wp-admin is broken

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  • Moderator threadi

    (@threadi)

    5 months, 3 weeks ago

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://wordpress.org/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

    jkrolen

    (@jkrolen)

    5 months, 3 weeks ago

    It sounds like a plugin or theme is causing a fatal error. Try accessing your site via FTP or File Manager and rename the /wp-content/plugins/ folder to something like plugins_backup — this will disable all plugins. Then log in again and see if the dashboard loads. If it does, rename the folder back and reactivate plugins one by one to find the culprit. Also, check your error_log file for details on what’s triggering the 500 error.

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