There was an error processing your order

  • Resolved wijihatmoko

    (@wijihatmoko)


    6 months ago

    I have deactived this plugin and notificationX pro because there is an error with woocommerce in checkout page. The notifications is “There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.“

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    5 months, 3 weeks ago

    Hi @wijihatmoko,

    Sorry for the trouble you faced with the checkout issue!

    We’ve tried to reproduce the problem on our end, but unfortunately, we couldn’t get the same error. Could you please confirm if the issue goes away after deactivating the NotificationX plugin?

    Also, it would be super helpful if you could share a few more details so we can look into this faster:

    • What type of notification are you using (Sales Notification or Growth Alert)?
    • Which payment gateway are you using on your site?
    • And could you please share your Site Health Info via Pastebin?

    Once we have this info, we’ll test again and do our best to find and fix the issue quickly.

    Looking forward to your reply!

    Thanks!

    Thread Starter wijihatmoko

    (@wijihatmoko)

    5 months, 3 weeks ago

    Yes, after I deactivating the notificationX and notificationX pro plugin, the issues has goes away.

    I used sales notification and growth alert.

    I used tripay payment gateway. But I have test by deactived this plugin, but the issues still there.

    https://pastebin.com/jxLdDtht


    Plugin Support AR Rasel

    (@arrasel403)

    5 months, 3 weeks ago

    Hi @wijihatmoko,

    Thanks for sharing the details. We are looking into this issue, and we will get back to you as soon as possible.

    Thanks for your patience!

    Thread Starter wijihatmoko

    (@wijihatmoko)

    5 months, 3 weeks ago

    I have tested in the latest update of notificationX but the issue is still there https://prnt.sc/7KhWR38oJDEU

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    5 months, 2 weeks ago

    Hi @wijihatmoko ,

    Sorry to hear that.

    That seems strange. Could you please share the most recent WooCommerce status log (generated right after you previewed the error) with us by following this: https://d.pr/i/frU29q. To access it, please go to WordPress Dashboard → WooCommerce → Status → Logs, and share the latest log file with us.

    We would be happy to help you out!
    Best regards,

    Thread Starter wijihatmoko

    (@wijihatmoko)

    5 months, 2 weeks ago

    2025-10-22T19:04:00+00:00Kritis Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, class NotificationXPro\Types\Inline does not have a method “nx_can_entry” in /home/ciptacendekia/public_html/wp-includes/class-wp-hook.php:324 Konteks tambahan

    Thread Starter wijihatmoko

    (@wijihatmoko)

    5 months, 2 weeks ago

    { “error”: { “type”: 1, “file”: “/home/ciptacendekia/public_html/wp-includes/class-wp-hook.php”, “line”: 324 }, “remote-logging”: true, “backtrace”: [ “”, “#0 /home/ciptacendekia/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(false, Array)”, “#1 /home/ciptacendekia/public_html/wp-content/plugins/notificationx/includes/Extensions/Extension.php(680): apply_filters(‘nx_can_entry_wo…’, true, Array, Array)”, “#2 /home/ciptacendekia/public_html/wp-content/plugins/notificationx/includes/Extensions/Extension.php(703): NotificationX\Extensions\Extension->update_notification(Array, true)”, “#3 /home/ciptacendekia/public_html/wp-content/plugins/notificationx/includes/Extensions/WooCommerce/WooCommerce.php(182): NotificationX\Extensions\Extension->save(Array)”, “#4 /home/ciptacendekia/public_html/wp-includes/class-wp-hook.php(324): NotificationX\Extensions\WooCommerce\WooCommerce->save_new_orders(23571, Object(WC_Order_Item_Product), 95686)”, “#5 /home/ciptacendekia/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”, “#6 /home/ciptacendekia/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”, “#7 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-item-type-data-store.php(93): do_action(‘woocommerce_new…’, 23571, Object(WC_Order_Item_Product), 95686)”, “#8 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(186): Abstract_WC_Order_Item_Type_Data_Store->create(Object(WC_Order_Item_Product))”, “#9 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php(242): WC_Data_Store->create(Object(WC_Order_Item_Product))”, “#10 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(290): WC_Data->save()”, “#11 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php(227): WC_Abstract_Order->save_items()”, “#12 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php(273): WC_Abstract_Order->save()”, “#13 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(471): WC_Order->save()”, “#14 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(1336): WC_Checkout->create_order(Array)”, “#15 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(543): WC_Checkout->process_checkout()”, “#16 /home/ciptacendekia/public_html/wp-includes/class-wp-hook.php(324): WC_AJAX::checkout(”)”, “#17 /home/ciptacendekia/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)”, “#18 /home/ciptacendekia/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”, “#19 /home/ciptacendekia/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(116): do_action(‘wc_ajax_checkou…’)”, “#20 /home/ciptacendekia/public_html/wp-includes/class-wp-hook.php(324): WC_AJAX::do_wc_ajax(”)”, “#21 /home/ciptacendekia/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”, “#22 /home/ciptacendekia/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”, “#23 /home/ciptacendekia/public_html/wp-includes/template-loader.php(13): do_action(‘template_redire…’)”, “#24 /home/ciptacendekia/public_html/wp-blog-header.php(19): require_once(‘/home/ciptacend…’)”, “#25 /home/ciptacendekia/public_html/index.php(17): require(‘/home/ciptacend…’)”, “#26 {main}”, “thrown” ] }

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    5 months, 2 weeks ago

    Hi @wijihatmoko ,

    Thanks for sharing the details with us.

    We’ve forwarded your query to our DEV team for further investigation. Please allow us some additional time to look into this. We’ll get back to you as soon as we have more information from our team.

    We truly appreciate your patience and understanding!
    Thanks!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    5 months, 2 weeks ago

    Hi @wijihatmoko ,

    Hope you’re doing well.

    We’re glad to inform you that your issue has been resolved! However, the issue was related to the PRO version, and due to WordPress.org policies, we’re unable to discuss or share details about the PRO version or related queries here.

    If you don’t mind me asking, could you please reach out to us directly here for further assistance?

    Looking forward to hearing back from you!
    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    5 months, 2 weeks ago

    Hi @wijihatmoko,

    Hope you’re doing well. We’ve just released a new version of the NotificationX plugin. Please update to the latest version and try again. This should resolve the issue.

    If the problem persists, please let us know and we’ll be happy to assist further.

    Looking forward to your feedback.

    Thanks!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    5 months, 1 week ago

    Hi @wijihatmoko ,
    Hope you’re doing well!

    We haven’t received a response since our last reply, so we’re assuming the issue has been resolved.

    We’ll proceed to close this topic for now. You’re always welcome to reopen it or start a new one if you have any further questions or concerns.

    Best regards,

Viewing 11 replies - 1 through 11 (of 11 total)

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