Unreliable, terrible support

  • zaskarelli

    (@zaskarelli)


    11 months, 1 week ago

    I signed up just to make this review…this plugin is bloated, expensive and breaks things. We’re working on dumping it for whatever.
    But the real 1-star (wish I could rate it zero) comes from the crap condescending support.

Viewing 1 replies (of 1 total)
  • Plugin Support WilloftheD

    (@abzlevelup)

    11 months, 1 week ago

    Hi @zaskarelli, sorry to hear about your experience, and we appreciate you taking the time to share it with us. I do understand that not every setup needs all the features we offer. We’re always trying to improve and make things more helpful and optimized to needs.

    I’d be keen to figure things out with you, could you please share your support ticket ID? I’d like to take a closer look at what happened. Since we can’t converse more about the Pro/Premium stuff on this forum, for us to follow guidelines.

    Looking forward to hearing from you.
    Thank you again for your feedback, it truly helps us do better.

Viewing 1 replies (of 1 total)

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