Redirect URL Current Tab launches new Tab

  • Resolved rwassell

    (@rwassell)


    3 months, 2 weeks ago

    I have created a gallery and in the settings there is the option:

    Redirect URL = New Tab or Current Tab

    Regardless of which option I choose, when I click a gallery image it always opens up in a New Tab which makes me think that Current Tab isn’t working.

    Can you advise please?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    3 months, 2 weeks ago

    Dear @rwassell,

    Thanks for the topic.

    Please provide us with the link to where the following gallery is located, so we can have a look.

    Looking forward to hearing back from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    3 months ago

    Dear @rwassell,

    We’re closing this ticket for now as we last heard from you 1 week ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

    Thread Starter rwassell

    (@rwassell)

    3 months ago

    Sorry, I did not realise you had replied previously as the message had got picked up in spam.

    The example page is here: http://antonia.rawdemo.co.uk/books/

    If you click on a book, as it follows the link you will see it opens in a new tab despite the box not checked that it should not launch a new tab.

    Thanks

    Rob

    Plugin Support Jasmine

    (@hyenokian)

    3 months ago

    Dear @rwassell,

    Thanks for the reply.

    Please let us know the version of the plugin you are using.

    If you are using a Cache plugin, please clear all the caches. If possible, please temporarily deactivate the Cache plugin, check the case again, and let us know about the outcome.

    Looking forward to hearing back from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    2 months, 3 weeks ago

    Dear @rwassell,

    We’re closing this ticket for now as we last heard from you one week ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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