advance of services provided:

• The City used to bill after services were provided (in arrears). 
• EJH bills before services are provided (in advance). 

Starting in December 2025, EJH switched to bimonthly (every two months) billing, which is what EJH does for all the other communities they serve. The December bill covered January and February services, and from then on, bimonthly billing was in effect.

Billing in advance is a customary industry practice for trash and recycling services, which are typically subscription-based with fixed monthly rates. EJH follows this standard approach to remain competitive with other service providers. This approach also allows residents greater flexibility, as payments are not due until roughly 45 days after the billing date.  

If you are not already receiving service, EJH is now processing all requests for new service accounts (starting June 1, 2025). 

No, the billing change does not impact current or future rates. However, each year as part of an annual rates review, EJH may request an increase based on the Consumer Price Index (a measure of inflation) and changes to disposal fees.  

Customers are required to set up a new payment account with EJH. EJH billing and payment options: 

• Paper bills (default billing): If you do nothing, you will continue to receive paper bills from EJH.  

• Online Payment Portal: 24/7 access to view and pay your bill using credit/debit cards or electronic check (ACH). No enrollment is required. 

• Automated Payments: Set up recurring payments for convenience. 

• Electronic Payments: No fee for electronic (ACH) payments. 

• Credit Card Payments: A fee of $2.49 per transaction will apply.  

No. After July 1, 2025, all payments for trash and recycling services should be made directly to EJH using one of their payment options (see previous question). 

• Visit EJ Harrison's website
• Call 805-647-1414 for all EJH billing and service issues.

AB 341 Mandatory Commercial Recycling News

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AB 341 Frequently Asked Questions

AB 827 requires business establishments that generate (2) cubic yards or more of commercial solid waste to provide customers with access to organic, recycling, and trash containers to properly discard residual material purchased on the premises.

AB 1826 requires business establishments (including public entities) that generate a certain amount of organic waste each week to arrange for recycling services for that waste.  Effective January 1, 2020, business establishments (including public entities) that generate two (2) cubic yards or more of commercial solid waste per week or a multifamily residential dwelling five (5) units or greater must arrange for organic recycling services.

AB 1826 Frequently Asked Questions

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SB 1383 Frequently Asked Questions CalRecycle has compiled frequently asked questions about the statewide implementation of California’s Short-Lived Climate Pollutant Reduction Strategy.

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