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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @alexcz, thanks for your question.

    You should be able to see the reason why Wordfence is blocking the update submission by visiting the Live Traffic page immediately after running your test. If there’s a new block there, check its reasoning by expanding the entry with the eye icon in the corner. You may find a specific firewall rule or Wordfence setting stated here after expanding the entry. The reason is shown in red text.

    You may be able to manually allowlist it from there using the “ADD PARAM TO FIREWALL ALLOWLIST” button, or alternatively try submitting the form again while Learning Mode is enabled for a short time. You can read more by clicking that link, but it should allow things that are being blocked as false-positives before returning the firewall to “Enabled and Protecting”.

    Let us know how you get on,
    Peter.

    Thread Starter alexcz

    (@alexcz)

    HI Peter, thanks very much for the info. I have looked at Live Traffic with the filter ‘Firewall Response – contains – Blocked’, but cannot see an event close to the time I tried to update or any setting to indicate why?

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