Unable To Add Key

Dear Etoile Web Design Support Team,

I am currently using the free version of the Ultimate FAQ plugin on my WordPress website and have recently purchased a license key to upgrade to the Pro version.

Following your documentation, I installed and activated the EWD Premium Helper plugin (v0.0.35) to input the license key. However, I am unable to locate any option or settings page where I can enter or activate my license.

I have checked the WordPress dashboard under:

- Settings

- Tools

- Ultimate FAQ > Settings / Upgrade

I also tried clearing my cache and reactivating the plugin, but the license input field is still not visible.

Here are a few details that may help you troubleshoot:

- **Plugin version (Ultimate FAQ):** [ 2.3.3]

- **Plugin version (EWD Premium Helper):** 0.0.35

- **WordPress version:** [6.8.2]


I would appreciate your assistance in resolving this issue so I can enable the Pro features.

Looking forward to your guidance.

Best regards,

Guru Prasath

• This topic was modified 8 months, 1 week ago by guruprasath1.