Settings problems Product Catalog WordPress Plugin

  • Resolved leuviah

    (@leuviah)


    4 years, 2 months ago

    Hello, I have been using this plugin for 6 years without a problem, just perfect and really thank you.

    But, since your major update to version 5.0, there has been a cascade of catalog functionality issues. Mostly solved, but alas I think all is not solved.
    I will try to explain myself as clearly as possible.

    To date, I have to stay on version 4.4.47, because with your successive updates, I have not found the design of my original product catalog.
    For the latest version 4.4.47, my product catalog is displayed in 4 columns and each of my articles are framed (announcements). These 4 columns fit across the width of my catalog and the search bar is normally located above the 4 columns and rows. Usefulness and perfect design!

    Today my problem is major. Beyond version 5.0 or even making the last update (version 5.0.29), my product catalog becomes compressed, caused by the search bar which finds rows and columns to the left. My columns become off-center on the product catalog page.

    The next problem. When I click on an article that is programmed for an external page to open normally, except that the description and photos are shifted to the right. This is because there appears a head shot and a drop-down menu on the left, preventing that whole centering from being centered. Exactly like on the product catalog page.

    I urgently need your help to resolve this important issue. The design of the site is broken with its functionality, of course if I do this update. My quality of service is reduced as a result. Later, I should integrate your Woocommerce plugin when everything is back to working order.

    I did not find any setting that could correct or correct the problem.
    To stay on version 4.4.47, it will happen at some point that a future version of WordPress will no longer be compatible with your plugin 4.4.47. All my work and efforts will then be destroyed.

    My current site live with the downgraded version 4.4.47. https://www.amulettes-talismans.com/

    How can I send you screen sensors by email or others? To show the disadvantages of higher versions

    In the meantime, thank you for your support. Cordially.

    The page I need help with: [log in to see the link]

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  • Plugin Support jaysupport

    (@jaysupport)

    4 years, 2 months ago

    For those who might come across this thread, leuviah was/is using quite a bit of custom CSS in their catalog. They also contacted us by email where we provided updated CSS for the selectors they had been using. If you are in a similar position (upgrading from 4.x to 5.x) and are using custom CSS, please feel free to share it with us and we can do the same.

    Also, it’s important to note that the look and layout of the catalog was freshened up with 5.0, to make it much more in line with current catalog design structure and to make it more responsive, etc. As such, it’s very unlikely that you will be able to make the catalog look exactly the same in 5.x as it did in 4.x.

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