Some (not all) messages sent twice

  • Resolved Sim Architect

    (@thesimarchitect)


    7 months, 2 weeks ago

    Today I noticed that some messages are showing twice in the log. Not all. Just some. Random ones, I can’t find any specific element that’s causing them to be duplicated.

    It’s NOT the fallback feature (all messages showing as successful).

    I increased my timeout to see if it helps but I felt it was worth mentioning the problem here, just in case.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months, 2 weeks ago

    Hello @thesimarchitect ,

    Thank you for reaching out to our Support team. We’re truly sorry to hear that you’ve encountered this issue.

    To better assist you, could you kindly provide the following details:

    • The Diagnostic Test Report from the Post SMTP Dashboard.
    • Whether the duplicated emails are sent through any specific plugin.
    • If the duplication occurs with particular emails or random emails, and the frequency of the occurrence.

    These details will help us narrow down the cause of the issue, enabling us to identify and resolve it efficiently.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    7 months, 1 week ago

    Hello @thesimarchitect ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

Viewing 2 replies - 1 through 2 (of 2 total)

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