SKU is not being saved

  • Resolved naghamasalman

    (@naghamasalman)


    5 months, 3 weeks ago

    Hello, after several trials sku is not being saved among some products although it is unique.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Zee

    (@doublezed2)

    5 months, 3 weeks ago

    Hello naghamasalman,

    Thank you for contacting WooCommerce support.

    I understand you’re trying to save a unique SKU, but it’s not being saved for some products.

    Could you share screenshots of the Edit Product page where you update the SKU? Since it works for other products, please share screenshots of those as well for comparison. You can upload images to https://snipboard.io and share the links here.

    When did this issue first start?

    Lastly, please share your site’s System Status Report by pasting it into https://pastebin.com and sharing the link.

    Once I have more information, I will be in a better position to assist you further.

    Best regards.

    Thread Starter naghamasalman

    (@naghamasalman)

    5 months, 3 weeks ago

    Image uploaded on https://snipboard.io/ZUrGng.jpg

    https://pastebin.com/3EmgMM2s

    This is what you asked for please

    Mahfuzur Rahman

    (@mahfuzurwp)

    5 months, 3 weeks ago

    Hi @naghamasalman,

    Thank you for the details. I have checked your SSR and I can see that you have multiple multilingual plugins, can you please try deactivating those plugins and try again?

    Let us know what happens.

    Thread Starter naghamasalman

    (@naghamasalman)

    5 months, 3 weeks ago

    i solved the issue thanks

    Mahfuzur Rahman

    (@mahfuzurwp)

    5 months, 3 weeks ago

    Hi @naghamasalman,

    Thanks for the update, I’m glad to hear you got it sorted!

    If you’re open to it, we’d love to know how you solved the issue, it might help others in the community facing something similar.

    And if WooCommerce has been helpful to you, we’d really appreciate it if you could take a moment to leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

    Thanks again for reaching out!

    Thread Starter naghamasalman

    (@naghamasalman)

    5 months, 3 weeks ago

    The issue was that the product was added before and deleted so it was in the trash AND/OR it was translated with wpml to arabic

    so when i tried adding it again in the english version with the sku i couldn’t because it wasn’t deleted from the arabic version nor the trash when i deleted from arabic and trash and added it again to english and translated to arabic IT WORKED

    Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    5 months, 3 weeks ago

    Hi @naghamasalman,

    Thank you so much for sharing the details on how you resolved the SKU saving issue. It’s really helpful to learn that the problem was due to the product still existing in the trash or in the WPML translations, and removing it from both fixed the conflict. Your insight will definitely assist others facing similar challenges with multilingual setups.

    If you’ve found WooCommerce useful and appreciated the support you received, we’d be grateful if you could take a moment to leave us a review here: WooCommerce Reviews. Your feedback helps us improve and supports the community.

    Thanks again for being part of the community!

Viewing 7 replies - 1 through 7 (of 7 total)

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