Addressfinder

Hi Thyran,

Thanks for sharing this information with us. It does appear to be a tricky situation and sadly we don’t have a perfect solution for you.

Within the options we provide in the plugin, there is no ability to force the customer to choose (and not edit) an address from the suggested drop-down list.

It maybe possible for you to make certain address lines ‘read only’, such that the selected address will populate these fields and then not be able to be edited, however I’m not suggesting this is a good option as it can cause more problems than it resolves.

Its good to see you have a delivery notes field so customer should be able to add “Care of…” or “Permission to leave with the neighbour” notes. This would normally resolve these issues.

I actually have a few questions as I’m keen to hear more about the ‘payment processing can fail if the address line 1 doesn’t match the expected record’ but I’m note sure this is the best forum to be discussing this on.

I’m also wondering if the Shipping Calculator could be playing a part in the validation error. Potentially there is a check of the delivery address and the shipping calculator supplied address (without Address Line 1).

Could you reach out to us at support@addressfinder.com to discuss further?

• This reply was modified 7 months, 2 weeks ago by Addressfinder.

Hi Rose,

Thank you for getting in touch with us.

We are aware that not all of our customers are able to consume macrons and in order to support their needs we have a filter which, when included in API calls, will tell our system to return ASCII characters in place of those macron containing characters. (eg, Ō = O, ā = a etc). Note, the filter does not exclude macron containing addresses from the results but translates the macron characters within these addresses into the ASCII format.

The filter is ascii=1 and it can be included on any of our APIs (address autocomplete, address metadata, address verification etc). For example: https://api.addressfinder.io/api/nz/address/autocomplete/?key=xxxx&secret=yyyyy&q=184%20will&format=json&ascii=1&strict=2

It can also be included in our widget code so that only ASCII characters are returned there also. An example of the ASCII related changes can be seen in lines 7 and 8 of the JS box in this code example – https://codepen.io/addressfinder/pen/RzboxW.

If you have any further trouble please do not hesitate to contact us.

Kind regards,

Thanks for submitting your concern.

I can confirm that our extension has been added in the recommended way according to the official documentation.

If any further concerns, you are welcome to view our source code, the extension is open source.

Thanks,
The Addressfinder team

• This reply was modified 2 years, 5 months ago by Addressfinder.

Hi Barry,

Thanks for your question.

Our plugin watches the country select field and activates when either AU or NZ are selected. When UK/US/CN etc are selected the plugin remains silent and therefore would not conflict with other plugins you might make use of.

I believe the tricky part would actually be in preventing your other plugin from working when AU or NZ are selected as these would conflict on the page. I am not in a position to help with this but would hope the other plugin is easy to configure.

Thanks,

Matt

Hi @kds26

Cool website by the way!

We have had a few customers who have enquired about using our plugin on the cart page. At this stage, we have been suggesting to our customers that they use our AddressFinder widget code (different from the WooCommerce plugin) and configure their cart page to include this.

We have some sample code that has been used by other customers to get this going. If you’d like us to share that with you – please send us an email at:

support@addressfinder.com.au

Kind Regards,

Nigel

Hi @kds26

My apologies – I am sorry to say that the AddressFinder plugin is only activated on the checkout page, not the cart page as I had suggested.

We may not be able to help you out sorry.

Kind Regards

Nigel

• This reply was modified 5 years, 7 months ago by Addressfinder.

Hi Alex, sorry we have no plans to support Chinese addresses.

Just Australian and New Zealand addresses at this stage.