The quote functionality is not working
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Hello YITH Support Team,
I am experiencing a critical issue with the “YITH Request a Quote” free plugin. The quote functionality is not working, and after extensive troubleshooting, I’ve isolated the problem to a fundamental integration failure.
Here is a summary of the issue and the steps I’ve already taken:
- The Goal: To use the “Request a Quote” button on my WooCommerce product pages, which are built with an Elementor Pro template.
- The Core Problem: The option to “Enable Request a Quote” is completely missing from the WooCommerce product edit page (“Product Data” section). This happens even with all other plugins and themes disabled.
- Shortcode Failure: Because of this, the [yith_ywraq_add_to_quote] shortcode does not work in my Elementor template. It simply does not render anything.
- Troubleshooting Performed:
- I have confirmed that other shortcodes (like WooCommerce’s [products]) work correctly in the same Elementor template, so Elementor itself is processing shortcodes.
- I confirmed that the shortcode for the quote list ([yith_ywraq_request_quote]) does work correctly on a separate page. The issue is isolated to the “add to quote” button functionality.
- I performed a full conflict test:
- Switched to the default “Storefront” theme. The issue persisted.
- Deactivated all plugins except for WooCommerce and YITH Request a Quote. The issue persisted.
- I performed a clean reinstall:
- I deactivated and deleted both the YITH plugin and the WooCommerce plugin.
- I reinstalled fresh copies of both, starting with WooCommerce, then YITH.
- Even after a clean installation and with no other plugins active, the “Enable Request a Quote” option is still missing from the product edit page.
The page I need help with: [log in to see the link]
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