[Serious Bug] No “Continue” button for nartive importer!?

  • wshiahb

    (@wshiahb)


    1 week ago

    I was running WooCommerce my local wp dev environement.
    I tried to run importer for uploading sample csv data provided by WooCommerce
    I can’t even finish this basic import operation because the “continue” or “confirmation” or “submit” button is missed.

    I think it is a serious bug

Viewing 1 replies (of 1 total)
  • Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    1 week ago

    Hi @wshiahb,

    I can see how blocking it is when you are unable to proceed with the CSV importer due to a missing Continue button, especially when trying to complete a basic import, and I’m here to help you get this moving.

    This behavior is not expected, so let’s run a few quick checks to narrow it down:

    1. First, please try a conflict test by temporarily deactivating all plugins except WooCommerce and switching to a default theme like Storefront. Then try the import again to see if the Continue button appears.
    2. Check your browser console for any JavaScript errors, as these can sometimes prevent buttons from rendering properly.
    3. Try a different browser or an incognito window to rule out caching or extension interference.
    4. Ensure you are using the latest version of WooCommerce and WordPress.

    You can also follow the official guide for importing products here: https://woocommerce.com/document/product-csv-importer-exporter/

    If the issue persists after these steps, please share your System Status Report so we can take a closer look: WooCommerce → Status → Get system report → Copy for support. You can paste it via https://pastebin.com or https://gist.github.com

    Looking forward to your update so we can continue troubleshooting with you.

Viewing 1 replies (of 1 total)

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