Products stop syncing ….

Resolved

lubo2019

(@lubo2019)

Hi, everything was working ok but…today products stop syncing …the store is connected all plugins are up to date. When I publish a new product it doesnt sync: “This product is not yet synced to Facebook“

This is WooCommerce status report:

 WordPress Environment

WordPress address (URL): https://nik-autoparts.com
Site address (URL): https://nik-autoparts.com
WC Version: 8.5.1
REST API Version: ✔ 8.5.1
WC Blocks Version: ✔ 11.8.0-dev
Action Scheduler Version: ✔ 3.7.1
Log Directory Writable: ✔
WP Version: 6.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: bg_BG
External object cache: ✔ Server Environment

Server Info: LiteSpeed
PHP Version: 8.0.30
PHP Post Max Size: 64 MB
PHP Time Limit: 360
PHP Max Input Vars: 4000
cURL Version: 7.87.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 10.5.23-MariaDB
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 8.5.1
WC Database Prefix: wp551_
Total Database Size: 235.24MB
Database Data Size: 196.02MB
Database Index Size: 39.22MB
wp551_woocommerce_sessions: Data: 61.55MB + Index: 1.78MB + Engine MyISAM
wp551_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp551_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_actionscheduler_actions: Data: 2.49MB + Index: 0.88MB + Engine MyISAM
wp551_actionscheduler_claims: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp551_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_actionscheduler_logs: Data: 2.47MB + Index: 1.29MB + Engine MyISAM
wp551_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_aioseo_cache: Data: 0.92MB + Index: 0.01MB + Engine MyISAM
wp551_aioseo_notifications: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_aioseo_posts: Data: 1.20MB + Index: 0.05MB + Engine MyISAM
wp551_b2s_network_insights: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp551_b2s_posts_drafts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts_favorites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts_insights: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts_network_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_posts_sched_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_user: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_b2s_user_contact: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_b2s_user_network_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_cli_cookie_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_cli_cookie_scan_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_cli_cookie_scan_cookies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_cli_cookie_scan_url: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp551_cli_scripts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_comments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp551_gdpr_cc_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_gla_attribute_mapping_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
wp551_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_itpt_itwpt_templates: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp551_itpt_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_itpt_posts: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp551_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_litespeed_crawler: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_litespeed_crawler_blacklist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_litespeed_img_optm: Data: 0.82MB + Index: 0.41MB + Engine MyISAM
wp551_litespeed_img_optming: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp551_litespeed_url: Data: 1.75MB + Index: 1.74MB + Engine MyISAM
wp551_litespeed_url_file: Data: 4.84MB + Index: 6.83MB + Engine MyISAM
wp551_options: Data: 25.47MB + Index: 3.17MB + Engine MyISAM
wp551_postmeta: Data: 37.72MB + Index: 8.31MB + Engine MyISAM
wp551_posts: Data: 23.15MB + Index: 0.82MB + Engine MyISAM
wp551_seopress_significant_keywords: Data: 1.34MB + Index: 1.54MB + Engine MyISAM
wp551_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_termmeta: Data: 8.37MB + Index: 4.48MB + Engine MyISAM
wp551_terms: Data: 1.17MB + Index: 1.72MB + Engine MyISAM
wp551_term_relationships: Data: 0.68MB + Index: 1.56MB + Engine MyISAM
wp551_term_taxonomy: Data: 0.83MB + Index: 0.90MB + Engine MyISAM
wp551_trp_dictionary_bg_bg_en_us: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wp551_trp_gettext_bg_bg: Data: 0.25MB + Index: 0.39MB + Engine MyISAM
wp551_trp_gettext_en_us: Data: 0.19MB + Index: 0.42MB + Engine MyISAM
wp551_trp_original_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_trp_original_strings: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp551_usermeta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wp551_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine MyISAM
wp551_wc_admin_note_actions: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
wp551_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_order_addresses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_order_operational_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_product_meta_lookup: Data: 0.21MB + Index: 0.36MB + Engine MyISAM
wp551_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp551_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfconfig: Data: 2.42MB + Index: 0.02MB + Engine MyISAM
wp551_wfcrawlers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp551_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wffilemods: Data: 7.89MB + Index: 1.01MB + Engine MyISAM
wp551_wfhits: Data: 0.15MB + Index: 0.03MB + Engine MyISAM
wp551_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp551_wfknownfilelist: Data: 5.56MB + Index: 0.31MB + Engine MyISAM
wp551_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp551_wflogins: Data: 0.15MB + Index: 0.03MB + Engine MyISAM
wp551_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp551_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp551_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp551_wfnotifications: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
wp551_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfsecurityevents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfstatus: Data: 0.55MB + Index: 0.23MB + Engine MyISAM
wp551_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wfwaffailures: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wpforms_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wpforms_payment_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp551_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wpvivid_scan_result: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_wpvivid_unused_uploads_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp551_yith_wcwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_actionscheduler_actions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
wpstg0_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_categorymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_member_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_options: Data: 1.89MB + Index: 0.06MB + Engine MyISAM
wpstg0_portfolio_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_postmeta: Data: 0.32MB + Index: 0.19MB + Engine MyISAM
wpstg0_posts: Data: 1.08MB + Index: 0.07MB + Engine MyISAM
wpstg0_product_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpstg0_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_product_meta_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_yith_wcwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts

attachment: 2406
b2s_ex_post: 8
cookielawinfo: 6
custom_css: 1
flamingo_contact: 1
language_switcher: 4
mbp_post_entity: 1
mbp-google-subposts: 1
nav_menu_item: 6
oembed_cache: 27
page: 17
post: 38
product: 3840
product-feed: 1
revision: 432
seopress_404: 1
seopress_schemas: 2
shop_order: 9
wc_product_table: 2
woo_product_tab: 1
wp_global_styles: 1
wpcf7_contact_form: 1
wpcode: 3 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (20)

Blog2Social: Social Media Auto Post & Scheduler: by Blog2Social
Adenion – 7.3.5

Contact Form 7: by Takayuki Miyoshi – 5.8.6
Disable WP Sitemaps: by Jeff Starr – 1.8.1
Facebook for WooCommerce: by Facebook – 3.1.9
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5
GDPR Cookie Compliance: by Moove Agency – 4.13.0
Site Kit by Google: by Google – 1.118.0
GTranslate: by Translate AI Multilingual Solutions – 3.0.5
Hide featured image on all single page/post: by TylerTork – 1.0
WPCode Lite: by WPCode – 2.1.7
LiteSpeed Cache: by LiteSpeed Technologies – 6.0.0.1
Facebook for WooCommerce - settings tools: by SkyVerge – 1.0.0
Custom Product Tabs Lite for WooCommerce: by SkyVerge – 1.8.0
WooCommerce Stripe Gateway: by WooCommerce – 7.9.1
WooCommerce: by Automattic – 8.5.1
Wordfence Security: by Wordfence – 7.11.1
Auto Publish for Google My Business: by Martin Gibson – 3.10
WP Mail SMTP: by WP Mail SMTP – 3.11.1
SEOPress PRO: by The SEO Guys at SEOPress – 7.3
SEOPress: by The SEO Guys at SEOPress – 7.3.2 Inactive Plugins (0) Dropin Plugins (1)

object-cache.php: object-cache.php Settings

API Enabled: –
Force SSL: –
Currency: BGN (лв.)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set Theme

Name: Flatsome
Version: 3.18.3
Author URL: https://uxthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔ Templates

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/cart/mini-cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/order-received.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2024-01-23 11:36:33 +00:00
Options: ✔
Notes: 196
Onboarding: completed Action Scheduler

Complete: 1,283
Oldest: 2023-12-23 12:01:17 +0000
Newest: 2024-01-23 11:06:33 +0000

Failed: 5,506
Oldest: 2022-03-09 15:15:22 +0000
Newest: 2024-01-23 11:02:03 +0000

Pending: 3
Oldest: 2024-01-23 23:21:26 +0000
Newest: 2024-01-29 14:30:17 +0000 Status report information

Generated at: 2024-01-23 11:11:58 +00:00
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The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Thread Starter lubo2019
(@lubo2019)

2 years, 2 months ago

This is the WooCommerce status log with debug enabled:

01-23-2024 @ 11:20:28 – Request method: GET uri: https://graph.facebook.com/v17.0/3591400727763474?fields=name user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: duration: 0.394s 01-23-2024 @ 11:20:28 – Response code: 200 message: OK body: {“name”:”NIK AUTO – Catalog”,”id”:”3591400727763474″} 01-23-2024 @ 11:20:38 – Request method: POST uri: https://graph.facebook.com/v17.0/755943569655783/events user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: {“data”:[{“action_source”:”website”,”event_time”:1706008838,”event_id”:”73535a22-8ce1-4f39-b4ca-19c65f08d3d6″,”event_source_url”:”https:\/\/nik-autoparts.com\/product\/ztp-ty-059a\/?add-to-cart=1341″,”custom_data”:{“content_ids”:”[\”wc_post_id_1341\”]”,”content_name”:”\u041a\u041e\u041b\u0415\u0421\u0415\u041d \u0411\u041e\u041b\u0422, CHRYSLER COMPASS \/ PATRIOT 06-10, DODGE CALIBER 06-, MITSUBISHI CARISMA 95-03, MITSUBISHI COLT 02-, MITSUBISHI LANCER 91-“,”content_type”:”product”,”contents”:”[{\”id\”:\”wc_post_id_1341\”,\”quantity\”:1}]”,”value”:4.5,”currency”:”BGN”},”user_data”:{“client_ip_address”:”217.113.194.166″,”client_user_agent”:”Mozilla\/5.0 (compatible; Barkrowler\/0.9; +https:\/\/babbar.tech\/crawler)”,”fbc”:””,”fbp”:””},”event_name”:”AddToCart”}],”partner_agent”:”woocommerce-8.5.1-3.1.9″} duration: 0.41727s 01-23-2024 @ 11:20:38 – Response code: 200 message: OK body: {“events_received”:1,”messages”:[],”fbtrace_id”:”AFI7rqKs0Kl4eCVS5tFoZ1H”} 01-23-2024 @ 11:20:51 – Request method: POST uri: https://graph.facebook.com/v17.0/755943569655783/events user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: {“data”:[{“action_source”:”website”,”event_time”:1706008851,”event_id”:”5e2ffae6-250b-4432-8aa6-df5002ea536d”,”event_source_url”:”https:\/\/nik-autoparts.com\/product\/ztp-ty-042a\/?add-to-cart=1345″,”custom_data”:{“content_ids”:”[\”wc_post_id_1345\”]”,”content_name”:”\u041a\u041e\u041b\u0415\u0421\u0415\u041d \u0411\u041e\u041b\u0422, CHRYSLER 300C 04-“,”content_type”:”product”,”contents”:”[{\”id\”:\”wc_post_id_1345\”,\”quantity\”:1}]”,”value”:4.5,”currency”:”BGN”},”user_data”:{“client_ip_address”:”217.113.194.159″,”client_user_agent”:”Mozilla\/5.0 (compatible; Barkrowler\/0.9; +https:\/\/babbar.tech\/crawler)”,”fbc”:””,”fbp”:””},”event_name”:”AddToCart”}],”partner_agent”:”woocommerce-8.5.1-3.1.9″} duration: 0.40667s 01-23-2024 @ 11:20:51 – Response code: 200 message: OK body: {“events_received”:1,”messages”:[],”fbtrace_id”:”A729QnoqRic6B174jNPN2_h”} 01-23-2024 @ 11:21:04 – Request method: POST uri: https://graph.facebook.com/v17.0/755943569655783/events user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: {“data”:[{“action_source”:”website”,”event_time”:1706008864,”event_id”:”7f7cdfc7-f130-42ab-920d-4c0f77335ef5″,”event_source_url”:”https:\/\/nik-autoparts.com\/product\/ztp-ty-061a\/?add-to-cart=1361″,”custom_data”:{“content_ids”:”[\”wc_post_id_1361\”]”,”content_name”:”\u041a\u041e\u041b\u0415\u0421\u0415\u041d \u0411\u041e\u041b\u0422, HYUNDAI ATOS 97-, LANTRA \/ ELANTRA 95-06, GETZ \/ MATRIX 02-, SONATA 01-, ACCENT 99-“,”content_type”:”product”,”contents”:”[{\”id\”:\”wc_post_id_1361\”,\”quantity\”:1}]”,”value”:2.97,”currency”:”BGN”},”user_data”:{“client_ip_address”:”217.113.194.176″,”client_user_agent”:”Mozilla\/5.0 (compatible; Barkrowler\/0.9; +https:\/\/babbar.tech\/crawler)”,”fbc”:””,”fbp”:””},”event_name”:”AddToCart”}],”partner_agent”:”woocommerce-8.5.1-3.1.9″} duration: 0.41352s 01-23-2024 @ 11:21:04 – Response code: 200 message: OK body: {“events_received”:1,”messages”:[],”fbtrace_id”:”AvRchRDaUtoWJseqRR4zLmk”} 01-23-2024 @ 11:21:18 – Request method: POST uri: https://graph.facebook.com/v17.0/755943569655783/events user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: {“data”:[{“action_source”:”website”,”event_time”:1706008877,”event_id”:”a41d38b3-6824-492d-bfbb-237facc302ec”,”event_source_url”:”https:\/\/nik-autoparts.com\/product\/ztp-ty-058a\/?add-to-cart=1338″,”custom_data”:{“content_ids”:”[\”wc_post_id_1338\”]”,”content_name”:”\u041a\u041e\u041b\u0415\u0421\u0415\u041d \u0411\u041e\u041b\u0422, CHRYSLER COMPASS \/ PATRIOT 06-10, DODGE CALIBER 06-, MITSUBISHI CARISMA 95-03, MITSUBISHI COLT 02-, MITSUBISHI LANCER 91-“,”content_type”:”product”,”contents”:”[{\”id\”:\”wc_post_id_1338\”,\”quantity\”:1}]”,”value”:2.75,”currency”:”BGN”},”user_data”:{“client_ip_address”:”217.113.194.136″,”client_user_agent”:”Mozilla\/5.0 (compatible; Barkrowler\/0.9; +https:\/\/babbar.tech\/crawler)”,”fbc”:””,”fbp”:””},”event_name”:”AddToCart”}],”partner_agent”:”woocommerce-8.5.1-3.1.9″} duration: 0.42736s 01-23-2024 @ 11:21:18 – Response code: 200 message: OK body: {“events_received”:1,”messages”:[],”fbtrace_id”:”AggXKPtvnhPOljNMa2T0i1s”}

Thread Starter lubo2019
(@lubo2019)

2 years, 2 months ago

I have disconnected and reconnected the store but still doesn’t sync…

anastas10s
(@anastas10s)

2 years, 2 months ago

Hi there @lubo2019 👋

Thanks for reaching out about this. Let’s troubleshoot it together!

Hi, everything was working ok but…today products stop syncing …the store is connected all plugins are up to date. When I publish a new product it doesnt sync: “This product is not yet synced to Facebook“

From what I gather, while checking out the site’s System Status Report (SSR), another plugin, named Facebook for WooCommerce - settings tools: by SkyVerge – 1.0.0, with potentially overlapping functionality, is currently activated.

As a next step, could you please test with temporarily disabling it, and see if the issue persists, or otherwise?

Furthermore, I’d recommend going through the sync issue troubleshooting documentation, linked here, for some further insights as to what might be happening.

The logs shared here, all register a status 200, which is code for OK.

I hope this is helpful! Please let us know if you have any further questions or concerns.
We will be happy to help you further.

Thread Starter lubo2019
(@lubo2019)

2 years, 2 months ago

In WooCommerce integration – data source – handels in meta… I got -> unknown error…something went wrong….:

Handles

23.01.2024 г., 13:47 ч.

ID: Acxd8wR5oIwX1pL6HUGRN_CtqLcqRxz5oCddxP-NAUh4sNlIxSojibQGO6YoBe0KFKrx_ulDORVW9UjEJ-3XgAqB

Thread Starter lubo2019
(@lubo2019)

2 years, 2 months ago

Hi disabled : Facebook for WooCommerce – settings tools: by SkyVerge – 1.0.0… but still it doesnt sync…
Shameem – a11n
(@shameemreza)

2 years, 2 months ago
Hi @lubo2019,

Did you encounter this error in WooCommerce > Settings > Integration? If so, could you kindly provide a screenshot that displays the error?

Looking at the error log you previously shared, it appears the requests to Facebook’s API are receiving a successful response (status code 200). This indicates that your WooCommerce store and Facebook are communicating effectively.

However, the error message popping up in your WooCommerce integration settings hints at a problem with the data being sent or received.

Could you navigate to Marketing > Facebook and the Connection tab, and then switch on the debug mode?

Once you’ve done that, head over to WooCommerce > Status > Tools and perform the following actions:
- Facebook: Reset connection settings: Reset settings
- Facebook: Delete Background Sync Jobs: Clear background sync jobs
Once you’ve finished, please head over to Marketing > Facebook and reconnect your account.

Let us know how that goes. Looking forward to helping you.
Thread Starter lubo2019
(@lubo2019)

2 years, 2 months ago

It doesnt work…. I spend like 6 hours with this….and no results…

https://snipboard.io/QD1Zcq.jpg

Thread Starter lubo2019
(@lubo2019)

2 years, 2 months ago

This is the latest log:

01-23-2024 @ 13:33:50 – Request method: GET uri: https://graph.facebook.com/v17.0/catalog:3591400727763474:d2NfcG9zdF9pZF8xNTk0Ng==/?fields=id,product_group{id} user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: duration: 0.356s 01-23-2024 @ 13:33:50 – Response code: 400 message: Bad Request body: {“error”:{“message”:”Unsupported get request. Object with ID ‘catalog:3591400727763474:d2NfcG9zdF9pZF8xNTk0Ng==’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api”,”type”:”GraphMethodException”,”code”:100,”error_subcode”:33,”fbtrace_id”:”AXfbfjkkh7hmCnXuylJXhkE”}} 01-23-2024 @ 13:33:51 – Request method: POST uri: https://graph.facebook.com/v17.0/3591400727763474/product_groups user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: {“retailer_id”:”wc_post_id_15946″} duration: 0.33997s 01-23-2024 @ 13:33:51 – Response code: 400 message: Bad Request body: {“error”:{“message”:”(#10800) Duplicate retailer_id when attempting to create a product group.”,”type”:”OAuthException”,”code”:10800,”error_data”:{“product_group_id”:7072946352760619},”fbtrace_id”:”A6AiFGzeVhMu_wAWJVeJy3t”}} 01-23-2024 @ 13:33:52 – Request method: GET uri: https://graph.facebook.com/v17.0/catalog:3591400727763474:d2NfcG9zdF9pZF8xNTk0Ng==/?fields=id,product_group{id} user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: duration: 0.31954s 01-23-2024 @ 13:33:52 – Response code: 400 message: Bad Request body: {“error”:{“message”:”Unsupported get request. Object with ID ‘catalog:3591400727763474:d2NfcG9zdF9pZF8xNTk0Ng==’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api”,”type”:”GraphMethodException”,”code”:100,”error_subcode”:33,”fbtrace_id”:”AaFeV0JP68tPRbYyVY0zyOX”}} 01-23-2024 @ 13:33:53 – Request method: GET uri: https://graph.facebook.com/v17.0/catalog:3591400727763474:d2NfcG9zdF9pZF8xNTk0Ng==/?fields=id,product_group{id} user-agent: Facebook-for-WooCommerce/3.1.9 (WooCommerce/8.5.1; WordPress/6.4.2) body: duration: 0.31048s 01-23-2024 @ 13:33:53 – Response code: 400 message: Bad Request body: {“error”:{“message”:”Unsupported get request. Object with ID ‘catalog:3591400727763474:d2NfcG9zdF9pZF8xNTk0Ng==’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api”,”type”:”GraphMethodException”,”code”:100,”error_subcode”:33,”fbtrace_id”:”ALFxywspgCOpvPzLNqRwYW-“}}
Shameem – a11n
(@shameemreza)

2 years, 2 months ago
Hello @lubo2019,

Thank you for your patience and for sharing the error logs. From the logs, it looks like two issues are causing the sync problem.
1. The first error message indicates that the object with the ID catalog:3591400727763474:d2NfcG9zdF9pZF8xNTk0Ng== does not exist or cannot be loaded due to missing permissions. This is likely related to your Facebook page or catalog settings. I recommend checking the settings and permissions for your Facebook page and catalog.
2. The second error message indicates that there is a duplicate retailer_id when attempting to create a product group. This means that the product group you’re trying to create already exists. You might need to check if there are any duplicate product groups in your Facebook catalog.
If the issue persists after checking these settings, it might be helpful to uninstall and reinstall the Facebook for WooCommerce plugin. This will reset the plugin settings and may resolve the issue.

Let us know how that goes for you.
Thread Starter lubo2019
(@lubo2019)

2 years, 2 months ago
Thank you very much for your support.

It turns out the problem is the new Facebook rules for Europe…my shop is missing from the Facebook page …🙂
- This reply was modified 2 years, 2 months ago by lubo2019.
carolm29 (woo-hc)
(@carolm29)

2 years, 2 months ago

Hey, @lubo2019!

Thanks for sharing the cause of the issue and contributing to the WooCommerce community! This might help other users in the future.

I’ll mark this as resolved now, okay?

Please let us know if there’s anything else we can help you with.

Have a wonderful day!

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