REST API started throwing invalid_username error

  • Resolved Nitin Yawalkar

    (@yawalkarm)


    3 weeks ago

    I’ve been using REST API to connect to my SliceWP installed site, and since last update, the REST API throwing the following error. There was no changes to the configuration or anything. I also tried creating a new API key, but that’s also throwing the same error – 

    {
        "code": "invalid_username",
        "message": "<strong>Error:<\/strong> Unknown username. Check again or try your email address.",
        "data": {
            "status": 401
        }
    }

    The page I need help with: [log in to see the link]

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  • Plugin Author iova.mihai

    (@iovamihai)

    3 weeks ago

    Hey @yawalkarm,

    Thank you for reaching out! Considering that this is an issue with our Pro product, please open a technical issue support ticket on our website (here: https://slicewp.com/contact/).

    Also, please make sure to provide as much information as possible about the issue, including the API call you’re making and a few screenshots with the API settings you have in SliceWP.

    Once you do this, one of our engineers will assist you.

    Thank you and best wishes,

    Mihai

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