Redux plugin is not working for vapier theme. | WordPress.org

Resolved Trupti Kanzariya
(@truptikanzariya)

1 year, 3 months ago
We have enabled to access the same configuration on the staging setup, it is working and we’re able to access the WPbingo theme setting, we can manage the changes. But on the live/production instance we have the same configuration and installed the redux plugina plugin, we’re unable to access the WPbingo theme setting page.

Staging Screenshots:-
- https://tinyurl.com/2cq6l4cr
- https://prnt.sc/xeTFanimmoqV
  Live Screenshots
- https://prnt.sc/JJjKDVFE8d7G
- https://prnt.sc/FWZCANvNKDOt
As this is a very critical issue for me, due to this I’m unable to make the changes on live instance.

I hope you understand the situation & priority of this issue.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Author Kev Provance
(@kprovance)

1 year, 3 months ago

I’m sorry you are have this issue, but evidence suggests this isn’t a Redux issue. It’s a theme issue. Clearly, Redux is running, but the instance the theme is supposed to create isn’t there and they the option page doesn’t load (or possible the user has incorrect permissions, but I can’t answer that either). The theme author would have to help you with that as it’s their theme. We do not have access to theme, nor do we know how theme authors use Redux, therefore we do not support them.

Good luck.

Viewing 1 replies (of 1 total)

The topic ‘Redux plugin is not working for vapier theme.’ is closed to new replies.

1 reply
2 participants
Last reply from: Kev Provance
Last activity: 1 year, 3 months ago
Status: resolved