Shortcode stopped working suddenly

Resolved mmuhammadmairaj
(@muhammadmairaj)

5 months, 2 weeks ago
I have two websites where I am using your plugin. Both on WP 6.8.3 and using We’re Open!’s 2.4 version. Suddenly all shortcodes are displaying the error attached as screenshot.

Here is a shortcode I have:
```
[open_text hide="true" time_format="24_colon"]
%if_open_now%
&#9679;&nbsp;Open tot %today_end% – we helpen je graag!
%end%
%if_closed_now%
&#9679;&nbsp;Gesloten.&nbsp;
%if_open_later%We openen vandaag om %today_start%.%end%
%if_not_open_later%%if_open_tomorrow%We openen weer op %tomorrow% om %tomorrow_start%.%end%%end%
%if_not_open_tomorrow%We openen weer op %today% om %today_next%.%end%
%end%
[/open_text]
```
But also simple shortcodes like [open] are no longer working. This happened out of the blue and I am not able to pinpoint the issue. Have looked at logs, nothing helpful there. I have tried clearing the cache and resetting the plugin too. Have tried version 2.3, but same issue there. Please help at the earliest possible convenience. Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Noah Hearle
(@designextreme)

5 months, 2 weeks ago
@muhammadmairaj I am working on a fix for missing variables that weren’t brought across in the most recent release. This said, everything else should be working well since the update.

In the meantime, please revert to the previous version of the plugin as this will display everything as expected.

You can get in touch through direct support if you want a more personalised response.

I’ll tag you when the release is ready.
- This reply was modified 5 months, 2 weeks ago by Noah Hearle. Reason: Modified first paragraph, added second to last paragraph
Thread Starter mmuhammadmairaj
(@muhammadmairaj)

5 months, 2 weeks ago

Thank you, Noah, for the prompt response! I am waiting

Thread Starter mmuhammadmairaj
(@muhammadmairaj)

5 months, 1 week ago

Hi Noah, has this been resolved?

Thank you.

Plugin Author Noah Hearle
(@designextreme)

5 months, 1 week ago

@muhammadmairaj I am aware of this issue and I’ll have a new release soon.

Plugin Author Noah Hearle
(@designextreme)

5 months, 1 week ago

@muhammadmairaj I will issue a fix in version 2.5 later today. The only issue was the replacement variable: %today_next%, so do let me know if there was anything else missing.

Thread Starter mmuhammadmairaj
(@muhammadmairaj)

5 months, 1 week ago

@designextreme Thank you.

Plugin Author Noah Hearle
(@designextreme)

5 months, 1 week ago

@muhammadmairaj Fixed in version 2.5
Thread Starter mmuhammadmairaj
(@muhammadmairaj)

5 months, 1 week ago
Hi Noah, I have updated the plugin however the issue persists on both websites. For following shortcodes, I am getting this error: Please set We’re Open! preferences in Dashboard→Settings
```
[open]
```
```
[open_text hide="true" time_format="24_colon"]
%if_open_now%
&#9679;&nbsp;Open tot %today_end% – we helpen je graag!
%end%
%if_closed_now%
&#9679;&nbsp;Gesloten.&nbsp;
%if_open_later%We openen vandaag om %today_start%.%end%
%if_not_open_later%%if_open_tomorrow%We openen weer op %tomorrow% om %tomorrow_start%.%end%%end%
%if_not_open_tomorrow%We openen weer op %today% om %today_next%.%end%
%end%
[/open_text]
```
Plugin Author Noah Hearle
(@designextreme)

5 months, 1 week ago

@muhammadmairaj Did you reinstall the plugin? If so, please go to the plugin’s settings and save the General section so there are some of the settings established.

Thread Starter mmuhammadmairaj
(@muhammadmairaj)

5 months, 1 week ago

@designextreme I had updated the plugin to new version. From 2.4 to 2.5. After saving the general section settings, it began working. Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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