Sucuri “Generate API Key” button missing

Hello everybody,

I come again with the same issue and I don’t understand why my original topic entry has been marked as RESOLVED. It’s not resolved, I had no solution and no other suggestion fo further research!

This is the orginal question:

I just installed Sucuri 1.9.6 plugin (free) and the “Generate API Key” is missing, although tutorials (Sucuri materials included) show it as the same grey button. I allowed API function in the config.php (found the suggestion on a forum) and I was notified that everything is OK. There is no conflict with the WP version or PHP version. No other sign of plugin malfunctioning.

On search I found the issue was already signaled before but all the concerned forum entries have been closed with no answer provided.

Answer from Plugin Support:

Thank you so much for sharing the update with us and other users.

I added later:

Thank you for replying, but I really need a solution from you guys to recover the button, I need the Sucuri plugin up and running asap. :/ I came here because someone on the WP forum suggested I would be luckier in this specific section…

Also it’s very odd that those forum entries had no reply at all…?

Thanks again, waiting,

Basil

So again, it’s not resolved, I would appreciate some actual idea, I relly need it.