• Resolved theboydemola

    (@theboydemola)


    I installed and set up WP SMTP mail to each of the links too (priscillaphilips.com.ng/pmall, priscillaphilips.com.ng/mag), added the port and every settings but the plugin isn’t working, I have cross checked the settings in the mailer still the same

    The page I need help with: [log in to see the link]

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  • Plugin Support Patrick

    (@paddyam)

    Hi @theboydemola,

    From your description, I believe you have the setup via Other SMTP mailer. With this, you need to verify that all the credentials are correct and to assist with testing this out, you can use an SMTP test tool such as smtper. This will help validate the credentials.

    In addition, in cases where ongoing issues arise while using the “Other SMTP” mailer, we generally recommend switching to a transactional mailer option.

    Hope this helps.

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