Remove “All fields” table from notifications

  • Resolved marwannas

    (@marwannas)


    4 years, 2 months ago

    Hello there,

    And thanks for Advanced forms!

    I would like to send email notifications to customers when they fill a form. They work perfectly but it seems that all fields still appear at the end of the email notification, whereas my email content just looks like something like:

    “Hello {field:firstname}, thanks for contacting us about {field:subject}.”

    The email received does show the message, but appends a table with all the fields. Any clue?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author fabianlindfors

    (@fabianlindfors)

    4 years, 2 months ago

    Hi!

    This is the first time I’ve heard of an issue like this, weird! A few things to check for:

    1. Could you jump over to the “Code” section of your email content settings and make sure there isn’t any {all_fields} hidden somewhere?
    2. Are you using any custom code for Advanced Forms?

    Thread Starter marwannas

    (@marwannas)

    4 years, 2 months ago

    Hi Fabian,

    Thanks for your reply. I had looked for custom code inside the plugin unsuccessfully, but as I saw your answer, I tried to dig deeper and found a shady custom hook inside our theme that added the table inside notifications automatically. I guess the agency that developed the theme added this for some purpose.

    Once I removed it, everything functioned as normal. Thanks for taking the time to answer 🙂

    Plugin Author fabianlindfors

    (@fabianlindfors)

    4 years, 2 months ago

    I’m glad you figured it out! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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