RankMath error on page

  • Resolved hvbraak

    (@hvbraak)


    3 weeks, 4 days ago

    i see this in Astra themes: The “Rank Math” plugin has encountered an error and cannot display the results.

    @ updates back it was working.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Jaideep Asrani

    (@jaideeprm)

    3 weeks, 4 days ago

    Hello,
     
    Thank you for contacting Rank Math support.
     
    Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard and share it with us so we can check this further.
     
    Looking forward to helping you.

    Plugin Support Rakibuzzaman Siam

    (@rakibuzzamansiam1)

    3 weeks ago

    Hello @hvbraak,
     
    Since we have not heard back from you, we are going to close this thread for now. If you still need any assistance, please feel free to reopen this thread or create a new one, and we will be happy to help.
     
    Thank you.

    Thread Starter hvbraak

    (@hvbraak)

    3 weeks ago

    ` rank-math

    version: 1.0.266.1
    database_version: 1
    plugin_plan: Free
    active_modules: link-counter, seo-analysis, sitemap, instant-indexing, local-seo, llms-txt, image-seo, rich-snippet, content-ai, redirections
    refresh_token: Token bestaat
    permissions: Search Console: Gegeven
    rank_math_404_logs: Niet gevonden
    rank_math_redirections: 48 KB
    rank_math_redirections_cache: 32 KB
    rank_math_internal_links: 96 KB
    rank_math_internal_meta: 16 KB
    rank_math_analytics_gsc: 80 KB
    rank_math_analytics_objects: 32 KB
    rank_math_analytics_inspections: 112 KB wp-core

    version: 6.9.4
    site_language: nl_NL
    user_language: nl_NL
    timezone: +00:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: closed
    environment_type: production
    user_count: 2
    dotorg_communication: true wp-dropins (2)

    maintenance.php: true
    object-cache.php: true wp-active-theme

    name: Astra (astra)
    version: 4.12.5
    author: Brainstorm Force
    author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    parent_theme: none
    theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, starter-content, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, responsive-embeds, woocommerce, rank-math-breadcrumbs, amp, widgets, menus
    theme_path: /var/www/html/wordpress/wp-content/themes/astra
    auto_update: Enabled wp-mu-plugins (1)

    CloudPress: version: 0.3.0, author: CloudPress wp-plugins-active (22)

    Accessibility Widget by OneTap – Easy One-Click Accessibility Toolbar: version: 2.10.0, author: OneTap, Auto-updates enabled
    Code Snippets: version: 3.9.5, author: Code Snippets Pro, Auto-updates enabled
    Complianz - Terms and Conditions: version: 1.2.8, author: Really Simple Plugins, Auto-updates enabled
    Complianz Privacy Suite (GDPR/CCPA) premium: version: 7.5.7.1, author: Complianz, Auto-updates enabled
    Duplicate Page: version: 4.5.7, author: mndpsingh287, Auto-updates enabled
    Heroic Glossary: version: 2.0.1, author: HeroThemes, Auto-updates disabled
    Heroic Knowledge Base: version: 4.4.1, author: HeroThemes, Auto-updates disabled
    Heroic Table of Contents: version: 1.2.7, author: HeroThemes, Auto-updates disabled
    HostFact bestelformulier integratie: version: 1.3, author: HostFact, Auto-updates enabled
    Microsoft Clarity: version: 0.10.22, author: Microsoft, Auto-updates enabled
    Nginx Helper: version: 2.3.5, author: rtCamp, Auto-updates enabled
    Object Cache Pro: version: 1.25.2, author: Rhubarb Group, Auto-updates enabled
    Polylang Pro: version: 3.8, author: WP SYNTEX, Auto-updates disabled
    Rank Math SEO: version: 1.0.266.1, author: Rank Math SEO, Auto-updates enabled
    Safe SVG: version: 2.4.0, author: 10up, Auto-updates disabled
    Site Kit by Google: version: 1.174.0, author: Google, Auto-updates enabled
    Spectra: version: 2.19.21, author: Brainstorm Force, Auto-updates enabled
    Starter Templates: version: 4.4.52, author: Brainstorm Force, Auto-updates enabled
    SureForms: version: 2.5.2, author: SureForms, Auto-updates disabled
    SureMail: version: 1.9.3, author: SureMail, Auto-updates enabled
    WP Consent API: version: 2.0.1, author: WordPress Contributors, Auto-updates enabled
    WP Domain Checker: version: 6.0.1, author: WP Domain Checker, Auto-updates disabled wp-server

    server_architecture: Linux 6.1.0-42-amd64 x86_64
    httpd_software: nginx/1.18.0
    php_version: 8.3.29 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 3000
    time_limit: 90
    memory_limit: 192M
    max_input_time: -1
    upload_max_filesize: 100M
    php_post_max_size: 100M
    curl_version: 7.81.0 OpenSSL/3.0.2
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    static_robotstxt_file: false
    current: 2026-03-23T10:40:16+00:00
    utc-time: Monday, 23-Mar-26 10:40:16 UTC
    server-time: 2026-03-23T10:40:15+00:00 wp-database

    extension: mysqli
    server_version: 11.8.3-MariaDB-ubu2404
    client_version: mysqlnd 8.3.29
    max_allowed_packet: 268435456
    max_connections: 151 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/html/wordpress/wp-content
    WP_PLUGIN_DIR: /var/www/html/wordpress/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: false
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: does not exist
    mu-plugins: writable
    Plugin Support Jeremy

    (@jeremrm)

    2 weeks, 6 days ago

    Hello @hvbraak,

    Can you please share the steps you took to reproduce the issue? You can share a video screencast from your end using this tool: https://loom.com/

    Also, please share the error log/message here if you see any so we can determine what’s causing the issue.

    You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you with this one.

    Thread Starter hvbraak

    (@hvbraak)

    2 weeks, 6 days ago

    i add this image.
    Wp debug is on, it shows nothing extra.

    Only: The “rank-math” plugin has encountered an error and cannot be rendered.
    On every page when you edit the page.

    Image here: https://ibb.co/HTnpNk4j

    • This reply was modified 2 weeks, 6 days ago by hvbraak.
    • This reply was modified 2 weeks, 6 days ago by hvbraak.
    Plugin Support Jeremy

    (@jeremrm)

    2 weeks, 5 days ago

    Hello @hvbraak,

    We need your website’s recent error logs so we can determine what’s causing the issue. You can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you.

    Thread Starter hvbraak

    (@hvbraak)

    2 weeks, 4 days ago

    HI,

    I’m the hoster.
    Were can i find the logs for RankMath?

    Plugin Support Jeremy

    (@jeremrm)

    2 weeks, 3 days ago

    Hello @hvbraak,

    Please make sure to enable debugging mode in your WordPress by following this guide: https://wordpress.org/support/article/debugging-in-wordpress/

    Then, reproduce the issue in your website to generate the error in a debug.log file.

    You can locate the debug.log file in your website’s root folder → wp-content

    Looking forward to hearing back from you.

    Thread Starter hvbraak

    (@hvbraak)

    2 weeks, 1 day ago

    Hi,

    i can’t add attachements here.
    There is no Rankmath mentioned in the debug file.
    You can find my debug file here: https://boltconnect.nl/wp-content/debug.log
    It is also not cache and reinstall the plugin will not help.

    I hope you can help!

    Plugin Support Rakibuzzaman Siam

    (@rakibuzzamansiam1)

    2 weeks ago

    Hello @hvbraak,

    In this case, we will need to check this issue further on your site. Please email our support team at support@rankmath.com so we can assist you further.

    Looking forward to helping you.

Viewing 10 replies - 1 through 10 (of 10 total)

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