Hello there,
thanks for contacting us!
I don’t see you currently have our plugin installed, so we can’t review the issue.
Let us know when you have it activated again.
Best regards.
Dear Juan
Thank you so much for taking your time to reply. I activated the plugin again, my issue also is that the product look “on top of the image” willl not work, probably an issue with my theme (The7).
Then even after I cleared cache, still not seeing it on mobi. I appreciate if you could have a look for me.
https://mycro-keratin.com/shop-2/
Hello there,
I can see that your theme uses custom elements in the shop structure and single product page, compared to the default WooCommerce elements. This is probably why the button isn’t visible on your site. To ensure this, I recommend temporarily changing your theme to a default one like 2025.
If this is the case, I recommend adding the [yith_wcwl_add_to_wishlist] shortcode to your theme’s product template. If you don’t know how to do this, contact support to verify.
Could you check it, please?
Best regards.
Thank you Juan, I trully appreciate. I will let you know the outcome asap.
Best regards,
