The website chat widget
with an AI agent inside
Drop it on any site with no code. The AI agent replies from your own content, greets people while they browse, and brings your team in the moment a chat needs a person.
Free 14-day trial No credit card required AI agent included
Answers on the spot
Visitors get a reply the second they ask, pulled straight from the content you publish.
Turns chats into leads
It gathers names and emails as the talk unfolds, then passes warm contacts to your team.
Calls in your team
When a person should take over, the chat moves across carrying every message so far.
Over 35,000 brands are already selling through service with Text
The agent behind
the widget
The bubble is what visitors see. Behind it, an AI agent reads the visit and runs the whole conversation.
Reads buying signals
A price question or a long look at your plans tells the AI agent to lean in while interest runs high.
Makes the right offer
A timely code or a fitting upgrade lands in the chat exactly when it can tip a decision.
Learns your business
Point it at your pages, help center, and files. Every answer traces back to what you already publish.
Stays under your eye
Watch any live chat, jump in when you want, or let a rule pull a teammate in already briefed.
Language control
Set the languages the AI agent speaks, from a single one to every market you serve.
AI resolution
Track the share of chats the agent closes on its own, up to eight in ten.
Custom instructions
Spell out its role, its tone, and the limits it must respect, all in your own words.
Make the widget yours
Shape how the widget looks and when it shows up, so it reads as part of your site instead of a bolt-on.
Match your brand.
Pick a light or dark theme, set your colors and background, and add your logo and avatar. No design files and no code, just a few clicks in a simple editor.
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Open with a welcome.
Greet visitors before they type a word. Add a short message and quick links to your best pages, so the first screen already sends people somewhere useful.
Sign up freeRight place, every screen.
Choose the side and the spacing from the edges, then decide how the bubble behaves on phones. It sits where you want it and never covers what matters.
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Set your hours
Show live chat while your team is on, and switch to a contact form the rest of the time.
Rich messages
Send buttons, carousels, and images so a chat can show the options, not just describe them.
Buttons or free text
Guide people down set paths with buttons, or let them type freely. The call is yours.
Every visit, taken personally
The widget treats a returning visitor differently from a stranger. It recognizes who is back, meets them by name, and opens the conversation that turns a second visit into a sale.
It greets a familiar face.
Returning visitors and known contacts are recognized the moment they arrive. The widget opens with their name and their recent order in view, so the chat starts warm instead of asking who they are all over again.
Sign up freeIt turns a second visit into a sale.
When a shopper comes back to a full cart or a plan they were weighing, the widget meets them with the reason to finish: the saved cart, a fitting offer, a quick answer to the last doubt. More of those return visits end at checkout instead of another goodbye.
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Speak up before the moment passes.
Campaigns let the widget open on its own, triggered by the page, the time spent, or what a visitor just did: a hand on pricing, a welcome on a third visit, a full cart about to slip away. You set the conditions, and each campaign reports the chats, sales, and conversion it drove.
Try it for freeLive in three steps
The path from signup to a working widget is short, and none of it touches your code.
Make it yours
Start the free trial, then set the theme, welcome screen, and greetings in the editor.
Add it to your site
Paste one snippet, use Google Tag Manager, or connect a builder like WordPress or Shopify.
Go live
Publish, and the AI agent starts answering, greeting, and collecting leads right away.
$1.5M
Revenue after 8 months
+25%
Average order value
80%
AI resolution rate
A chat widget that closes the loop
Every visit is a chance to answer, help, and earn the next step. The AI agent spots the opening in the conversation and takes it.
Product recommendations
Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.
Try it freeLead capture
Generate and qualify leads instantly, in the right moment. Lead generation becomes part of the conversation experience.
Try it freeCross-sell and upsell
Deliver timely, relevant messages based on behavior and intent. Every nudge feels personal and drives action.
Try it freePersonalized offers
Serve tailored offers at the perfect moment. Context-aware incentives drive sales without feeling pushy.
Try it freeInstant FAQ answers
Automate over 80% of chats and tickets. Your team gets time back, and customers get answers instantly.
Try it freeSmart handoff to humans
Transfer conversations with full context and zero repetition. Pick up the thread seamlessly to keep the momentum.
Try it freeSkills do the work
Preview a skill, then create it for your website. Each skill tells your AI agent when to act and what to do.
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Turn conversations into qualified leads
When a customer shows buying intent, capture contact details and key requirements for sales follow-up.
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Connect VIP customers with their account manager
When a VIP customer reaches out, then connect them with their account manager or dedicated VIP team.
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Turn complaints into guaranteed follow-up
When a complaint needs human follow-up, create a priority ticket and set a clear response time.
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Turn product questions into expert advice
When a customer needs product advice, capture requirements, then create a ticket for a specialist.
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Save the sale with the right incentive
When a customer raises a price objection, share an approved incentive and tag the chat as a sales opportunity.
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Grow every cart with the perfect add-on
When a customer mentions a product in their cart, recommend a relevant add-on, bundle, or warranty.
Hand the chat to a human
The AI agent covers the routine and knows the moment a person should step in.
On your signal.
Decide what sends a chat to your team or turns it into a ticket. The whole conversation moves with it, and any chat left waiting 30 seconds becomes a ticket by itself.
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One place to reply.
Conversations from the AI agent, live chats, and tickets share one inbox, so continuing a chat never means jumping between tools.
Sign up freeWorks on every website
Custom-built or made with a no-code builder, the widget lands on your site the same easy way.
What is a chat widget?
A chat widget is a small messaging window that sits on your website, usually a button in the bottom corner, so visitors can start a conversation without leaving the page or installing anything. It connects them to an AI agent, a person on your team, or both. A modern chat widget does more than pass messages along: it answers common questions instantly and around the clock from your own content, then brings in a human when a question needs one.
Chat widget vs chatbot: what is the difference?
The chat widget is the interface, the part your visitors see and click. A chatbot for customer service, or better yet an AI agent, is what runs the conversation inside it. You can put only live agents behind a widget, or give it an AI agent that resolves questions on its own and escalates the rest. The widget stays the same; what changes is how much it handles without you.
Do you need to code to add one?
No. With ChatBot.com you copy one snippet, use Google Tag Manager, or connect a builder like WordPress, Shopify, or Webflow. The widget goes live in minutes, matches your design, and keeps your pages fast.
Frequently Asked Questions
Turn your website into a conversation
Free 14-day trial No credit card required AI agent included