Problem with visitor registration

  • Resolved elpwp

    (@elpwp)


    2 years, 5 months ago

    Since the installation of the plugin I have noticed that the visits to the site have dropped significantly (almost 90%) so I understand that I have misconfigured but I do not know what it can be.

    • This topic was modified 2 years, 5 months ago by elpwp.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    2 years, 5 months ago

    Hi @elpwp,

    Rest assured, most likely your site visitors haven’t actually dropped with 90% :-).

    It seems that you are using Google Tag Manager with Google Site Kit, is that correct? We don’t recommend using Google Site kit to implement tag manager. You can just enter the GTM code via the Complianz wizard, then please follow the instructions mentioned in this article: https://complianz.io/definitive-guide-to-tag-manager-and-complianz/

    Please let us know if you have any further questions, we are happy to help!

    Kind regards,
    Leon

    Thread Starter elpwp

    (@elpwp)

    2 years, 5 months ago

    Well I thought about that option but I have the plugin running on other sites and it works perfectly Site Kit with Complianz… I really can’t figure out what makes this particular site special… I’m not sure what makes this site special.

    Plugin Contributor Jarno Vos

    (@jarnovos)

    2 years, 5 months ago

    Hi @elpwp,

    Do you have the correct GTM code entered in Site Kit? It seems as if the Site Kit plugin is configured to insert an Analytics ID, but instead, a GTM ID has been inserted (which also seems to begin with “GT-” instead of the expected “GTM-“).

    Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)

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