Webstories dashboard not working

  • Resolved williannunes

    (@williannunes)


    6 months ago

    My webstories dashboard is not loading and working, therefore im not able to post or edit webstories. Printscreen.

    Running F12 on Google Chrome i get the follow result:

    Uncaught TypeError: edit.php?post_type=w…ries-dashboard:2581webStories.initializeStoryDashboard is not a function at HTMLDocument.<anonymous> (edit.php?post_type=w…s-dashboard:2581:15)

    How can I proceed?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    6 months ago

    Hi there

    You have a lot of other WordPress plugins installed. Most likely one of them is breaking the Web Stories dashboard.

    Try disabling all other plugins to see if this still happens, this way you can identify the culprit.

    Thread Starter williannunes

    (@williannunes)

    6 months ago

    Hi Pascal, thanks for your reply.

    I already run the troubleshooting mode and activated only the webstories plugin, the error continues.

    May it have another issue?

    Plugin Author Pascal Birchler

    (@swissspidy)

    6 months ago

    It could also be caused by your theme, an mu-plugin or drop-in like wp-content/object-cache.php (like the one shown in that error message on your screenshot)

Viewing 3 replies - 1 through 3 (of 3 total)

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