• We have a variable product available in two variations: a red T-shirt and a blue T-shirt.

    The maximum number of each that can be purchased is 2. This is set for each variation, and no maximum value is set for the main variable product and no value is set for “Maximum quantity for all variations”.

    If a customer adds two red T-shirts to their cart, the module won’t let them add two blue T-shirts as well, even though they could buy two of those too.

    Why not? How should this be configured correctly?

    Ver. 5.2.5

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Taha

    (@tahaamin)

    Hello @feri6,

    Thank you for reaching out. I just checked and everything seems to be working fine on my end, I was able to add each maximum amount from the variation to my cart and place the order without any issues. I wasn’t able to replicate the problem you’re experiencing.

    Could you please share a recorded video showing the issue? Also, please let me know if you have enabled any other settings in the plugin beyond the default ones. I was testing using the default settings with only the maximum amount option enabled.

    If you’re using any other plugins that affect order amounts or cart totals, please share those as well, it could be a conflict.

    I’ll wait for your response.

    Best regards,

    Thread Starter feri6

    (@feri6)

    Here is the video:

    https://drive.google.com/file/d/1yIh9H0fU-qgeVX_yT2vaGMUtC9t6mMbg/view?usp=sharing

    The text is Hungarian, but I hope you see the problem. Max. quantity is 21pcs from “Sötétzöld” variation, it is already in the cart. Max. quantity setting is 15pcs for “Nemzeti színű”, and I try to add 15 to the cart. It is not allowed, the error message says that it will be 36pcs in the cart (which is true, but theoretically I can still buy them separately in packs of 21 and 15). The max. quantity is displayed abouve the “Kosárba” (Add to cart) button.

    I don’t recall changing the default settings, but what settings could be affecting this?

    Plugin Support Taha

    (@tahaamin)

    Hello @feri6,

    Thank you for sharing the video, I was able to replicate the issue on my end.

    I believe the issue is related to the “Add to cart” validation option when it is set to “validate and add notice.” In this case, the plugin reads the default value for the current variation and prevents adding new variations to the cart.

    I have reported this to our development team. We will review the issue and update you accordingly.

    Thank you for your patience.
    Best regards,

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi @feri6 ,

    Please, try again with version 5.2.6 that I just released, and let me know if it helps.

Viewing 4 replies - 1 through 4 (of 4 total)

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