Register button in IOS 12 and earlier

  • itratec

    (@itratec)


    1 year, 8 months ago

    It appears that the ‘Register’ button doesn’t respond under IOS 12 and earlier, both in the event pages and the Registration Settings page. This is a problem as many older ipads and iphones are unable to update to later versions of IOS and are stuck on 12. Does anyone know a work around?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rohit Bhardwaj

    (@mrrohitbhardwaj)

    1 year, 8 months ago

    Hi @itratec,

    Thank you for reaching out to us. Sure, I will be happy to assist you.

    For your information, we always try our best to ensure we give maximum device & OS compatibility support for our plugin; however, it is difficult for us to keep track of supporting the compatibility for OS, which has already run out of their Active & Security Support.

    As you might be aware, certain OS have already ended their active & security support.
    See here: https://endoflife.date/ios

    I have already reported the issue to our development team, however, as informed above, the development team often stays more committed to sharing support & updates for OS, which has running Active & Security Support. The team will still investigate and look for a solution/workaround.

    I hope this information helps. Please do not hesitate to ask any further questions. Thank you.

    Alan Fuller

    (@alanfuller)

    1 year, 7 months ago

    I have made a small change to the javascript in version 9.9.0 and above which MAY help with older devices. Hope it helps.

    Thread Starter itratec

    (@itratec)

    1 year, 7 months ago

    Thanks for trying, but it seems not to work. It just reloads the form.

Viewing 3 replies - 1 through 3 (of 3 total)

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