Question 1

How much does BigCommerce cost?

Accepted Answer

The BigCommerce platform starts as low as $29 per month (paid annually). The cost will vary based on the plan you select, the size of your business, and the features you require.  For more information on our different plans and what each includes, please visit our Pricing page.

Question 2

What types of companies is BigCommerce Essentials right for?

Accepted Answer

BigCommerce Essentials is best for small businesses that have under $1M in online revenue, are growing quickly, and need the flexibility and freedom of choice that a simple one-size-fits-all-solution doesn’t offer.

BigCommerce is also an excellent choice for brands that sell DTC, B2C, and/or B2B. With native B2B features, like restricted log-in and customer groups, it’s easy to set up your store to sell to both business buyers and consumers — from one platform.

We also have experience with virtually every industry, so whether you’re selling apparel, sporting goods, food and beverage, homeware and furniture, auto parts, machinery and tools, or any other products — even digital ones — BigCommerce can support you.

Our platform does involve a bit more of a learning curve, compared to platforms like Wix or Squarespace, so if you are a beginner make sure you take advantage of our free Launch Foundations webinar series, or consider a Launch Coaching Package.

Question 3

Why should I pick BigCommerce over other ecommerce platforms?

Accepted Answer

BigCommerce is the best platform for growth-oriented businesses who prioritize freedom of choice and partnership. BigCommerce provides the capabilities of other platforms without forcing you to use a particular provider (for payments, shipping, tax, or anything else your business may need).

We also believe in providing the best support possible to our customers. Every BigCommerce plan includes 24x7 live, US-based customer support by phone, chat, or email. BigCommerce also has your back each step of the way through building, running, and growing your ecommerce business.

Learn more about how we compare to other popular small business platforms, and why BigCommerce is the top-rated platform for sophisticated small businesses.

BigCommerce vs Shopify
BigCommerce vs Wix
BigCommerce vs Adobe Commerce (formerly Magento)
BigCommerce vs WooCommerce

Question 4

What tools and channels does BigCommerce integrate with?

Accepted Answer

BigCommerce offers one-click activation and open integrations with many of the world’s most trusted solutions, channels, and critical tools like CRM, ERP, PIM, and IMS/OMS.

Connect to Amazon, Google, Facebook, eBay, TikTok, Walmart, PayPal, Buy With Prime, Venmo, Apple pay, Stripe, Square, Hike, ShipperHQ, and hundreds of other industry-leading applications, including affiliate tracking, dropshipping, omni-channel inventory management, product reviews, and analytics software. See for yourself.

Question 5

How do I transfer my data into BigCommerce?

Accepted Answer

We make it easy to import customers, products, images, and variations into your BigCommerce store from a standard CSV file. Read our User Guides to do it yourself, or learn more about our data migration services and transfer apps that can transfer your data for you.

Question 6

When should I consider a BigCommerce Enterprise plan instead of Essentials?

Accepted Answer

BigCommerce’s Enterprise plan is designed for stores with higher volume sales (more than $1M online), complex needs, or who need access to certain capabilities (like advanced B2B features). If your business is growing quickly, spans multiple segments or geographies, or has other complex needs, you can schedule time for a demo and learn if a BigCommerce Enterprise plan will best fit your needs.