The problem with loading images in the carousel

  • lemurnick

    (@lemurnick)


    5 days, 11 hours ago

    Update 3.33.0 broke the loading of images in the carousel. The images in the carousel are loaded selectively, it is especially noticeable that only the first images are loaded in the carousel, while the rest are loaded endlessly. There are no errors in the browser console. Enabling/disabling other plugins does not help. Changing the elementor settings (delayed image loading, caching, etc.) doesn’t help either. I’ve rolled back the version 3.32.5, and I’m waiting for a solution.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rica

    (@ricav)

    5 days, 11 hours ago

    Hi @lemurnick,

    Could you please provide us with the website URL where we can see the carousel so we can investigate the issue?

    Looking forward to your reply.

    KInd regards,

    Thread Starter lemurnick

    (@lemurnick)

    4 days, 1 hour ago

    Cursed be the day I got involved with elementor.

    Plugin Support Milos

    (@miloss84)

    8 hours, 45 minutes ago

    @lemurnick

    I’m really sorry to hear about your experience, and I apologize if this situation caused any frustration. That was never our intention. We truly want to help you resolve this as quickly as possible.

    To properly investigate the carousel issue after the 3.33.0 update, we’ll need the URL of the page where the carousel is located. Without being able to inspect the console and the network tab directly on the live site, it’s very difficult for us to identify the exact cause.

    We are doing our best on our side, but having the site URL will allow us to check if any requests are failing, if images are being blocked, or if there’s a conflict happening in the background.

    We appreciate your patience and cooperation, and we’re here to help you in resolving this issue.

    Looking forward to your reply so we can continue troubleshooting.

Viewing 3 replies - 1 through 3 (of 3 total)

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