Proof of consent

  • Resolved tonyko33

    (@toniko33)


    5 months, 2 weeks ago

    Hello.

    I have a question. In the WebAPI settings there is a Consent Log section with the Consent ID, the consent statuts and the date/time of consent.

    if a user asks me for proof of his consent, how can I recognize this user from others? I have just anonymous ID and time. So how to do it ?

    Thanks a lot for helping me

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ryan (CookieYes Support)

    (@ryancysupport)

    5 months, 2 weeks ago

    Hi @toniko33,

    When a user requests proof of their consent, you’ll need to ask them to provide their unique Consent ID. Here’s how they can find it:

    1. Open your website in their browser
    2. Right-click and select “Inspect” (or press Ctrl+Shift+I)
    3. In Chrome: Navigate to Application > Cookies > select your website URL
    4. In Firefox/Safari: Navigate to Storage > Cookies > select your website URL
    5. Search for “cookieyes-consent” cookie
    6. The Value field contains their Consent ID

    Once you have their Consent ID, you can:

    1. Go to your CookieYes Dashboard > Consent Log
    2. Use the search bar to find their specific consent record
    3. Click the Download icon under “Proof of Consent” to generate a PDF

    This process maintains privacy since we don’t store personally identifiable information; users are only identified by their unique Consent ID.

    Thread Starter tonyko33

    (@toniko33)

    5 months, 2 weeks ago

    Hi @ryancysupport

    Thank you so much for advice. It’s OK for me.

    Have a good day !

Viewing 2 replies - 1 through 2 (of 2 total)

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