WooCommerce Confirmation Email Wrong

  • Philip Sola

    (@philsola)


    1 year, 11 months ago

    Hi,

    I have a client using the Splitit plugin for WooCommerce and this morning a customer completed a transaction using Spitit, in 1 installment which looks to be successful.

    Strangely however, the confirmation email that was initially sent to client was blank. No product details, no price of the product. Nothing.

    However, when I retrigger the order confirmation email in WooCommerce, the correct information is filled out on the email, now the order has been completed.

    This seems like a bug to me with the plugin, and the email confirmation should not be sent with zero information until the order has been fully completed.

    Please can you advise?

    Thanks

    • This topic was modified 1 year, 11 months ago by Philip Sola.

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